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La Bonne Etape

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224 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Street, United Kingdom
Level Contributor
57 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 27 October 2016

Typically ornate R&C hotel, lobby, room and dining. Good welcome and baggage assistance, bathroom in need of modernisation. Staff all very good. Adjoining Bistro shares same chef and kitchen - chef is the fourth generation owner of the hotel. Ambience as expected, and a peaceful hotel. Car parking excellent and secure. Breakfast buffet quality good, but limited choice (cold only)... More 

Helpful?
Thank gwenday
Dubai, United Arab Emirates
1 review
Reviewed 26 September 2016

We would rate our stay at Bonne Etap as one of our most enjoyable across all of our travels. The staff were great without being overbearing. The hotel is quaint, quiet and very comfortable. We ate at both the bistro and the gastronomic (Michellein Star) restaurant and found the food delicious at both. The restaurant is quite expensive, but the... More 

Review collected in partnership with Relais & Chateaux

Helpful?
Thank ellacombe I
Southend-on-Sea, United Kingdom
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 September 2016

I am in agreement with one of the other recent reviews in that being a Relais & Chateau property, we were expecting a little more. Having said that, the room was nice, clean and we spent a couple of relaxing hours at the outdoor pool. Had we not eaten so much the previous few days and knowing we had a... More 

Helpful?
Thank Andy C
Bonneetape04, Propriétaire at La Bonne Etape, responded to this review

Dear Madam, dear Sir, Thank you for the compliments about everything in the hotel except the price. That means we were not good enough and I do apologize about that. Fall season might be a good idea to take advantage of special packages and rates and taste game in the restaurant whose season will begin soon . I have no... More 

Harrogate, United Kingdom
Level Contributor
447 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 28 August 2016

Warmly welcomed and when car safely parked in private car park, installed in our charming room overlooking pool. All staff friendly and helpful. Sleep comfort good. Nice pool. Dinner here is a must to experience high quality Provençal cuisine. Head chef and proprietor M. Jany Gleize friendly, charming and present - on arrival, dinner and breakfast. This is really worth... More 

Helpful?
1 Thank Michael C
Bonneetape04, Propriétaire at La Bonne Etape, responded to this review

Dear Sir, All the members of my brilliant team join me to thank you for all the nice comments you share here about your staying with us lately. You will be able to experiment during your next visit (longer than the previous one, as you wish) all the bewildering sceneries around Haute Provence, from Sisteron Citadelle to the Penitents in... More 

Moscow, Russia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 August 2016

Our stay was great, the Hotel itself and the restaurant are fantastic! Very friendly personnel and Chef, convenient parking, mid-sized pool - everything was great. Wish we could stay for more than one night.

Review collected in partnership with Relais & Chateaux

Helpful?
Thank NikolayDom
Bonneetape04, Propriétaire at La Bonne Etape, responded to this review

Dear Sir, My team and myself thank you for taking time to post your advice here. It is a pleasure to read you enjoyed your time with us so much you want to stay more next time, La Bonne Etape will become a destination from a stopover. Thank you We look forward to welcoming you soon Sincerely Best regards Jany... More 

Milan, Italy
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 August 2016

Honestly, I would have expected much more given the price paid and especially given the relais & Chateaux membership. This brand should provide excellence in any detail but unfortunately this is not the case of such structure.

Review collected in partnership with Relais & Chateaux

Helpful?
Thank Roberto A
Bonneetape04, Propriétaire at La Bonne Etape, responded to this review

Dear Sir, Thank you first of all for good marks on cleanliness and bedding on this site I understand your disappointment must be so huge for sending an advice both to Relais & Châteaux (I personally received a copy of it) and Tripadvisor (public advice) together but a little puzzling because of the very different marks on each site considering... More 

Reno, Nevada
1 review
Reviewed 4 August 2016

I have stayed here many times with my wife, and many times with my teen age and now adult children. The gastronomic restaurant is famous for hundreds of kilometers in all directions for good reason - it is wonderful. On this trip my foodie son and I ate at a famous, more expensive gastronomic restaurant in Nice two evenings before... More 

