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THE SANCHAYA

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Lagoi, Bintan Regency, Riau Islands Province 29155 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$455
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US$409
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Traveller (716)
360
Panoramas (63)
Room & Suite (415)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 15/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from THE SANCHAYA
Updated 15/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 14 hotels in Lagoi
Location
Cleanliness
Service
Value
Travellers' Choice
The Sanchaya is only 50 minutes ferry ride from Singapore, plus a short private chauffeured transfer from the estate’s private VIP lounge at Bintan’s Bandar Bentan Telani Ferry Terminal. The beachfront resort offers an award-winning collection of 13 lavish villas (1-bedroom to 4-bedroom) and 17 signature suites combining exceptionally comfortable interiors with the warmth and atmosphere like those of a luxurious private estate spread over 9.6 beachfront hectares. Its common areas, oceanview restaurants The Dining Room and Tasanee Grill, The Bar, Salon & Library as well as The Decanter (wine cellar) reference Southeast Asia’s rich history and culture blended with a vintage European refinement in its artworks, antiques, and furnishings. The Sanchaya Spa partners with Sodashi skincare range – luxurious, high performance products using only the purest botanical extracts blended with care and intention.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Archery
Kids' outdoor play equipment
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Outdoor pool
Yoga classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Bicycles available
Diving
Hiking
Snorkelling
Bicycle tours
Highchairs available
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
BBQ facilities
Baggage storage
Concierge
Newspaper
Picnic area
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Desk
Coffee / tea maker
Flatscreen TV
Bath / shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, French, Chinese, Dutch and 5 more
356Reviews24Q+A59Room tips
Traveller rating
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Popular mentions
RGS wrote a review Oct 2021
Jakarta, Indonesia6 contributions4 helpful votes
Truly world class! Sanchaya was beyond expectation with its ultra bespoke service and top notched staffs, with amazing culinary experience and cleanliness around the premise and inside the suite itself.. not to mention the gorgeous architectural design and beautiful suites they offer.. We were pampered during our stay like no other 5 6 star resorts all across Indonesia has ever done before! Nothing could be more perfect in our Sanchaya experience, from the knowledgable airport transfer driver (Mr. Juni), to the Manager-on-Duty (Ms. May), the F&B head (Mr. Hardian), as well as the amazing staffs like Mr. Ari who taught us lawn croquette and accompanied us during our cycling trip around the beautiful paddy field and lake, also the wonderful dining experience served by Mr. Johan, Ms. Maria, and Ms. Ika. And together with the amazing chef offering various scrumptious breakfast, lunch, dinner and not to mention the most epic afternoon tea we have ever had in a while. Could say it was better than the afternoon tea at Ritz London :D also the personable Mr. Kukuh who was on the night shift. Everyone and everything in Sanchaya made our stay perfect and we could not think of any better place to spend our leisure time. The only thing we regretted was that we did not discover Sanchaya much earlier.. had we know such ethereal place exist, we would have come back here every now and then with our beloved fam :) can't wait to plan our next visit soon!
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Date of stay: September 2021Trip type: Travelled as a couple
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Andrea M wrote a review Oct 2020
3 contributions3 helpful votes
I am coming often to this restaurant because I really enjoy with the service and the food, all of them so kind and polite... Special thanks to Ms Asrie that as always make my experience nice and excellent.
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Date of stay: October 2020Trip type: Travelled with friends
1 Helpful vote
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Mother wrote a review Jul 2020
Luxembourg6 contributions3 helpful votes
We celebrated my hubby's milestone birthday with a surprise! From the booking to the event to our departure it was extraordinary and we just loved the thoughtful planning and the attention we had received during our stay. The effort to decorate the outdoor area with heavy winds was huge and we were glad that all were completed before the birthday boy arrived. Staffs English level is quite high and they greet you with your name, I am sure they have a memory training ;-). Food was excellent and we celebrated with a private dinner in front of our pool the first night and had seafood in another resort the second night. The kids were particularly enjoying their freedom in a separate villa on their own just next to ours. The great experience started and ended with the private channel, the staff will take care of the immigration on your behalf while you are enjoying a welcome drink in a VIP lounge. It's a MUST when you go to Bintan.
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Date of stay: August 2019
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Mark Zuberg wrote a review Jun 2020
1 contribution
The Sanchaya stands out when it comes to service. The staff are very well trained, offering a personalised and luxurious stay, ensuring you have everything you need every step of the way. From bug spray, to sunscreen, to sparkling water at the pool, to the aesop amenities, these guys get the details right. The only thing we didn't love was the dinner menu and the food for dinner, but breakfast and lunch were superb! The bed and rooms were lovely, cleanliness of the rooms were neat and clean make us feel comfortable staying at hotel The Sanchaya.as well, as were the hotel grounds. Bear in mind, they do have some construction right now, but the noise level was barely noticeable! Thanks for the lovely hospitality, Sanchaya!
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Date of stay: July 2019
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wafa_traveller wrote a review May 2020
Dubai, United Arab Emirates40 contributions16 helpful votes
+1
I stay for 2 nights at luxury 5 star resort during the newyear holiday. Type of room We stay in sanchaya suit was beautiful , clean & awesome The staff are friendly and helpfull  Great lobby and great brarkfast buffet Great Resturants   Aweosme outdoors garden & swimming pool Ms. Nawa she is very helpfull staff in the reception If i plan to visit again to bintan island differently Will book same resort.
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Date of stay: December 2019Trip type: Travelled with family
2 Helpful votes
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PRICE RANGE
US$369 - US$848 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBintan RegencyBintan IslandLagoi
NUMBER OF ROOMS
30
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Frequently Asked Questions about THE SANCHAYA
Which popular attractions are close to THE SANCHAYA?
Nearby attractions include Nirwana Beach Club (6.1 km), Banyan Tree Temple (3.3 km), and Lagoi Bay Lantern Park (0.5 km).
What are some of the property amenities at THE SANCHAYA?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at THE SANCHAYA?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at THE SANCHAYA?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at THE SANCHAYA?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to THE SANCHAYA?
Conveniently located restaurants include Warung Yeah!, Marine Cafe, and Saffron.
Are there opportunities to exercise at THE SANCHAYA?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Does THE SANCHAYA have an airport shuttle?
Yes, THE SANCHAYA offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does THE SANCHAYA have airport transportation?
Yes, THE SANCHAYA offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at THE SANCHAYA?
Yes, dry cleaning and laundry service are offered to guests.
Does THE SANCHAYA offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.