They have everything to entertain the adults and kids. Full Board Food and Drinks. Mini Kids Club for children to enjoy while the adults take time off to relax. All at very affordable prices! What more can we ask for?
I booked at Club Med Bintan in March only to discover Indonesian govt were not issuing visas at that time. I called the hotel who were aware and was promised a refund but 16 weeks later I am still waiting and no-one is replying to my emails! Book with care.
First time checking into clubmed and it was one of my most memorable trips. They truly live up to their all inclusive offering. Services were impeccable. Staff was friendly. Food and drinks delicious. The property is beautiful and the amenities and activities were awesome! The best bit is there are no influencers around who keeps posing, snapping away and interrupting the beauty of the resort. Maybe the resort is so huge that you don't see them ?! I had a wonderful time and can't wait to check out other Club med resorts around the world !
Had a family holiday with children and grandchildren. Very enjoyable experience, especially for the grandchildren who had enough activities to keep them engaged and happy. Resort had just opened after Covid closure so probably not all facilities were in top shape. But good enough. Food was good but could be better. Service was excellent. But the swimming pools were disappointing. The walls and floors were not tiled and all surfaces were very rough. Some of us ended up with bruises. Also the golf range is very inadequate.
The location is perfect, very beautiful beaches & beach bar, nice pool, excellent service. Many sports activities in good quality infrastructure. The golf practice is small (the net is very close). GO team was very nice, smiling and dynamic. The food was not as good as I expected. The main restaurant lacks an outdoor terrace, which has a magnificent view of the swimming pools and the sea. The rooms were comfortable and clean (Connecting Deluxe Room) with 2 balconies sea view. It's not the same story with Superior Rooms... We changed from Superior to Deluxe because of the far location in the Club and the bad smell in the rooms. The evening activities and shows are very good. Lots of funny monkeys in the Club !
All the staffs there are superb friendly and helpful with their sweet smile all the times. I have to mention 1 particular staffs named Miku ! She was super awesome and friendly, and superb helpful. She helped me arranged all necessary arrangements (for my partner birthday deco) and she also did help me to resolve some of issue we faced during the SPA. It’s a great experience to stay there and of cos will return again. Thanks Medclub for a wonderful experience and thanks for everything.
This is a holiday indeed! Everything- food activities all well catered. The GO did such an amazing job that we felt at home. Loved it! My child was so reluctant to leave and asked if we could stay forever. I guess that says heaps.
The overall trip was excellent but my room was horrible and it dulled my entire experience. 1) Dirty bedsheets, granted it was an easy fix, the housekeeping team prompty changed for me so thats good. 2) The balcony door was malfunctioning, they had to call repairman that disturbed my sleep in the early morning. And had to wait for the repair to be done for us to relax and be ourselves. 3) The toilet seat cover. It was malfunctioning and they had to replaced the seat thus, there was a window of time where we had no toilet to use. (Ladies especially) After it was replaced, the new seat cover was also malfunctioning, i basically had to prop up the cover with my hand the whole time because it kept collapsing on us. This shows that Clubmed do not check their rooms before allowing guests to stay. I understand it may have been vacant for years and things detiorate, but thats no excuse as you had time to check prior to my arrival. But the team in was great. They made my experience thousand folds better. (Props to a certain GYO, Miku Ogawa.) Ur awesome.…
Clubmed team did a fantastic job hosting us for our first overseas trip in 2.5years. All our last minute changes and requests were met without fuss. All our participants thoroughly enjoyed the activities, shows and hospitality by all the GOs.
It’s not our first time to clubmed Bintan, and again it didn’t disappoint us!😍 Our vacation begun with a nightmare this time due to my visa issue when arrived at the ferry terminal. Long story short, I need a large amount of cash for the immigration or I had to return to Singapore immediately.😓 I can not thank enough of Yosef, the clubmed staff at the ferry terminal, he’s been assisted me from the beginning til the day I returned. Communicated with the immigration, helped me to get cash, getting cash is a mission impossible at Bintan, not easy at all!!! I traveled alone with 2 children, this is was definitely one of my worse travel experience, but staying in clubmed makes it all worth it! Through the hell we were in heaven! Sentha also gave me a big hand through the troubles, including I missed our ferry at the last day! 🤦🏻♀️ What a trip! I’m so glad we were staying with clubmed, or we probably won’t be able to start our vacation. We had a absolutely blast! So much to do from morning yoga til night showed and party! So much to eat and drinks which is my favorite things to do for a holiday!😂 Travel alone with children sometimes can feel a bit lonely when your kids busy with their phone, but it won’t happens in clubmed, all the staffs are super friendly and sociable, they are always very happy to chat with you and keep you company and making sure you are very welcome. My favorite bartender Tonia (hope I spelled her name right), made me the most amazing espresso Martin in a dull rainy day, it instantly kicked the blues away! There isn’t a dull moment staying at clubmed Bintan, payed extra painful lesson for the immigration for our little vacation, but I have to stay it’s all worth it at the end! Thank you clubmed!🙏🏻…