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Mayang Sari Beach Resort

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Jl. Panglima Pantar, Lagoi, Bintan Regency, Riau Islands Province 29155 Indonesia
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US$191
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US$191
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US$124
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Free cancellation until 05/10/22
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Traveller (1198)
Room & Suite (439)
Pool & Beach (254)

About

#6 of 13 hotels in Lagoi
Location
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Value
Leave the world behind as you cruise to Mayang Sari Beach Resort Bintan - a rustic resort tucked away in a pretty little cove on Bintan Island. Set in unspoiled nature on the northern coast of Bintan Island, Mayang Sari Beach Resort offers the perfect haven for a brief respite or a long weekend. Wake up to fresh sea breeze and the lush beauty of a tropical beach. Each air-conditioned chalet is equipped with modern amenities and also has an attached bathroom and a private veranda that commands either a garden or sea view. *Mayang Sari Beach Resort guests have access to all facilities and restaurants within Nirwana Gardens
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Romantic
718Reviews23Q+A100Room tips
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NJR13 wrote a review Aug 2022
Greater London, United Kingdom74 contributions22 helpful votes
A lovely resort experience. Beachfront chalet was comfortable and had everything we needed. Although all the restaurants were not open, we enjoyed the Spice and Kelong restaurants. My favourite part was the calypso floating bar. Staff really do try to be helpful and serve with a smile. Be aware of Jellyfish in the sea though. We spotted a a few.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Weekend seemed a lot busier than midweek.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Blackmentos94 wrote a review Jul 2022
Singapore, Singapore1037 contributions51 helpful votes
+1
We decided to visit after the news of Bintan opening up earlier in the year and it was a great decision. Keep in mind we visited at the end of March, just a few weeks after Bintan reopened so there was minimal activities available. The spa was closed, only two or three restaurants were open and the activities that were available closed early at around 4pm if I recall. The process of getting to Bintan remained unchanged, asides from an ART swab on arrival at the time and we were brought to our room to stay until our results were out. However after 3 hours we have no news and called the reception who assisted to chase and follow up with the lab and we finally got our results. After that point, our trip was really peaceful and relaxing. I think there was no more than 2 other groups on our first day and we had the beach all to ourselves which was amazing. On our second day we spotted another family and at dinner on the second night there were a handful of other groups at the seafood restaurant too compared to no one else on our first night. The lack of people didn't bother us as it was very quiet and peaceful. The food throughout our stay was fantastic, we also ordered room service a number of times and everything we ordered was always super tasty, hearty and quite a large portion. We even ordered room service once in the middle of the night and although it took an hour, the food was fantastic and worth the wait. During the stay we ate twice at Kelong and visited the Bar twice too, the food and drinks across the board were fantastic, so fresh and delicious despite it being so quiet with few guests. We do look forward to returning later in the year, hopefully when more parts of the resort are open to so we can enjoy more of the facilities.
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Date of stay: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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yvonneyeo wrote a review Feb 2020
Singapore, Singapore6 contributions10 helpful votes
This was my second time at Mayang Sari and will definitely be back. Great place to get away from everything for a couple of days or more. The chalets are spacious, well kept and very clean and bed was very comfortable. The beach location and view is awesome. Beach was very clean and water crystal clear. Staff were very well trained, friendly and service was great!
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Date of stay: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from NirwanaGardens, Public Relations Manager at Mayang Sari Beach Resort
Responded 17 Mar 2020
Dear yvonneyeo, Thank you for taking the time to share your experience. We are pleased to know that your time with us was enjoyable and you found our accommodation conveniently located beside the beach. We are truly happy that you enjoyed the beauty of our resort and we hope you give us the pleasure to create more wonderful memories in the near future at Nirwana Gardens.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Phil wrote a review Jan 2020
