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Hotel Villa Zarko

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Hotel Villa Zarko
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88 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2016

As two couples had booked and paid for 2 x deluxe sea view rooms in April and were rather surprised when we arrived in September to have be given 2 x standard rooms. While there was nothing wrong with the standard rooms, we had PAID for 2 deluxe rooms and that is what we expected. We approached the staff to... More 

Helpful?
Thank Michael M
Hotel_Manager_Sanja, General Manager at Hotel Villa Zarko, responded to this review

Dear Sirs, Thank you for your visit. Your experience is very much different from others at our property, but you are entitled to express it. We do live in a society where everyone is allowed to express their opinion no matter of their ability to create one. Respecting that fact and being aware that you behaved in such a way... More 

Hobart, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 October 2016

We booked and paid for two deluxe sea view rooms many months in advance, but were dismayed to find that when we arrived the rooms had been given to someone else, and we were allocated the much less attractive rooms at the rear of the hotel. At first the receptionist blames the third-party booking provider, then their own system, then... More 

Helpful?
Thank ADadWellTraelled
Hotel_Manager_Sanja, General Manager at Hotel Villa Zarko, responded to this review

Dear Sirs, Thank you for your visit. We are indeed sorry you felt like that. We always try to do our best in order to make our guests happy. I always consider honest approach is better than lying to our guests. If something is simply not possible, it doesn`t matter out of which reason, I would rather tell it to... More 

Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 11 October 2016

This is a good hotel The staff are very nice, hard working and always available. The hotel has a lovely swimming pool and we enjoyed the excellent breakfast taken on the terrace Our nice room had a great sea view from the balcony (and from the bed) . If you have chosen this hotel then you know you are in... More 

Helpful?
Thank stuart c
Hotel_Manager_Sanja, General Manager at Hotel Villa Zarko, responded to this review

Dear Sirs, Thank you for your visit and for sharing your experience. Your opinion means a lot to us, and it is always a pleasure to know we encountered your expectations. It makes us feel proud. Bathrooms are to be refurnished after season so I hope you will come again and evaluate it. Kind regards from entire Team. More 

Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 October 2016

Nice hotel, ideally located between Split and Trogir and at striking distance from the Split Airport. Nice and clean rooms with a view. We did not find the same spirit this year, as most of the staff was changed.Something was missing in the atmosphere. We did not show up at the restaurant while we were regular customers last year. However,... More 

Helpful?
1 Thank Ile M
Hotel_Manager_Sanja, General Manager at Hotel Villa Zarko, responded to this review

Dear Ile, Thank you for your visit, and for your kindness. It was a pleasure to have you and your friends. I am particularly glad when I see the effort I put in is recognised. In most cases it is, people feel when one is truly dedicated to what he/she does. But there are other ones as well. It is... More 

Level Contributor
2 reviews
Reviewed 28 September 2016 via mobile

Nice clean hotel across the street from the beach in Kastela. Friendly, helpful staff. Nice on site restaurant. Plenty of parking. Convenient to Split and Trogir if you have a car. Very close to Split Airport.

Helpful?
Thank Greg P
SanjaP_VillaZ, General Manager at Hotel Villa Zarko, responded to this review

Dear Sirs, Thank you for your visit and for spending time to share your experience. We evaluate each review and appreciate the effort. We always stream to prove that choosing us was a good decision, and we put a lot of effort in that. Kind regards from entire Team More 

Johannesburg, South Africa
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 September 2016

This Hotel was beautiful. There is a fantastic pool. The restaurant is quite pricey but the food is really great, the best you will get in the area. The little town is about 30mins away from split, so it can become quite costly if you travelling into split every day. The sea is right across the road from the hotel... More 

Helpful?
Thank Kirsty C
SanjaP_VillaZ, General Manager at Hotel Villa Zarko, responded to this review

Dear Kristy, Thank you for your visit. It is always a challenge to manage to make everyone happy. And of course, we are not robots, we are human, so we make mistakes just like anyone else. We are truly sorry that you felt this way. It was never our intention to make you feel like that. However, you have staten... More 

guildford
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 September 2016

Only 16 rooms. Clean, honest, in nice location yet convenient for the airport. Airplane noise infrequent and not intrusive. Our family of 4 adults stayed one night prior to flying out from Split after 2 week holiday between Dubrovnik & Split. Easy to deal with by email for reservation.Two rooms booked. Arranged late checkout on the larger of the rooms... More 

