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Mercure Lille Metropole Hotel

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Traveller (185)
Room & Suite (37)
Dining (23)
Overview
  • Excellent35%
  • Very good49%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
“tram stop”(14 reviews)
“easy access”(8 reviews)
“fitness room is”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (626)
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Traveller rating
46
79
24
5
0
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46
79
24
5
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All reviewstram stopeasy accessfitness room isday ticketprivilege roomcity centrelarge tvhotel entrancegood sizeinternet connectionbusiness hoteltea and coffee making facilitiesroom servicequiet areaan excellent hotelgood nights sleepbusiness trip
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11 - 15 of 154 reviews
Reviewed 16 September 2017

A very clean, nice, hotel located conveniently on the rail transit line for easy access to the city centre. The rooms were spacious and with windows that opened for fresh air and a nice view of a green space/river/paths behind the hotel. The croissants in...More

Thank mud21
Response from Denis P, Directeur général at Mercure Lille Metropole HotelResponded 18 September 2017

Dear customer, Thank you for your comment further to your stay in our hotel. We are delighted that our croissants so pleased to you and let us hope that you will mean consuming it others for your next stay in our region. See you soon...More

Reviewed 4 September 2017

I should start with praising their breakfast and the attentive service during the breakfast! It is a good spread and the attenders are really pleasant and quite alert to your needs. We did miss a hot veggie option (like baked beans or something) but they...More

Thank Aparna P
Response from Denis P, Directeur général at Mercure Lille Metropole HotelResponded 9 September 2017

Dear customer Many thanks for your very complete return after your stay in our Hotel. We hope to welcome you again !... With our very best regards. Denis Pierrel General Manager

Reviewed 3 September 2017

I stopped at this hotel twice within ten days on the way to and returning from a holiday in Germany. the hotel has lots of secure parking places with security gates operating at night. The hotel is clean and modern and the staff were friendly....More

Thank lurki0
Response from Denis P, Directeur général at Mercure Lille Metropole HotelResponded 9 September 2017

Dear customer Thank you for your comments after your stay in our Hotel. We hope to welcome you again !... Best regards. Denis Pierrel Directeur Pierrel

Reviewed 28 August 2017

...and a jump in quality, after staying at a couple of Novotels. On a Saturday night it seemed to be mostly empty. The hotel is located out of town, but has a large, free car park, and is only a few yards from a tram...More

2  Thank WIKRoberts
Response from Denis P, Directeur général at Mercure Lille Metropole HotelResponded 2 September 2017

Dear customer, Many thanks for your reply. We love it !... With great pleasure to welcome you again for your next stay in our region. Best regards from all staff of Mercure Lille Metropole. Denis Pierrel General Manager

Reviewed 23 August 2017

Despite checking in online, had to wait while receptionist dealt with a coach party, as for some reason he did not have my credit card details. The a/c in the room was noisy and inefficient. Nice to have a fridge in the room, good bar...More

Thank CorkJetsetter
Response from Denis P, Directeur général at Mercure Lille Metropole HotelResponded 2 September 2017

Dear customer, Many thanks for your reply. We apologies for the a/c in your room. Don't hesitate to call Reception during your stay (call 2424) for any problem. We hope to see you again for your next stay in our region. With our best regards....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$81 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$81 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (185)
Room & Suite (37)
Dining (23)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jim B
16 July 2018|
AnswerShow all 2 answers
Response from Denis P | Property representative |
Dear Jim, Many thanks for your interest in our hotel. For the tram, the station is just in front of the hotel. Of course, at the time of the rummage sale of Lille, its influx is important, but rest nevertheless very... More
0
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Google Translation
John M
27 October 2016|
Answer
Response from Denis P | Property representative |
Dear John, By car, take the A22 (E17) highway toward Tourcoing & Gand and take exit 12. The hotel is 328 yards (300 m) along on the left. With great pleasure to welcome you in our hotel, Best regards. Denis Pierrel General... More
-1
Votes
Google Translation
Room Tips
"Even numbered rooms face away from the main road and were quiet for sleeping"
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"I suppose Privilege Rooms have more of the sexy stuff like good Toiletries, finer linen on the beds, a..."
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"rooms to the rear may be quieter"
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"Book early."
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