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Lagoi, Bintan Regency, Riau Islands Province 29155 Indonesia
6 people are viewing this hotel
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US$508
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US$504
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Free cancellation until 04/12/22
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Traveller (753)
360
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Room & Suite (427)

About

#1 of 13 hotels in Lagoi
Location
Cleanliness
Service
Value
The Sanchaya is only 50 minutes ferry ride from Singapore, plus a short private chauffeured transfer from the estate’s private VIP lounge at Bintan’s Bandar Bentan Telani Ferry Terminal. The beachfront resort offers an award-winning collection of 13 lavish villas (1-bedroom to 4-bedroom) and 17 signature suites combining exceptionally comfortable interiors with the warmth and atmosphere like those of a luxurious private estate spread over 9.6 beachfront hectares. Its common areas, oceanview restaurants The Dining Room and Tasanee Grill, The Bar, Salon & Library as well as The Decanter (wine cellar) reference Southeast Asia’s rich history and culture blended with a vintage European refinement in its artworks, antiques, and furnishings. The Sanchaya Spa partners with Sodashi skincare range – luxurious, high performance products using only the purest botanical extracts blended with care and intention.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Archery
Kids' outdoor play equipment
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Outdoor pool
Yoga classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Bicycles available
Diving
Hiking
Snorkelling
Bicycle tours
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
BBQ facilities
Baggage storage
Concierge
Newspaper
Picnic area
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Desk
Coffee / tea maker
Flatscreen TV
Bath / shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Ocean View
Languages Spoken
English, French, Chinese, Dutch and 5 more
378Reviews24Q+A64Room tips
Traveller rating
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Alias wrote a review 24 Nov
1 contribution
I've been to the Sanchaya twice now, and would go back in a heartbeat. My first trip was solo, staying in a Thai lagoon villa for a night (take the first ferry out and the last ferry back to Singapore, and it's a great escape from the city). The second was a romantic weekend for 2 nights in the Sanchaya Suite (Friday-Sunday). The Emerald class ferry is a smooth and pleasant ride. When you arrive, you are greeted by the lovely Vivi who whisks you away from the other ferry passengers into a serene and private lounge where you can enjoy some refreshments while you wait for immigration to clear your passport. Then you take a short 5-10 min drive from the terminal to the Sanchaya resort, which is nothing short of breathtaking. The staff are so happy and friendly, and make you feel right at home. Ari, Lina and the team greet you at the door with a refreshing drink as you soak in the beautiful surrounds, and escort you to your room. Relax by the pool and Nur and Jumri will take care of your every need. We drank fresh coconuts by the pool and had beautiful crisp salads for a light lunch - either stay on the sun lounges or wander over to the pool house restaurant. The deep tissue massage and signature Sanchaya massage are deeply relaxing and rejuvenating. The selection of chakra oils for massage all smell divine. There is no place better than The Bar to take in the sight of the beach as the sun goes down, while savouring a cocktail or mocktail crafted by Eko with some cassava chips. Eko's pina colada was the best ever. The lychee fizz and peach sour were light and refreshing. The Dining Room is an elegant space for dinner and the food is sensational. The produce is as fresh as it gets. The menu offers western and local dishes that are equally skilfully prepared by the in-house chef. We opted for a private tête-à-tête dinner, which includes an individually designed menu with the option of paired wines. It can be done on the beach, or as we did, in the Decanter room - an incredible space for an intimate meal. Rahadian made this such a memorable experience for us. As we spoke about the local cuisine, he suggested we try the local green banana dessert with rice cream and coconut ice cream, which was the perfect end to our meal. Sommelier Juan recommended the perfect wine to suit our taste and match our menu. We would go back in a flash and next time spend a week or so there, try more of the local dishes, and venture out of the resort for a mountain hike. This place defines hospitality and good taste, and is such a convenient escape from Singapore, but feels like a world away.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: When choosing your dates, check ferry availability and book ferry tickets at the same time to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greg Williams, General Manager at THE SANCHAYA
Responded 5 days ago
Dear Alias, Thank you for sharing such heavenly detailed feedback after your recent return experience at The Sanchaya and thank you for personally highlighting Vivi, Ari, Lena, Nur, Jumri, Eko, Rahadian and Juan who are thrilled to read their services made such a very positive impact. It truly means a lot to all of us to know we have impressed on such a level and it is a boost for our Artisans to receive such amazing feedback. We sincerely hope it won't be long before we can welcome you back again to try more of the local dishes, and venture out of the estate for a mountain hike. . Warm Regards Greg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ruibinch wrote a review 23 Nov
Singapore, Singapore3 contributions1 helpful vote
An absolutely magnificent experience in which every aspect was top-notch, from the amazingly warm staff to the food (we spent a good amount of time in the Dining Room - thanks Maria, Yaron, Nara, Lana!) to the chic Library (how often do you even find a library in a resort) to the private lounge sanctuary at the ferry terminal to the idyllic Spa setting to the little delightful touches in the room. And of course the incredibly serene environment, where you feel as though you've been transported to a different world, where time seems to slow down. Returning here in the future is not a matter of if, but when. If you're scanning through the reviews to deem if this is worth the price tag - definitely go for it! I wish the staff all the best!