Review collected in partnership with Relais & Chateaux

Helpful?
Thank roberthU2555GU
Bonneetape04, Propriétaire at La Bonne Etape, responded to this review

Dear Sir, Sorry for answering so late to this lovely comment ! What a pleasure to read from you ! It is always great to welcome you in La Bonne Etape ! Long years, very often, you are right, dear Sir, you visited us in Château Arnoux, and always smiling you are. Your comparison is a pride for my whole... More 

Evanston, Illinois, USA
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 July 2016 via mobile

We thoroughly enjoyed our stay at La Bonne Etape. This is a 5 star accommodation as far as we are concerned; not a 4 star. It was attractive and very restful. The rooms are decorated in what I would call "French country" which was just fine with us. If you are looking for sleek and modern, go elsewhere. The team... More 

Helpful?
Thank Greg P
Bonneetape04, Propriétaire at La Bonne Etape, responded to this review

Dear Sir, All the members of my team and myself thank you for taking time to share your advice on this site and describing our house as it is. . We are very proud you were so satisfied. Thank you for underlining the countryside to discover all around, this the wild part of Provence, Haute Provence, which is very different... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2016 via mobile

To spend the weekends or holidays in this beautiful chateau is the best present you can make for yourself, for your beloved or for you family. Be sure that you will wake up in the morning hearing the singing of the little birds and when you open the window the morning sun will meet you there with spectacular view!! I... More 

Helpful?
1 Thank Regina M
Bonneetape04, Propriétaire at La Bonne Etape, responded to this review

Dear Madam, It is a difficult to bear all these personal compliments, but I will take them for all the members of my team, it will help, and they thoroughly deserve it, they are really part of the success of La Bonne Etape which would not be the same without their devotion. It is a treat to read the fulfilment... More 

Penshurst, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 September 2015

Our experience was very different to that of the previous reviewer - do not be fooled by first impressions. We had a charming welcome from the girl at reception, who showed us to our somewhat old fashioned, but very clean and comfortable room. On walking round the rather wild garden, the owner,Michelin starred chef, Monsieur Jany Gleize, introduced himself and... More 

Helpful?
Thank GECOOK
Bonneetape04, Propriétaire at La Bonne Etape, responded to this review

Dear Madam, Thank you for taking time to share your view on this site, on behalf of my team and myself. Please allow me to apologise for not answering before : I was writing a book “La Bonne Etape Jany Gleize” explaining the history of our four generation run family house and this took me a lot of time. It... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Bonne Etape
La Bonne Etape
Cuisines: French, European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about La Bonne Etape

Address: Chemin du Lac, 04160 Chateau-Arnoux, France
Region: France > Provence > French Riviera - Cote d'Azur > Chateau-Arnoux
Price Range: $293 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Bonne Etape 4*
Number of rooms: 18
Reservation Options:
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Also Known As:
La Bonne Etape Hotel Chateau-Arnoux
La Bonne Etape Chateau Arnoux
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Questions & Answers

Here's what travellers have asked, with answers from La Bonne Etape staff and other travellers.
2 questions
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Questions? Get answers from La Bonne Etape staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 25 overlooking the swimming pool and the mountains in the distance - very pleasant and one we would go back to.”
 of 5 bubbles ellacombei, 26 Sep 2016 | Read review
“Choose one with a balcony”
 of 5 bubbles GECOOK, 27 Sep 2015 | Read review
“Our junior suite overlooking the pool and the back of the property was excellent.”
 of 5 bubbles epicurean2009, 12 Jul 2015 | Read review
“Can't go wrong....They all have something special to offer.”
  • It was beautiful even in mid-November. Spectacular tree!
  • Our elegant and comfortable Classic Double Room
 of 5 bubbles turtlez, 16 Jan 2015 | Read review
“Ask for a room with a balcony”
 of 5 bubbles Bandicoot1314, 29 Oct 2014 | Read review
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