Cassia was our first family trip after not being able to travel due to the pandemic, I keeping my expectations low so that I'll enjoy our first trip but the team ot Cassia didn't dissapoint! From pickup at the port to check-in, the process was smooth and you'll immediately feel that South-east Asian hospitality. Angsana spa is currently closed and if you still want a relaxing massage that won't break the bank you can ask the people at the front desk and they can book a spa session offsite (about the spa - don't judge a book by it's cover, it's amazing once you give it a shot we did it 2x) Lastly, I'd like to call out a couple of staff members who stood out because of their amazing service - Kris(dianto) & Nasrood (apologies if I got your names wrong). Wil surely come back because of this experience.…
really had a great holiday at cassia bintan with all the pleasant staff and also the housekeeping staff who were very helpful, fantastic beach , will come back again with family and colleagues to enjoy a pleasant holiday together at cassia bintan, lovely room, lovely beach, all great and fantastic🤩, thank you Cassia Bintan, excellent service
Check in is fast and efficient. Staffs are friendly and helpful. Rooms are clean. Well equipped service apartment hotel for family and children to have a simple beach stay over. However do bring your own food, as lunch and dinner provided by the hotel are limited to simple western pasta, sandwiches, pizzas and bbq food. Overall a generally pleasant, affordable staycation hotel.
Came on 26nov at 10am. Receptionists are very friendly and told us to relax at the lobby before informing us when room is ready. Had an early check in at 12noon due to availabilty. Nice stay. Relaxing. Service is good. Love the massage at treetop.
Overall experience was great! The beach, pool, food&accommodation are all nice!! Facilities and services are nice. Most of all, the Staff are all very friendly and helpful, especially Kristianto and Nasrun!! Highly recommending Cassia Bintan! It’s also very child friendly. Will definitely visit again!!
The setting and location are wonderful for a picturesque weekend away. The included activities are plentiful and the additional charges for bike or kayak rentals are really reasonable. All of the staff were spectacular, accommodating and made the stay really enjoyable. Will be recommending to others!
Staying in Cassia has always been an enjoyable getaway for my family. Everyone in the front desk (Kristianto and Nasrun) and staff go the extra mile to help with everything we need! Facilities and beach are fun for the entire family. Highly recommended for everyone looking for a getaway from Singapore.
Nice room and facilities, friendly staff, and nice private beach and pool areas. They also offer numerous activities which are included in the price or have a small surcharge. Golf course on site as well.
Amazing team, stuff is very friendly, happy to accommodate all requests with smile on their faces. Great location, clean beach and sea, great food options Amazing spa services in Banyan Tree. Great kids klub with lots of fun activities for kids.
Excellent experience.. amazing place to visit very recommended. The reservation very quick to respond All the staff very kind and polite The rooms are very clean and very nice The foods very delicious The landscape so good and they have very nice beach. I should come to visit them more. Thanks cassia Bintan