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Travelodge Basildon Wickford Hotel

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Travelodge Basildon Wickford Hotel
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61 Reviews from our TripAdvisor Community

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Showing 61: English reviews
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Reviewed 1 week ago NEWvia mobile

Short and sweet... hotel messed up our check in. We went out to the wedding. We returned at 1am and the night manager harassed us to pay for the rooms then and there. She knocked on our doors (3 rooms) waking 2 rooms from bed to pay before we went to sleep. I will never stay again.

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Helpful?
Thank Kenneth C
TravelodgeUK, Remy from the Social Media Team at Travelodge Basildon Wickford Hotel, responded to this review

Thank you for submitting your review of our Basildon Wickford Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website so our customer service team can investigate your visit with the hotel. Thank you again for posting your comments and we...

Lincoln, United Kingdom
Reviewed 3 weeks ago

This Travelodge is in an ideal situation in Essex area and you can get to surrounding towns easily. there is a lovely pub attached that does a great breakfast, although a bit busy. Staff were lovely, but be aware, the walls are so thin you can here the couple next to your room having a conversation clearly. It is very...

Review collected in partnership with Travelodge
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Helpful?
Thank S S
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Basildon Wickford Hotel, responded to this review

Your comments are greatly appreciated and thank you for taking the time for reviewing our Basildon Wickford hotel. We're sorry to hear that your experience with us was affected by noise of other guests and did not lead to a peaceful sleep. We strive to provide a comfortable night’s sleep for all of our customers, and we are sorry that...

Tanjung Benoa
Reviewed 10 April 2017 via mobile

A nice location just a few minutes from Basildon but worth it for a bit of peace and quiet. It is well maintained and clean although I would opt for a room on the 1st floor if possible as my room on the ground floor was a little noisy. A Toby Carvery is next door and although very busy, at...

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Helpful?
Thank Katherine Patri... P
TravelodgeUK, Poppy from The Social Media Team at Travelodge Basildon Wickford Hotel, responded to this review

We are committed to providing our guests with the best experience possible whilst staying with us and we are pleased to hear of your positive feedback with regards to your stay at Basildon Wickford Travelodge. We're thrilled to learn your room was clean and comfortable and you found our hotel to be an ideal location for your needs. However we...

Geneva, Switzerland
Reviewed 17 March 2017 via mobile

Upon arrival I was pleased with the ample parking which made parking my large van easy, however as it was quite late I was then tasked with getting into the hotel to check in. The door was locked and even with pressing the buzzer several times it took a good 20 Minutes before being answered and me being let in....

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Helpful?
1Thank Bobby_BlueGE
TravelodgeUK, Remy from the Social Media Team at Travelodge Basildon Wickford Hotel, responded to this review

Thank you for your review. We’re really sorry to hear that you felt disappointed with the service provided by our team members at Basildon Wickford Travelodge. On occasion our team are required to do important work behind the scenes meaning they are unavailable in the public areas. Please rest assured your feedback enables us to improve the service we offer....

Ipswich, United Kingdom
Reviewed 16 March 2017

Very clean and tidy room. Staff very helpful. They don't provide a cooked breakfast you have to go to the pub next door (very good value) but if you prefer the hotel offers you breakfast in a box - cereal bar, muffins etc. Would def stay again.

Review collected in partnership with Travelodge
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Helpful?
Thank Carole S
TravelodgeUK, Remy from the Social Media Team at Travelodge Basildon Wickford Hotel, responded to this review

Thank you for submitting your review. We're so pleased you enjoyed your stay at our Basildon Wickford hotel and you experienced very clean, tidy accommodation during your visit. We will ensure the hotel team receives a copy of your kind feedback and we do hope to welcome you back very soon.

