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Cassia Bintan

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Jl. Teluk Berembang Laguna Bintan Resorts, Lagoi, Bintan Regency, Riau Islands Province 29155 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (673)
Room & Suite (114)
Dining (51)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 14 hotels in Lagoi
Location
Cleanliness
Service
Value
Travellers' Choice
Cassia Bintan is the second property under Banyan Tree Group’s stylish hotel residence brand Cassia. Expect a twist on the typical beach holiday with Cassia’s signature apartment units, each fitted with a compact kitchenette and ample living space for a "home away from home" vacation. The resort offers a fun, fresh way to “stay your way”, infusing casual comfort and seamless connectivity with Banyan Tree’s signature brand of hospitality. Splash out at the weekly foam party held in the beachfront infinity pool, or enjoy mookata dining in the comfort of your chic apartment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga classes
Free breakfast
Beach
Boating
Children's playground
Parking
Wifi
Infinity pool
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Golf course
Hiking
Windsurfing
Aerobics
Bicycle tours
Fishing
Walking tours
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Spa
24-hour security
Baggage storage
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Languages Spoken
English, Chinese, Indonesian, Japanese and 1 more

Location

Full view
46Car recommended
Grade: 46 out of 100
34Restaurantswithin 10 km
4Attractionswithin 10 km
660Reviews55Q+A46Room tips
Traveller rating
  • 250
  • 257
  • 100
  • 31
  • 22
Time of year
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Popular mentions
donmacleod wrote a review Dec 2020
Batam, Indonesia1 contribution
Great relaxing surroundings, spacious rooms and a self catering facility if you choose to cook for yourself, great location. During our stay, Cassia Hotel introduced a special menu for the whole team which catered for both Western & Indonesian cuisine, Service was very good and very prompt, very friendly staff and always there to assist,
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Review collected in partnership with this hotel
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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anitaR7626ZQ wrote a review Nov 2020
Eindhoven, The Netherlands1 contribution
Perfect place for a lock down. I love the idea of food market with live music and spa. I bought my breakfast at the food market and warm in my room. The kitchen is having everything you need for a short stay, incl. Microwave. The room is also beautiful. I am feeling a luxury life with affordable price at cassia. Perfect
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Review collected in partnership with this hotel
Date of stay: November 2020
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KatMac76 wrote a review Nov 2020
Jakarta, Indonesia52 contributions14 helpful votes
+1
Thank you for having us. We appreciate how difficult it is to stay open while international borders are closed. All staff were professional, attentive and happy and we thoroughly enjoyed our stay. The food was excellent and the beach is as good as the photos.
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Date of stay: October 2020Trip type: Travelled with family
1 Helpful vote
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Selvia Widya wrote a review Aug 2020
2 contributions
Was very nice experience. I could totally relax, because the place was so quiet with amazing beach. The place was very clean, and the environment surrounded by trees. Special thanks for Pak Alpha the GM, and Berliana the Reception for the warm welcomed. And also for the amazing friendly employees at Cassia Bintan. Will be back there, and spend some more times to relax at there. Thank you!
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Review collected in partnership with this hotel
Date of stay: August 2020
Value
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Response from Puri Anomsari, Other at Cassia Bintan
Responded 6 Oct 2020
Hi Sylvia W, Thank you so much for taking a moment to share your valuable feedback with us. It is cool that your overall stay was enjoyable, and we certainly look forward to welcoming you back soon for another great, and hopefully, longer stay with us, your Cassia friends. Be cool with Cassia! Live, Laugh, Love your way. Alpha Eldiansyah General Manager
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anditawarman wrote a review Aug 2020
1 contribution
Nice for holiday, really quite and eco environmental, nice beach, good for family holiday, rilex and enjoy, just prepare for your own favorite food for your comportable while staying, you can go to jungle as well
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Review collected in partnership with this hotel
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Jose Luis Barrera, Owner at Cassia Bintan
Responded 25 Aug 2020
Dear anditawarman, We highly appreciate your cool review about your stay at Cassia Bintan. Your feedback is very much valued as it serves as a point of reference to enhance our future guests' experiences. We look forward to seeing you back in Cassia Bintan in the near future. Meanwhile, Be Cool with Cassia. Live, Laugh, Love Your Way, Jose Luis Barrera Hotel Manager
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PRICE RANGE
US$98 - US$191 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBintan RegencyBintan IslandLagoi
NUMBER OF ROOMS
81
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Frequently Asked Questions about Cassia Bintan
Which popular attractions are close to Cassia Bintan?
Nearby attractions include Nirwana Beach Club (3.4 km), Banyan Tree Temple (0.5 km), and Lagoi Bay Lantern Park (3.4 km).
What are some of the property amenities at Cassia Bintan?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Cassia Bintan?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Cassia Bintan?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Cassia Bintan?
Yes, free parking is available to guests.
What are some restaurants close to Cassia Bintan?
Conveniently located restaurants include Warung Yeah!, Saffron, and Treetops Restaurant Banyan Tree.
Are there opportunities to exercise at Cassia Bintan?
Yes, guests have access to a pool and yoga classes during their stay.
Does Cassia Bintan have an airport shuttle?
Yes, Cassia Bintan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Cassia Bintan?
The staff speaks multiple languages, including English, Chinese, Japanese, Indonesian, and Malay.
Does Cassia Bintan have any great views?
Yes, guests often enjoy the ocean view available here.
Is Cassia Bintan accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.