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The Elms

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The Elms
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611 Reviews from our TripAdvisor Community

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Showing 609: English reviews
Birmingham, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed at the Elms for New Year's celebrations and had a thoroughly enjoyable stay. There was a total of 8 adults and 8 children, ages 1-12. The food is outstanding for all the meals we had, staff friendly and attentive, spa facilities lovely and the children enjoyed the Bears Den! I would fully recommend this hotel. To improve further...

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Thank Gra_legend
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Gra_legend, Thank you so much for writing your review of your stay over New Years Eve, and for grading it as 5 out of 5. As a team we all enjoyed the New Years eve celebrations in the evening, and we hope to welcome you back again soon. With best wishes, Martin Martin Page General Manager

Birmingham, United Kingdom
Reviewed 2 weeks ago via mobile

A very welcome Christmas present I spent a half day at the spa with my daughter. For £50 each we had the use of some very nice facilities and a half hour treatment of our choice. This was followed by a "very " light lunch of soup and bread. Staff were attentive and friendly. Downside was the racket from children...

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Thank birch21jackie2016
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear birch21jackie2016, Thank you for writing your review of your recent spa day with your Daughter, it is nice to read that you enjoyed using the spa facilities and your treatment. I also appreciate your kind comments that the team were attentive and friendly. However, I would like to apologise that you were disturbed without warning. We do hope to...

Bewdley, United Kingdom
Reviewed 7 December 2016

The sandwiches and cakes were very tasty. The staff were very attentive and friendly. Plenty of parking. We also had a massage in the spa which was so relaxing. There is also a swimming pool and lots of other beauty therapy things. Lovely hotel.

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1Thank Christine T
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Christine T, Thank you for writing your review after recent enjoying afternoon tea, it is a pleasure to read how much you enjoyed the sandwiches, cakes and attentive service. It is also nice to read how much you enjoyed using our spa and how you so relaxed after your massage. With best wishes, Martin Martin Page General Manager

Rugby, United Kingdom
Reviewed 7 December 2016

Here for just one night but felt most welcome from check-in to leaving. Extremely friendly and courteous staff representing this Family Luxury Hotel group. It must help to work in such tremendous surroundings superbly decorated in readiness for the festivities. Splendid Christmas trees in most 'public' rooms, the Reception being spectacular. Lounge area, with real fire blazing, was homely and...

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1Thank Aldesh1
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Aldesh1, Thank you so much for rating your stay as 5 out of 5, it is a joy to read how you enjoyed your short break at the Elms. We do hope that we can welcome you back again soon. With best wishes, Martin Martin Page General Manager

Reviewed 5 December 2016

Excellent value for money, very good food, staff very polite and helpful . Spa facilities were very clean and really enjoyed using the fabulous jacuzzi . The treatment were excellent just wish we could go every week. But will be visiting again soon. Had a tour of the hotel which was lovely and I would recommend anyone to stay there.

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1Thank Neil S
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Neil S, So glad that you enjoyed your spa day experience, and hope it left you feeling relaxed. Looking forward to welcoming you back again for another treatment or spa day. With best wishes, Martin Martin Page General Manager

Derby, United Kingdom
Reviewed 5 December 2016

Very enjoyable and restful stay. Being term time and cold, there were no children staying at the hotel, so a very restful break from looking after two young grandchildren. The spa area was particularly good with a reasonable size swimming pool, indoor/outdoor Jacuzzi, sauna etc with areas to relax. Note the pool is used for lessons at times so check...

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Thank mag1
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Mag1, Thank you for writing you review after your short stay. We are delighted that you really enjoyed your stay and also took the time to compliment the spa. Looking forward to welcoming you back again soon. Best wishes, Martin Martin Page General Manager

Telford, United Kingdom
Reviewed 2 December 2016

We held my daughters birthday party here and it was seamless throughout, my only issue would be that the food portioning could be altered/ more varied for a children's party. They've coined a niche in the market here, the Crèche team entertain and feed the children whilst Mums and Dads can sit and enjoy a coffee and a chat knowing...

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1Thank Gabbsa54
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Gabbsa54, Thank you for writing your review, we are delighted that your Daughters party was a huge success. I shall pass on your kind comments to Emily and to the creche team and also let Chef know about the catering. With best wishes, Martin Martin Page General Manager

Reviewed 29 November 2016 via mobile

Traditional Sunday lunch great value, great tasting food topped of by great service. Fun afterwards with free use of the indoor swimming pool or go for a walk on the fairies trail. Will book a stay in the hotel next year

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1Thank Josie T
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Josie T, Thank you for writing your review after an enjoyable Sunday at the hotel, we look forward to welcoming you again soon. With best wishes, Martin Martin Page General Manager

Manchester, United Kingdom
Reviewed 24 November 2016

Really not great. Staff-wise pretty lack-lustre, thought it may be as it was the Sunday after half-term but according to friends that had also been in the last few months this was not an isolated event! The communal toys in the boxes were messy and few. It felt like we had to ask for everything... can we have a high...

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Thank Andrea00xx
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Andrea00xx, Thank you for staying at the Elms and for writing your review after your stay. It is dissapointing to read that you did not enjoy every aspect of your stay. I will personally discuss your comments with my team, and review how we could have improved the communication. I would like to also apologise that the Creche was...

Greater London, United Kingdom
Reviewed 19 November 2016 via mobile

I booked a two day stay here from my wife's birthday with a 16 month old child following a recommendation from a colleague and I must say I was thoroughly disappointed. Upon booking I received numerous calls to confirm if I needed a cot bed, steriliser and nappy bin even though I requested these when booking. When we arrived, there...

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Thank Moss888
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Moss 888, Thank you for recently staying at the Elms and for writing a review of your stay. I would like to personally apologise that there were parts of your stay which you found to be below expectation. I do understand to receive more than one phone call to organise additional equipment for your Daughter would have been frustrating,...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Elms Hotel, part of Luxury Family Hotels, is much loved by children and parents alike. Located in beautiful rural Worcestershire, this Queen Anne mansion boasts a family friendly spa, a fine dining restaurant and complimentary crèche.At The Elms Hotel and Spa, our aim is to ensure your family feels completely at home so that you can relax, have fun with the kids and enjoy grown-up time for yourselves. You’ll find locally sourced food, a family spa, gorgeous grounds and superb children’s facilities. ... more   less 

Additional Information about The Elms

Address: 1 Stockton Road, Abberley WR6 6AT, England
Region: United Kingdom > England > Worcestershire > Malvern Hills > Abberley
Price Range: $167 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Elms 5*
Number of rooms: 23
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Also Known As:
The Elms Hotel Abberley
The Elms Hotel And Spa
Elms Hotel Abberley
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Questions & Answers

Here's what travellers have asked, with answers from The Elms staff and other travellers.
4 questions
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Questions? Get answers from The Elms staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go at all - so don't recommend any room!”
 of 5 bubbles Andrea00xx, 24 Nov 2016 | Read review
“We had joining rooms which was super handy for babysitting”
 of 5 bubbles JaneX7536ZR, 11 Nov 2016 | Read review
“High floor room quieter”
 of 5 bubbles evieroselily, 5 Nov 2016 | Read review
“garden views”
 of 5 bubbles willowdyke, 13 Oct 2016 | Read review
“We stayed in the Apricot Room above reception. Lovely room but noise from reception area carried to our room.”
 of 5 bubbles Soose28, 26 Sep 2016 | Read review
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