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Cassia Bintan

Jl. Teluk Berembang Laguna Bintan Resorts, Lagoi, Bintan Regency, Riau Islands Province 29155 Indonesia
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Traveller (1484)
Pool & Beach (224)
Videos (1)
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About

#3 of 11 hotels in Lagoi
Location
Cleanliness
Service
Value
Travellers' Choice
Cassia Bintan is the second property under Banyan Tree Group’s stylish hotel residence brand Cassia. Expect a twist on the typical beach holiday with Cassia’s signature apartment units, each fitted with a compact kitchenette and ample living space for a "home away from home" vacation. The resort offers a fun, fresh way to “stay your way”, infusing casual comfort and seamless connectivity with Banyan Tree’s signature brand of hospitality. Splash out at the weekly foam party held in the beachfront infinity pool, or enjoy mookata dining in the comfort of your chic apartment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga classes
Free breakfast
Beach
Boating
Children's playground
Parking
Wifi
Infinity pool
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Golf course
Hiking
Windsurfing
Aerobics
Bicycle tours
Fishing
Walking tours
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Spa
24-hour security
Baggage storage
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Family
Languages Spoken
English, Chinese, Indonesian, Malay

Location

Jl. Teluk Berembang Laguna Bintan Resorts, Lagoi, Bintan Regency, Riau Islands Province 29155 Indonesia
Cassia Bintan
1183Reviews57Q+A100Room tips
Traveller rating
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Bluebird021 wrote a review Yesterday
Seattle, Washington15 contributions
We went back to Cassia Bintan with our parents this year and stayed for two nights before the holidays (Chinese New Year). The beach was clean and peaceful and we thoroughly enjoyed the friendly staff, wonderful pools, and restaurants. The weather was fantastic during our stay! The cool breeze from the beach made our vacation more pleasant. Especially, I had so much fun with Benny's Zumba class. It was very healthy and relaxing trip for us. Thank you, Cassia Bintan!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jlmejia wrote a review Oct 2023
Singapore, Singapore103 contributions28 helpful votes
Hotel's Favourite
We spent a week at Cassia Bintan and it was a very pleasant experience. The hotel is in a magnificent location, facing a calm sea and a long beach, ideal for children and family to spend a fun beach season. The hotel system is a hybrid between a hotel and a service apartment (although much closer to a hotel due to the quality of the people who work there, their enthusiasm and dedication). When choosing Cassia Bintan one must be aware that ​it is an accommodation with some particularities​. Almost the entire registration procedure is done previously and online, so the front desk is more of a meeting and coordination point. In the same space there is a small market (Market 23) with some products to use in the kitchenette of the apartments and there is also a restaurant-café (Vista) that, in the morning, serves as a dining room for breakfast. A few steps away is the swimming pool, large, comfortable, familiar, where there is not much congestion (because the tranquility of the beach attracts most visitors to the sand) and it is there where, every afternoon, an enthusiastic trainer teaches aerobics classes. In front of the beach there is a very comfortable bar (Xana Beach Club) where​, on weekends​, a DJ accompanies tourists. A few meters further away, always facing the sea, is the main restaurant (for smart casual dinners and to enjoy a succulent marine buffet dinner on Saturdays). Once you understand the way Cassia Bintan works ("integrated apartment-style living space"), everything becomes very easy to follow and do. The breakfasts are very tasty and filling. The buffet is generous and there is no way not to be satisfied with the variety of food offered and with the kindness and warmth of the people who work there. During the day there is a crew in charge of keeping the hotel clean and functional. If you call, for example, to ask for water or toiletries, they will respond quickly to the request. Although there is no concept of room service, one can go to Vista and buy take-out food there that will be prepared packaged for consumption in the room (you can also eat in that restaurant-café at any time of the day). Our family stay was rewarding and charming. It must be said that, in addition to the facilities of Cassia Bintan itself, one can access the services of other Bayan Tree Group hotels such as, for example, the magnificent and extraordinary Banyan Tree Spa Bintan. Although giving names may be unfair because many of the people who made our experience unique remain unmentioned, I think it is important to say that Krisdianto, the assistant Front Office Manager, is the engine that makes all the hotel's machinery work correctly, always friendly and thoughtful, helped us with everything we needed and made our week at Cassia Bintan a memorable one. The food is very tasty and, in general, everything related to F&B is very well taken care of, with various options, all tasty and prepared carefully and hygienically. Dian Mulyawan, the Director of Food & Beverage, does his job very well; ​​it was a pleasure to greet h​im. ​​It must be said that, of all the food, we found the pastr​ies ​delicious and we had the opportunity to greet and congratulate Ni Luh Ratnawati, the Pastry Chef (her pain au chocolat is really good!). I believe that it is important to remember that just as a company is notable for its good management, it is also unforgettable for the warmth and quality of its employees. Everyone at Cassia was committed to providing us with top-notch service. For instance, during breakfast all the crew was excellent, among all, the kindness and service of Wiwik and Yugo stood out​. The delicious dinners at Xana beach were even better thanks to the extremely nice and efficient service of Christian and Arun. I know I left out several names of extraordinary human beings who displayed the long-famous warmth of the Indonesian people, and I apologize for that in advance. In summary. Magnificent place and better people. Without a doubt, we will return.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: -The building number 1 has the best view. -Weekends are crowded, better weekdays. -No mini...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Area General Manager Laguna Bintan, Other at Cassia Bintan