Helpful?
Thank dween
SanjaP_VillaZ, General Manager at Hotel Villa Zarko, responded to this review

Dear Sirs, Thank you for your visit and for sharing your experience. It is very detailed and it is quite surprising you`ve managed to notice all these little things that mean a lot in such a short stay. So, any time you want to stay with us again, just let us know and we will provide best service possible. Kind... More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 September 2016 via mobile

Stayed here for one night last week- the room was good value (c. £60), the hotel clean and staff were friendly and helpful. On the negatives, the hotel is about 30 mins outside of Split and the only place to eat is at he hotel itself which was overpriced vs better quality places to eat in the city itself.

Helpful?
Thank Helen N
SanjaP_VillaZ, General Manager at Hotel Villa Zarko, responded to this review

Dear Sirs, Thank you for your visit and for sharing your experience. Yes, we are a bit out of Split, but our intention is to be nice and quiet relax zone. IF you had something in the restaurant, and you considered it to be not what you expected, you could have simply let the waiter know and we would either... More 

Level Contributor
8 reviews
Reviewed 6 September 2016 via mobile

Very nice place, high level of cleanness and quality for all. Beautiful and comfortable room, good buffet breakfast, also dinner was excellent. The hotel is in awesome location and the view from the balcony is stunning. In front of the hotel is a private parking, beach is 10 m away and in hotel is a private pool. The staff were... More 

Helpful?
Thank Mojca U
SanjaP_VillaZ, General Manager at Hotel Villa Zarko, responded to this review

Dear Mojca, Thank you so much for these kind words. It means a world to us when we learn that what we do someone appreciates. It makes it worth the effort. Hope you will come back again. Kind regards from entire Team! More 

1 review
Reviewed 5 September 2016 via mobile

The hotel misplaced our booking and halfway through our stay moved us from a delux sea view room to a small room at the back of the hotel because of their error. We were made to feel as though our booking doesn't mean anything. I'm totally appalled! Terrible service!

Helpful?
Thank Chanique F
SanjaP_VillaZ, General Manager at Hotel Villa Zarko, responded to this review

Dear Miss Fonto, First of all, thank you for your visit. And thank you for taking complimentary dinner and not paying for 100 € drinks and meals you had during your stay. If that is terrible service, I wish I was treated as equally terrible. :) Kind regards More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Want to make a memory? Let us be at your assistance! Staying at our property will provide an outstanding experience! Sophisticated small, family owned Hotel Villa, with 16 contemporary rooms, combining modern and traditional design, furnished to provide most comfortable stay, featuring swimming pool, a restaurant for up to 170 people, business corner, a conference hall, lounge bar, all situated on the waterfront of the beatiful bay of Kastela,with most friendly and eager to help Staff will surely make your stay with us unforgettable! It`s the people that make the difference, and everything is a little bit different at our place! ... more   less 

Additional Information about Hotel Villa Zarko

Address: Obala Kralja Tomislava 7a, Kastel Luksic, Kastela 21215, Croatia
Region: Croatia > Dalmatia > Split-Dalmatia County > Kastela > Kastel Luksic
Price Range: $68 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Villa Zarko 4*
Number of rooms: 16
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Villa Zarko staff and other travellers.
7 questions
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Questions? Get answers from Hotel Villa Zarko staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are lovely - we saw 101, 201 and 205. The Deluxe sea view was lovely.”
 of 5 bubbles michaelmS3477HG, 18 Oct 2016 | Read review
“Definitely the deluxe sea view rooms. Hopefully they don't book over the top of you.”
 of 5 bubbles ADadWellTraelled, 17 Oct 2016 | Read review
“Must get the Deluxe Sea view rooms with the balcony, the other room we stayed in was like a shoe box.”
 of 5 bubbles kirstyc931, 12 Sep 2016 | Read review
“Room with balcony and sea view”
 of 5 bubbles starrynight19, 4 Sep 2016 | Read review
“Get a room with a view!”
  • View from our room (#104)
 of 5 bubbles IngridNY1111, 16 Jun 2016 | Read review
5 of 5
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