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Traveller (26)
Room & Suite (10)
Dining (2)
Overview
  • Excellent34%
  • Very good42%
  • Average16%
  • Poor0%
  • Terrible8%
Travellers talk about
“great hotel”(2 reviews)
“great staff”(2 reviews)
“business trip”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (50)
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1 - 5 of 17 reviews
Reviewed 1 week ago via mobile

Incredible example of the historic buildings in the town. Rooms are well presented but incredibly warm and it’s only just spring. You will want a room to the rear if you want to open your window as the clock tower is sure to wake you...More

Thank JPeter R
Reviewed 5 weeks ago via mobile

Just here for one night on business and had a great stay. The rooms are clean and a good size, so all good on that score. The standout factor is the great staff. Friendly, helpful and genuinely happy to help. Really great stay.

Thank Naveen K
Response from Sandra G, Stv. Direktorin at Hotel BaerenResponded 2 weeks ago

Thank you Naveen K for the great five Points.

Reviewed 7 December 2017

Nobody at the reception but after waiting for a while, we found out the receptionist was happy chatting with people at the bar of the hotel. After asking her to direct us to the nearest bus stop, she gave us some weird information, we almost...More

Thank Francois D
Response from Sandra G, Stv.Direktorin at Hotel BaerenResponded 15 December 2017

Dear Francois D Have no words to excuse this. Normally we've received good Rating for our employees. We have to say sorry for the inconvenience. Wish you happy Holiday season.

Reviewed 12 November 2017 via mobile

Great location for where we needed to be , staff were very friendly and helpful Room was huge , comfortable beds (ideally needed another pillow - I’m sure if I called reception they would have sorted but we were working late and couldn’t be bothered...More

Thank Bottomle
Response from Sandra G, Stv. Direktorin at Hotel BaerenResponded 15 December 2017

Dear Bottomle We have to say thank you so much for your Rating. It's good to read so nice things about our employees. We hope to see you soon.

Reviewed 26 June 2017 via mobile

I stayed two nights due our business trip. The reception, the service in the restaurant, the ambient, interier of rooms - great! Stuff is professional and friendly. Room is comfortable, clean, nice and modern. I miss one thing - clima in the room - it...More

Thank Maja P
Response from Sandra G, Stv. Direktorin at Hotel BaerenResponded 30 June 2017

Dear Maja P Thank you for your rating and your positiv comment. We're well aware of the problem during summertime.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Room Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$136 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$136 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (26)
Room & Suite (10)
Dining (2)
Business Centre & Event Rooms (5)
Questions & Answers
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Posting guidelines
Room Tips
"ask for a bigger bath room - if available"
Read review
"Best to get a room overlooking the car park rather than the street as Lorries on the cobbled streets can be a..."
Read review
"34 good room"
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