Responded 2 Nov 2023
Hi jlmejia, Love knowing that you found our suites with fully equipped kitchen just perfect! Also love seeing the shout out to our crew, who are all over the moon seeing it! See you soon! Cassia - The Trend Setter, Alpha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Try T wrote a review Yesterday
1 contribution
Very nice and complete hotel. suitable for business trips or family holidays. the food is delicious, and have beautiful beach of the beach and lots of things to do. One of the best hotel in Bintan with good rate, worth to try stay in Cassia Bintan
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Debora P wrote a review 19 Feb
1 contribution
Cassia Bintan is a place that I highly recommend if you want to go on holiday with your family, because the employees there are very friendly to children, besides that there are lots of games that can be played for children so they can hone their talents while having fun while on holiday.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: I suggest that those of you who want to stay at Cassia Bintan have to take a lot of deductions,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Diana N wrote a review 19 Feb
1 contribution
+1
Very beautiful resort! Located right on the beach makes it extraordinarily beautiful. The service provided is very satisfying. Many things can be done here. For example, playing ATV, playing jetski, swimming, cycling, and others. There are many types of food available, they even taste very delicious! The views are simply amazing! I bet you won't regret your decision to come and enjoy it!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Agung T wrote a review 19 Feb
Bintan Island, Indonesia2 contributions
Cassia Bintan is a beautiful beach resort located on the Indonesian island of Bintan. This is the right place to enjoy the vacation with the love ones. We enjoyed the beach, swimming pool, and also the kids club. The landscape also very beautiful.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hang N wrote a review 19 Feb
1 contribution
Many reviewers highlight the resort's family-friendly atmosphere, various recreational activities, and delicious dining options. Overall, it tends to receive positive reviews for providing a memorable and enjoyable beach vacation experience.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: The pool so nice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ilham I wrote a review 18 Feb
1 contribution
Cassia Bintan is a stylish and modern hotel located within the integrated Bintan Resorts area. Here's a review of Cassia Bintan: **Location:** Cassia Bintan is situated in the northern part of Bintan Island, offering convenient access to attractions like the Lagoi Bay area, Bintan Lagoon Golf Club, and nearby beaches. It's approximately a 15-minute drive from the Bintan ferry terminal. **Accommodation:** The hotel offers contemporary and well-designed apartments with options ranging from studio to two-bedroom units. The apartments feature vibrant decor, comfortable furnishings, fully equipped kitchens, and spacious living areas. Many units also offer beautiful views of the surrounding landscape. **Facilities:** Cassia Bintan provides guests with a range of facilities to enhance their stay, including a swimming pool, fitness center, children's play area, and a dedicated beach club. The hotel also offers various recreational activities such as water sports, biking, and cultural tours. **Dining:** The hotel features a restaurant and bar serving a selection of international and local dishes, as well as refreshing beverages. Guests can enjoy meals in a relaxed and casual atmosphere. **Service:** Reviews often highlight the friendly and attentive service provided by the staff at Cassia Bintan. Guests appreciate the warm hospitality and willingness of the staff to assist with any requests or inquiries.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Nice pool
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Via V wrote a review 18 Feb
1 contribution
Cassia Bintan is a stylish and modern hotel located within the integrated Bintan Resorts area. Here's a review of Cassia Bintan: **Location:** Cassia Bintan is situated in the northern part of Bintan Island, offering convenient access to attractions like the Lagoi Bay area, Bintan Lagoon Golf Club, and nearby beaches. It's approximately a 15-minute drive from the Bintan ferry terminal.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Pool so good
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Zaldy P wrote a review 18 Feb
1 contribution
+1
Beach is fantastic! Pools are accessible from accommodation area. Our rooms are very clean and beds and couch are so comfy! Amenities are very clean. Crew and staff are very accommodating and helpful! Foods are great. Superb service! Definitely will go back here!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
S$130 - S$176 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBintan RegencyBintan IslandLagoi
NUMBER OF ROOMS
81
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CASSIA BINTAN (S̶$̶1̶7̶9̶) S$117: UPDATED 2024 Hotel Reviews, Price Comparison and 1,511 Photos (Bintan Island, Riau Islands) - Tripadvisor

Frequently Asked Questions about Cassia Bintan
Which popular attractions are close to Cassia Bintan?
Nearby attractions include D'Bintan Salon Day Spa (4.2 km), Nirwana Beach Club (3.4 km), and Banyan Tree Temple (0.5 km).
What are some of the property amenities at Cassia Bintan?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Cassia Bintan?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Cassia Bintan?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Cassia Bintan?
Yes, free parking is available to guests.
What are some restaurants close to Cassia Bintan?
Conveniently located restaurants include Warung Yeah!, The Kelong Seafood Restaurant, and Saffron.
Are there opportunities to exercise at Cassia Bintan?
Yes, guests have access to a pool and yoga classes during their stay.
Does Cassia Bintan have an airport shuttle?
Yes, Cassia Bintan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Cassia Bintan have airport transportation?
Yes, Cassia Bintan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cassia Bintan?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Cassia Bintan?
The staff speaks multiple languages, including English, Chinese, Indonesian, and Malay.