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greg Williams, General Manager at THE SANCHAYA
Responded 6 days ago
Dear Ruibinch, Thank you for your incredible comments following your recent experience at The Sanchaya. Needless to say, we are thrilled to read your feedback and delighted you left with such impressions of your island home in Bintan. On behalf of all of The Sanchaya family, thank you again for taking time to share your thoughts and we all look forward to welcoming you back in the near future. Warm regards, Greg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shannon M wrote a review 17 Nov
2 contributions
Let's just say the stay was so fantastic, I got teary saying goodbye to the wonderful staff that works at this special place. From the experience greeting me at the ferry terminal to arriving at the gorgeous grounds of the Sanchaya. The staff, food, grounds and easy proximity to Singapore makes this gem a must for anyone visiting this part of the world. The rooms are beautiful but most importantly is the staff that really makes this place. They are so friendly and happy to talk about their backgrounds. I can't wait to get back to this wonderful place. Greg and team do a great job and I can't recommend this place enough!
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Date of stay: November 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greg Williams, General Manager at THE SANCHAYA
Responded 1 week ago
Dear Shannon M, Thank you for such a wonderful review after your recent experience with us. I am particularly thrilled to hear feedback regarding our artisans . We do our best to impress always and I truly believe it's our team that are the heart of The Sanchaya. It's heartwarming to receive such comments. Thank you for rating us so highly and we can only hope to have the chance to welcome you back again soon. Warm Regards, Greg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Edd wrote a review 10 Nov
Czech Republic
Amazing place to visit , very nice place to relax and get bored with the nature. All the staff is amazing , lina and nawa at the front , and the dining staff very knowledgeable with the food ino and others, the bar staff is fantastic , shoutout to jesu for making his winning cocktail , and bimo aswell. Will come back for next visit !
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greg Williams, General Manager at THE SANCHAYA
Responded 1 week ago
Dear Edd, Thank you for your amazing comments following your recent experience with us at The Sanchaya, I am delighted that our Artisans made your stay unforgettable. We do hope that we have the chance to welcome you back to your home in Bintan soon. Warm regards, Greg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura wrote a review 9 Nov
3 contributions
This is amazing trip ever! Their services was amazing and for all the staff did great! Thanks to Greg and Nawa for the warm welcome. Thanks to Roy,vivi,Celyn,Elma,Ino and other staffs that i don’t remember their name. We will come back for sure!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greg Williams, General Manager at THE SANCHAYA
Responded 1 week ago
Dear Laura, Thank you for your amazing review following your recent experience with us at The Sanchaya. It truly means a lot to us to know we have impressed on such a level. We are happy to hear you left with fond memories of your time with us. Roy, Vivi, Celyn, Elma, Ino and the rest of The Sanchaya family look forward to welcoming you back to your home in Bintan soon. Warm regards Greg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer T wrote a review Oct 2022
22 contributions5 helpful votes
I visited for a weekend while on a trip to Singapore. The service was impeccable, starting with being met in the lounge at the ferry building and having a lux place to rest while waiting for my visa (same on the way out). The resort is very well maintained, with an attention to ever detail. I was greeted by name and all the staff did the same for my entire stay. The team did an amazing job catering to every request, including by offering off-menu local items as options for lunch/dinner. The villa was spacious, clean, and well appointed, again down to every detail, including providing non-dairy milk in the wet bar for my coffee. The spa treatment was equally terrific. I look forward to returning on my next visit to Singapore.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled solo
Room Tip: Highly recommend!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greg Williams, General Manager at THE SANCHAYA
Responded 4 weeks ago
Dear Jennifer, Thank for such a wonderful review after your recent experience with us. I am absolutely delighted to hear we made such an impression and we sincerely hope to welcome you back again soon on your next visit to Singapore. Warm regards, Greg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kim L wrote a review Oct 2022
Singapore, Singapore25 contributions19 helpful votes
+1
Celebrated my birthday at this beautiful hotel with amazing and superb service provided by the team. We were greeted by Greg and Nawa upon our arrival. Received a surprise upgrade from the team. Beautiful resort and well maintained. Thank you All for making my birthday a nice and memorable one. Thanks Roy for your amazing smile and explained to us every single details of the suite. You have made our stay a special one👏 Would like to give a special to Yohan and Dewi from the dining room. We had our 3 meals at the dining room and Yohan is very knowledgeable about the hotel. Impeccable service provided by Yohan, Dewi and the team. Keep smiling and keep up your good service standard. Lastly would like to thank our driver, Hadi. A very safe and nice driver who always check on us on our comfortable level. Well done Hadi! Nawa, thank you very much for welcoming us back to the The Sanchaya lounge for the departure. You have made our departure from Bintan a smooth and comfortable one. Hope to see all of you soon Cheers!
