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Bintan Lagoon Resort

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Traveller (2505)
Room & Suite (608)
Pool & Beach (511)
Overview
  • Excellent21%
  • Very good36%
  • Average24%
  • Poor11%
  • Terrible8%
Travellers talk about
“direct ferry”(77 reviews)
“rice”(186 reviews)
“terrace bar”(42 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
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Reviews (2,861)
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2,594 results
Traveller rating
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624
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237
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All reviewsdirect ferryriceterrace barangsoka villaleisure centrefiesta restaurantgolf coursesea facing roomindian chefnice resortdriving rangeshort getawaywater sportswelcome drinkbeach sidebanana boatmonsoon season
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1 - 5 of 2,594 reviews
A TripAdvisor Member
11
Reviewed 3 days ago via mobile

The place is very good for Family vacation. The staffs are very help full. You get to have good food at Fiesta lots of options. There is also a Indian kitchen, where you get Super food from Chef Gulam. The rooms are little old and...More

Thank A TripAdvisor Member
Response from Bintan L, Guest Service Management at Bintan Lagoon ResortResponded today

Dear A TripAdvisor Member, Thank you for taking the time to write about your experience at Bintan Lagoon Resort. We are delighted that you enjoyed your holiday with us and indeed, Chef Ghulam has been doing a splendid job. We will be sure to pass...More

Hotel's Favourite
Reviewed 6 September 2017 via mobile

Our family of 4 stayed a night on September 2nd at the resort . We had an adjoining room. The room was very spacious and clean. We thoroughly enjoyed our guided ATV ride on the beach and into the jungle. The bike was awesome ....More

7  Thank Tracy T
Response from Bintan L, Guest Service Management at Bintan Lagoon ResortResponded 24 November 2017

Dear Tracy T, Thank you for your review and for choosing our hotel.We are happy that you enjoyed your stay with us and looking forward to welcome you back to BLR in the near future. Sincerely, Fifit Guest Service Management

Reviewed 2 weeks ago

it was my 1st wedding anniversary and we decided to spend it in Bintan as both me and my wife never visited Bintan. So we chose BLR as it seems convenient and beautiful with many amenities. So we proceeded to book the ferry to BLR...More

2  Thank teamilk
Response from Bintan L, Guest Service Management at Bintan Lagoon ResortResponded 1 week ago

Dear teamilk, Thank you for your time to express feedback on your stay at Bintan Lagoon Resort. We are sorry that your stay did not live up to your expectations. Please be assured that we take a serious view of your comments and are taking...More

Reviewed 2 weeks ago via mobile

We went on a golf tour from South Africa. We were a party of 27 people. I found the hotel to be about 3 star. Half the couples had to change rooms due to some fault. Our room was no where near 5 star. The...More

Thank Charles S
Reviewed 2 weeks ago

My family of 2 adults and 2 kids stayed for 4 nights here and it was a pleasant and relaxing stay. The resort grounds were well maintained, nice beach with squeaky fine sand and sea water clear enough to snorkel and see some fish (not...More

Thank buds_73
Response from Bintan L, Guest Service Management at Bintan Lagoon ResortResponded 2 weeks ago

Dear buds_73, Thank you for taking the time to review your stay with us. We are delighted that you had a great stay overall. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Breakfast included
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$100 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Lagoi
#7 Luxury Hotel in Lagoi
#8 On the Beach Hotel in Lagoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$100 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Lagoi
#7 Luxury Hotel in Lagoi
#8 On the Beach Hotel in Lagoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2505)
Room & Suite (608)
Pool & Beach (511)
Dining (263)
Family and Play Areas (46)
Amenities (19)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
sumesh b
11 July 2018|
Answer
Response from n_jaswant | Reviewed this property |
Mozaic Ferry Lines is exclusive to Bintan Lagoon Resort. The terminal is inside the resort. Once you reach the Bintan Lagoon Resort, the resort’s shuttles helps you travel from the terminal to the reception desk where u... More
0
Votes
Fion L
11 May 2018|
AnswerShow all 3 answers
Response from TravelBug_83Sydney | Reviewed this property |
Yes there is free WiFi although it can be a little patching but overall not too bad.
1
Vote
Junie S
7 May 2018|
AnswerShow all 2 answers
Response from SmithaBhagvan | Reviewed this property |
Many times, there are ‘tar alerts’ - the waters get oily and have patches tar/ oil floating on water. The resort closes the beach - the sandy, flat stretch is inaccessible. Quite common and may disrupt your holiday to the... More
3
Votes
Room Tips
"Frankly, I couldnt tell you as no matter where we where it was noisy - lots of children"
Read review
"Request for beach view, higher floor. Lower floor may face a grassy hill that obstruct view."
Read review
"Sea view rooms"
Read review
"Take Sea View room (flip side is you will have to walk fair distance to restaurants and reception)"