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Jl. Site A11, Lagoi, Bintan Regency, Riau Islands Province 12920 Indonesia
Trip.com
clubmed.us
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (4883)
Pool & Beach (1238)
Room & Suite (339)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 14 hotels in Lagoi
Location
Cleanliness
Service
Value
The Island of Bintan to the south of Singapore is full of history, marked by fallen empires. Its tranquil bays were long used by the Orang Laut pirates as a refuge. This is where Club Med Bintan Island, a haven of tranquility and refinement combining modernity with Asian tradition, now nestles. From the terrace of the Bar, feast your eyes on the mass of lapis-lazuli blue, mother of pearl and emerald, from the pool to the lush gardens. Nearby, Ria Bintan Golf Course is also a golfer's heaven.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Canoeing
Babysitting
Parking
Wifi
Infinity pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Squash
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free airport transportation
Free shuttle or taxi services
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Head massage
Massage
Baggage storage
Concierge
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Private beach
Housekeeping
Interconnected rooms available
Private balcony
Safe
VIP room facilities
Flatscreen TV
Room types
Ocean view
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
Malay
5168Reviews187Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
slbing wrote a review Yesterday
Singapore, Singapore15 contributions18 helpful votes
They have everything to entertain the adults and kids. Full Board Food and Drinks. Mini Kids Club for children to enjoy while the adults take time off to relax. All at very affordable prices! What more can we ask for?
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Review collected in partnership with Club Med
Date of stay: June 2022
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Jakenchar wrote a review Yesterday
Root, Switzerland9 contributions2 helpful votes
I booked at Club Med Bintan in March only to discover Indonesian govt were not issuing visas at that time. I called the hotel who were aware and was promised a refund but 16 weeks later I am still waiting and no-one is replying to my emails! Book with care.
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Date of stay: March 2022
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Muruku_fish wrote a review 4 Jul
Singapore, Singapore20 contributions8 helpful votes
First time checking into clubmed and it was one of my most memorable trips. They truly live up to their all inclusive offering. Services were impeccable. Staff was friendly. Food and drinks delicious. The property is beautiful and the amenities and activities were awesome! The best bit is there are no influencers around who keeps posing, snapping away and interrupting the beauty of the resort. Maybe the resort is so huge that you don't see them ?! I had a wonderful time and can't wait to check out other Club med resorts around the world !
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Review collected in partnership with Club Med
Date of stay: June 2022
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Response from Club Med, Owner at Club Med Bintan Island
Responded 2 days ago
Dear Muruku_fish, Thank you for choosing Club Med Bintan as your home away from home during your recent holiday. We are pleased to know that you enjoyed our different facilities and food, and that our GO team took great care of you. We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests. We look forward to welcoming you back very soon in one of our wonderful villages! Sincerely, -Your Club Med Bintan Team
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J_Chan18 wrote a review 3 Jul
Singapore, Singapore10 contributions3 helpful votes
Had a family holiday with children and grandchildren. Very enjoyable experience, especially for the grandchildren who had enough activities to keep them engaged and happy. Resort had just opened after Covid closure so probably not all facilities were in top shape. But good enough. Food was good but could be better. Service was excellent. But the swimming pools were disappointing. The walls and floors were not tiled and all surfaces were very rough. Some of us ended up with bruises. Also the golf range is very inadequate.
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Date of stay: June 2022
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Response from Club Med, Owner at Club Med Bintan Island
Responded 2 days ago
Dear J_Chan18, Thank you for your visit in our beautiful Club Med Bintan, Indonesia. We are delighted to know your grandchildren had a great time with us. Currently our Food and Beverage team are working on new projects to bring up a new variety of food in our resort. We certainly regret that your experience around the pool and golf range was under your expectations. Please be reassured that customer’s safety and satisfaction are our priorities, and we have sent forward your comments to the concerned management. We hope we have the opportunity to welcome you back in our resort. Sincerely, your Club Med Bintan Team
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lujac2022 wrote a review 2 Jul
Singapore, Singapore1 contribution
The location is perfect, very beautiful beaches & beach bar, nice pool, excellent service. Many sports activities in good quality infrastructure. The golf practice is small (the net is very close). GO team was very nice, smiling and dynamic. The food was not as good as I expected. The main restaurant lacks an outdoor terrace, which has a magnificent view of the swimming pools and the sea. The rooms were comfortable and clean (Connecting Deluxe Room) with 2 balconies sea view. It's not the same story with Superior Rooms... We changed from Superior to Deluxe because of the far location in the Club and the bad smell in the rooms. The evening activities and shows are very good. Lots of funny monkeys in the Club !