Royton
Reviewed 9 March 2017

Stayed at this hotel for several years, but soundproofing of rooms is inadequate, got woken up early hours of the morning by screaming and shouting, won't consider going back again. Staff very friendly and helpful, room was kept clean, shame about the noise

Review collected in partnership with Travelodge
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Helpful?
Thank denis_stott
TravelodgeUK, Nicolas from the Social Media team at Travelodge Basildon Wickford Hotel, responded to this review

Thank you for your review and we are sincerely sorry for the disturbance you experienced during your stay. Whilst we do ensure that a member of staff patrols the corridors in the later hours and we do request that guests observe reasonable noise levels, we do apologise that these measures were not enough to make your stay more comfortable. Please...

London, United Kingdom
Reviewed 6 March 2017 via mobile

We stayed in the family room after going to a party near by, the room was immaculate, clean ,and tidy, this i believe is down to kerry, she does a very good professional job, well done to you kerry. The place has been refurbished so its immaculate, in fact this place is cleaner than some other hotels ive stayed in....

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1Thank johnh054
London, United Kingdom
Reviewed 28 February 2017

We ended up staying here due to everything in the vicinity being booked. A friend was having a birthday party nearby and we traveled from West London. We thought it would be ok to spend a few short hours here after the party. Whoa were we so wrong. We'd almost forgotten what basic hotels like this were like because for...

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Helpful?
Thank daniela_renee
TravelodgeUK, Remy from the Social Media Team at Travelodge Basildon Wickford Hotel, responded to this review

Thank you for taking the time to write a review with regards to our Basildon Wickford Travelodge Hotel. We are truly sorry to learn of the experience you have had whilst staying with us. We would kindly ask you contact one of our Customer Services Advisors via our website help form to look into this more thoroughly. Thank you again...

Reading
Reviewed 28 February 2017 via mobile

Clean, conveniently located hotel. Welcoming and efficient staff. Busy road outside but didn't hear any traffic. Wouldn't bother with the carvery next door for dinner - much nicer local pub 5mins away (the Rattendon Bell).

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Helpful?
Thank Helen T
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Basildon Wickford Hotel, responded to this review

Thank you for reviewing your stay with us at our Basildon Wickford hotel. It is our aim to offer our guests a comfortable and relaxing environment that is perfect for getting a great night’s sleep. That is why we're quite thrilled to hear that the comfort of your bed and the high standards of cleanliness helped achieved this for your...

Tamworth, United Kingdom
Reviewed 20 February 2017

Difficult to find the hotel due to recent housing estate build nearby. Bed and pillows a little hard, but Ok for a minimal stay. Had breakfast in the attached Toby Inn, which was great if you usually eat a big breakfast, but there was no cereal or fruit and yogurt option for those of us who don't eat cooked in...

Review collected in partnership with Travelodge
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Helpful?
Thank 572kathleene
TravelodgeUK, Remy from the Social Media Team at Travelodge Basildon Wickford Hotel, responded to this review

Thank you for submitting your review. We're sorry to learn of the difficulties you experienced with locating our hotel and you found our bed/pillows uncomfortable. Feedback such as yours is invaluable and we will ensure the hotel receives a copy of your comments. We do hope you choose to visit Travelodge again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Free Parking

Additional Information about Travelodge Basildon Wickford Hotel

Address: Runwell Road, Wickford SS11 7QJ, England (Formerly Innkeepers Lodge)
Region: United Kingdom > England > Essex > Wickford
Price Range: $79 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Basildon Wickford Hotel 2*
Number of rooms: 340
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Questions & Answers

Questions? Get answers from Travelodge Basildon Wickford Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on opposite side to A130.”
B7152FJpeterw, 7 Dec 2016 | Read review
“Stay at another hotel if you want Internet connection or parking on a Saturday evening.”
L7225ZVchristinec, 13 Mar 2016 | Read review
“There are no good rooms. They are all the same poor standard.”
36barryf, 9 Mar 2016 | Read review
“110 was great, ground floor”
stephenp675, 23 Feb 2016 | Read review
“Room 203 was near to the stairs on the first floor and was well appointed.”
527IanE, 15 Feb 2016 | Read review
5 of 5
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