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greg Williams, General Manager at THE SANCHAYA
Responded 4 weeks ago
Dear Kim, Thank you very much for taking the time to write such positive comments about your recent birthday celebration at The Sanchaya. We do appreciate your kind compliments and are delighted to hear that the team - especially Nawa, Yohan, Dewi and Hadi made your stay a special one. We hope to see you again very soon. Warm regards, Greg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ALL07 wrote a review Oct 2022
Sydney, Australia1 contribution
A fantastic resort with exceptional service and only 1 hour from Singapore by ferry! Nothing was a problem for any member of staff. From the moment we arrived, we were treated as though we were home. This is truly a great place to visit, whether you are a couple or a family. A special call out to two exceptional members of the team - Maria and Nawa. Looking forward to returning again soon.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greg Williams, General Manager at THE SANCHAYA
Responded 16 Oct 2022
Dear ALL07, Thank you for rating us so highly following your recent experience with us at The Sanchaya. It truly means a lot to us to know we have impressed on such a level. We are happy to hear you left with fond memories of your time with us - Maria, Nawa and the rest of The Sanchaya family look forward to welcome you back to your home in Bintan very soon. Warm regards Greg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicole_SIN1986 wrote a review Oct 2022
Singapore, Singapore25 contributions13 helpful votes
Pure attention to detail, staff were dedicated and just so thoughtful. Our Vanda Villa was wonderful for our 4 kids to run around they loved Uncle Muson (personal butler) who treated them to prawn crackers and was always ready with afternoon cakes and iced milo. We were steps from the beach. The paddle board and croquet was complimentary and very much ours over our 3 days there. This is a low density, guest focused. Best stay We’ve experienced in years. Right off the ferry, all the way there and back they were with us and making sure the whole experience was seamless. We will be back!
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greg Williams, General Manager at THE SANCHAYA
Responded 12 Oct 2022
Dear Nicole, We do thank you for taking time to sharing these wonderful comments following your experience with us. Thank you for highlighting your Butler, Mushon who is thrilled to read his services made such an impression. We look to welcome you back to our exclusive Vanda Villa next time you have the opportunity. Sincerely, Greg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kaushik Burman wrote a review Sep 2022
Singapore, Singapore112 contributions35 helpful votes
+1
Travelled for 3 nights from Singapore, with my spouse. Loved the property, personalized welcome for every guest. Greg is the General Manager of the hotel, excellent host and very welcoming. The staff is just super customer friendly, always attending to requests. Overall food and service was top! Had the best Mee goreng, and Ayam Bakar, made by Chef Budi. Will be back again. Thanks for the wonderful memories.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Greg Williams, General Manager at THE SANCHAYA
Responded 11 Sep 2022
Dear Kaushik, Thank you for your glowing comments following your recent experience with us at The Sanchaya. I am delighted that Chef Budi and our team took such good care of you. We sincerely hope to welcome you back again soon. Warm regards, Greg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$481 - US$899 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBintan RegencyBintan IslandLagoi
NUMBER OF ROOMS
30
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THE SANCHAYA: UPDATED 2022 Hotel Reviews, Price Comparison and 1,213 Photos (Bintan Island, Riau Islands) - Tripadvisor

Frequently Asked Questions about THE SANCHAYA
Which popular attractions are close to THE SANCHAYA?
Nearby attractions include D'Bintan Salon Day Spa (5.1 km), Nirwana Beach Club (6.1 km), and Banyan Tree Temple (3.3 km).
What are some of the property amenities at THE SANCHAYA?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at THE SANCHAYA?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at THE SANCHAYA?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at THE SANCHAYA?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to THE SANCHAYA?
Conveniently located restaurants include Warung Yeah!, Saffron, and The Kelong Seafood Restaurant.
Are there opportunities to exercise at THE SANCHAYA?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Does THE SANCHAYA have an airport shuttle?
Yes, THE SANCHAYA offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does THE SANCHAYA have airport transportation?
Yes, THE SANCHAYA offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at THE SANCHAYA?
Yes, dry cleaning and laundry service are offered to guests.
Does THE SANCHAYA offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.