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Review collected in partnership with Club Med
Date of stay: June 2022
Value
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Location
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Response from Club Med, Owner at Club Med Bintan Island
Responded 4 days ago
Dear lujac2022, Thank you for choosing Club Med Bintan as your home away from home during your recent holiday. We are pleased to know that you enjoyed our different facilities, and that our GO team took great care of you. We have noted your additional points to the relevant departments and we appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests. We look forward to welcoming you back very soon in one of our wonderful villages! Sincerely, -Your Club Med Bintan Team
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YF wrote a review 2 Jul
1 contribution
All the staffs there are superb friendly and helpful with their sweet smile all the times. I have to mention 1 particular staffs named Miku ! She was super awesome and friendly, and superb helpful. She helped me arranged all necessary arrangements (for my partner birthday deco) and she also did help me to resolve some of issue we faced during the SPA. It’s a great experience to stay there and of cos will return again. Thanks Medclub for a wonderful experience and thanks for everything.
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Date of stay: July 2022Trip type: Travelled as a couple
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Response from Club Med, Owner at Club Med Bintan Island
Responded 4 days ago
Dear Lix_Mark, Thank you for choosing Club Med Bintan as your home away from home during your recent holiday. We are pleased to know that you enjoyed your stay with us and that our GO team took great care of you. We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests. We look forward to welcoming you back very soon in one of our wonderful villages! Sincerely, -Your Club Med Bintan Team
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sserenie wrote a review 2 Jul
melbourne5 contributions
This is a holiday indeed! Everything- food activities all well catered. The GO did such an amazing job that we felt at home. Loved it! My child was so reluctant to leave and asked if we could stay forever. I guess that says heaps.
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Review collected in partnership with Club Med
Date of stay: June 2022
Value
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Location
Cleanliness
Service
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Response from Club Med, Owner at Club Med Bintan Island
Responded 4 days ago
Dear sserenie, We would like to thank you for choosing Club Med Bintan for your recent holiday in Indonesia. We are pleased to know that you enjoyed our different facilities and food, and that our GO team took great care of you and your child. We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests. We look forward to welcoming you back very soon in one of our wonderful villages! Sincerely, -Your Club Med Bintan Team
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patrickuchiha117 wrote a review 2 Jul
Singapore, Singapore1 contribution
The overall trip was excellent but my room was horrible and it dulled my entire experience. 1) Dirty bedsheets, granted it was an easy fix, the housekeeping team prompty changed for me so thats good. 2) The balcony door was malfunctioning, they had to call repairman that disturbed my sleep in the early morning. And had to wait for the repair to be done for us to relax and be ourselves. 3) The toilet seat cover. It was malfunctioning and they had to replaced the seat thus, there was a window of time where we had no toilet to use. (Ladies especially) After it was replaced, the new seat cover was also malfunctioning, i basically had to prop up the cover with my hand the whole time because it kept collapsing on us. This shows that Clubmed do not check their rooms before allowing guests to stay. I understand it may have been vacant for years and things detiorate, but thats no excuse as you had time to check prior to my arrival. But the team in was great. They made my experience thousand folds better. (Props to a certain GYO, Miku Ogawa.) Ur awesome.
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Review collected in partnership with Club Med
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Club Med, Owner at Club Med Bintan Island
Responded 4 days ago
Dear patrickuchiha117, Thank you for sharing your comments. We are glad to know you enjoyed in overall your stay with us and that our GO team took great care of you. We apologize that the condition of our rooms did not meet your expectations. Please be assured that your comments have been forwarded to the concerned management departments for review and allow us to improve our guests experience. We hope to have the opportunity to welcome you back in our Club Med Bintan Indonesia resort in the future. Best regards, Your Club Med Bintan Team.
