A much-deserved holiday after the pandemic could not have been better. From hospitality to courteousness to food to service standards to cleanliness, everything deserves an applause. Excellent location as well, with the beach just at your doorstep. Please keep it up, Team!!!
this hotel has not changed one bit even better, the service, hospitality, food, facilities, all met our expectations when visiting there. private pool and private villa, that's more and more value from this hotel. and ... they have a beautiful beach and various other facilities. our family loves it.
A fun place to relaxe, enjoy stay and happy with family, private swiming good, good cleanliness, good food, and many more, thanks to ms.astuti silaban and mr.dwi priyono to helpfull, good team work all of you. From, RINO IRWANO
I and my bf celebrated our anniversary in this place. Ferry transfer was very good and efficient. We reached the terminal and they are already there waiting to pick us up. We came early and wanted to walk around until the check-in time at 3 pm. But guess what?! Our room is ready and we managed to check-in early. Woohoo! Bonus right? Never did we know that there's another surprise waiting for us in the room. A bed is full of flowers with a heart! Too romantic... ♥️ A lot of peeps said food options on the menu are limited. THEY ARE WRONG! TBH, there are just too many choices and we just loved every single meal we ordered. My fave is BBQ in our villa! Breakfast was good enough for me. I don't eat a lot. So, seeing egg station, fruits & coffee I am already happy. It would be nice if they add some bacons and sausages though. We also rented an electric bike to visit Lagoi Bay and it was nice... Foods there are cheaper (if you are not okay paying more in the villa, you can consider visiting this place). Overall, the service here is easily 6-star! We couldn't thank you enough. We will for sure come back and recommend this villa wry friends and fam. Thank you, guys! …
Lovely setting, quiet, peaceful, first class villas, effective aircon, very comfortable beds and the nicest staff that I've encountered for some time. Good range of possible activities - beautiful beach, vista, etc. Thoroughly recommended.
This truly was one of the best experiences I've ever had. The villa was very beautiful, spacious and clean. Definitely a place for people looking for some privacy and a break from crowds. Food was very tasty, with a great diversity of cuisines. But what really stood out and deserves a special praise was the Crew. Very polite, helpful and professional. Every single person working in Holiday Villa made our three-day long stay even more memorable. Thank you very much! Highly recommend!
Highly recommended villa in Bintan. Friendly & helpful staff, clean and well maintained villa, breakfast spread was good. Return ferry transfer from ferry terminal to and fro were provided. Good place to relax with family and friends!
I highly recommend this luxurious hotel. I’ve really enjoyed with Indonesian food at Legenda cafe. Yummy! All I wanna say is Big thanks to all staff, we received the excellent service that made our holiday so perfect. Apple
We stayed in a one bedroom villa over two weekdays. The villa was very large and clean. Our private pool was also well maintained. As it was a weekday, we only encountered three other guests throughout our stay. Due to the low occupancy, the staff were attentive and the service was very prompt. That being said, some guests may feel uncomfortable given the lack of vibrancy. We had dinner at the restaurant in the hotel and were the only diners. Even so, we had to wait a significant amount of time for our orders to be served. While waiting, the waiter brought a bread basket but only gave us one small bread each which we found very perplexing. When the food eventually arrived, it was tasty and the portion was generous. Meanwhile, breakfast was extremely limited and the hot dishes were in a made to order format. As such, there was less flexibility to sample every item without food wastage as each portion that came was rather large. We did not try their activities as the purpose of our trip was to enjoy the villa which was well appointed. However, the dining experience can be further improved.…
Stayed in the 1 rook villa with family. The only good feedback was, the staffs were friendly and some went the extra mile for us (the driver) and the pretty beach. The areas that the villa has to improve on: 1) There is a bed outdoor facing the indoor pool in the villa. We came to a wet bed because of the rain. It would be nice that you keep the bed indoor so the bed will not be caught in the rain. 2) We paid alot for the Villa and the spread of the breakfast was such a disappointment. So little variety. Just fruits, breads, fried rice and noodles. 3) The transportation was extremely expensive. It cost us SGD$40 to go to Safari Lagoi (the distance is just 15 minutes away) and SGD$10 to go to Plaza Lagoi. 4) The masseuse from the Spa was not so friendly and they looked tired. The air con was leaking. It would be our first and last time staying in this villa.…