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Bertram L wrote a review 2 Jul
2 contributions
Clubmed team did a fantastic job hosting us for our first overseas trip in 2.5years. All our last minute changes and requests were met without fuss. All our participants thoroughly enjoyed the activities, shows and hospitality by all the GOs.
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Date of stay: July 2022Trip type: Travelled on business
Room Tip: The sunset cruise excursion is not worth the money. For the same price, you can get a better...
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Response from Club Med, Owner at Club Med Bintan Island
Responded 4 days ago
Dear BertramL29, We would like to thank you for choosing Club Med Bintan for your recent holiday in Indonesia. We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests. We look forward to welcoming you back very soon in one of our wonderful villages! Sincerely, -Your Club Med Bintan Team
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DayTrip347519 wrote a review 1 Jul
Singapore, Singapore2 contributions
+1
It’s not our first time to clubmed Bintan, and again it didn’t disappoint us!😍 Our vacation begun with a nightmare this time due to my visa issue when arrived at the ferry terminal. Long story short, I need a large amount of cash for the immigration or I had to return to Singapore immediately.😓 I can not thank enough of Yosef, the clubmed staff at the ferry terminal, he’s been assisted me from the beginning til the day I returned. Communicated with the immigration, helped me to get cash, getting cash is a mission impossible at Bintan, not easy at all!!! I traveled alone with 2 children, this is was definitely one of my worse travel experience, but staying in clubmed makes it all worth it! Through the hell we were in heaven! Sentha also gave me a big hand through the troubles, including I missed our ferry at the last day! 🤦🏻‍♀️ What a trip! I’m so glad we were staying with clubmed, or we probably won’t be able to start our vacation. We had a absolutely blast! So much to do from morning yoga til night showed and party! So much to eat and drinks which is my favorite things to do for a holiday!😂 Travel alone with children sometimes can feel a bit lonely when your kids busy with their phone, but it won’t happens in clubmed, all the staffs are super friendly and sociable, they are always very happy to chat with you and keep you company and making sure you are very welcome. My favorite bartender Tonia (hope I spelled her name right), made me the most amazing espresso Martin in a dull rainy day, it instantly kicked the blues away! There isn’t a dull moment staying at clubmed Bintan, payed extra painful lesson for the immigration for our little vacation, but I have to stay it’s all worth it at the end! Thank you clubmed!🙏🏻
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Date of stay: June 2022Trip type: Travelled with family
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Response from Club Med, Owner at Club Med Bintan Island
Responded 4 days ago
Dear DayTrip347519, Thank you for choosing Club Med Bintan as your home away from home during your recent holiday. We are sorry to hear about your experience with Immigration. However, we are pleased to know that you enjoyed your overall stay with us from our different facilities and food and that our GO team took great care of you and your children We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests. We look forward to welcoming you back very soon in one of our wonderful villages! Sincerely, -Your Club Med Bintan Team
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PRICE RANGE
US$380 - US$612 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
club med ria bintan hotel bintan, club med bintan, bintan club med
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBintan RegencyBintan IslandLagoi
NUMBER OF ROOMS
311
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Frequently Asked Questions about Club Med Bintan Island
Which popular attractions are close to Club Med Bintan Island?
Nearby attractions include Banyan Tree Temple (7.4 km), Lagoi Bay Lantern Park (4.4 km), and Plaza Lagoi (4.5 km).
What are some of the property amenities at Club Med Bintan Island?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Club Med Bintan Island?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Club Med Bintan Island?
Yes, free parking is available to guests.
What are some restaurants close to Club Med Bintan Island?
Conveniently located restaurants include Warung Yeah!, Saffron, and Treetops Restaurant Banyan Tree.
Are there opportunities to exercise at Club Med Bintan Island?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Club Med Bintan Island have airport transportation?
Yes, Club Med Bintan Island offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Club Med Bintan Island?
Yes, dry cleaning and laundry service are offered to guests.
Does Club Med Bintan Island offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Club Med Bintan Island have any great views?
Yes, guests often enjoy the ocean view available here.
Is Club Med Bintan Island accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.