France54 contributions32 helpful votes
+1
We came back to Mayang Sari, a resort we liked a lot 15 years ago! The place, spirit and food have not changed much; the bungalows have been upgraded and are now really spacious and modern inside. The staff is really kind and did its best to make our stay enjoyable. It is a pity that the oil spill / tar spoiled the beach especially at high tide, but thanks to the big swimming pool at Nirwana resort we had a great vacation anyway. The Spa is very nice and the massages are professional, while quite expensive. One thing to improve is the lobby, which is old fashioned and would deserve to have plants and flowers to feel welcomed. Overall, our stay reached our expectations.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from NirwanaGardens, Public Relations Manager at Mayang Sari Beach Resort
Responded 18 Feb 2020
Dear 299philippem, Thank you for taking the time to share your experience. I am delighted that you enjoyed your stay with us, particularly our location, food and vibes. We strive to provide an environment of a relaxing getaway, and I am heartened to hear that we have successfully created that positive experience for you. Do stay with us again whenever you come to Bintan, it would be our pleasure to welcome you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reg.Ponniah wrote a review Jan 2020
1 contribution2 helpful votes
Thank you Mayang Sari staff. Our three days in your two chalets ( JaN 19-21) were simply the best - staff (like Emi and Malaysian chef Gunalan) were graceful, efficient and always smiling and respectful. Beaches were still clean despite monsoon season, chalets were quite up to our expectations and we felt at home. New Zealand is a our home but we are definitely returning for another holiday soon. Well done all of you who made our stay so wonderful.Keep smiling and we'll be back with a bigger group.
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Date of stay: January 2020
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Room Tip: Choose Bonefish 02 and 03.Or any chalets. I'm sure they are all good
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from NirwanaGardens, Public Relations Manager at Mayang Sari Beach Resort
Responded 18 Feb 2020
Dear Regponniah, Thank you for staying at Nirwana Gardens. We are glad that your brief stay with us was comfortable and that you were happy with our service. It is a great pleasure to learn that our team members highlighted your recent family stay, as well as, our staff is heartened to receive your special mention and together with the rest of the team, looks forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rita C wrote a review Jan 2020
Singapore, Singapore55 contributions34 helpful votes
Let's start review with positive point about this resort - their sea facing cottages give awesome view of sea! so it is great to wake up to the blue waters and skies. The rooms and washrooms are spacious. The spice restaurant serves tasty Indian food. There was oil spillage and Tar in the water when we went there - also the beach was a bit dirty, we saw staff cleaning the beach but they were doing selective cleaning..did not clean a lot of stuff which the waves were bringing not sure what was that but we stayed away from waters as I read there are jellyfish as well in there - I feel resort should put up signs more prominently about presence of jellyfish because I read some experiences and they were scary! Breakfast buffet was decent, it had good options even for vegetarians. One thing I did not understand is - even if you take away food from their restaurant to room - they charge for take away and also to provide cutlery in your room..so you end up paying extra twice. The service was prompt and the checkin, checkout, land transfer everything was efficient.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NirwanaGardens, Public Relations Manager at Mayang Sari Beach Resort
Responded 21 Jan 2020
Dear Rita C, Thank you for choosing to stay with us and for sharing a review. While we are happy to know that you had an overall pleasant visit with us and appreciate the beach location, as well as, the beautiful views near close to the units; we have taken note on certain aspects of your feedback that could be improved. We do have notices of jellyfish sighting on the beach and safety guidelines in the room, if you need any further information, feel free to check with our front desk and they are happy to assist. With all the attention given to plastic over the past years due to plastic waste glutting landfills and oceans, the issue of sustainability has become part of our day-to-day operations and we are exploring new ways to run a more environmentally friendly resort by reducing the usage of plastics and water. Together, we can help create an eco-minded community and make this world a better place for generations to come. We truly appreciate you for giving us the opportunity to enhance the guest experience. Do stay with us again whenever you come to Bintan, it would be our pleasure to welcome you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
EvgenyTsyrulev wrote a review Jan 2020
4 contributions
Quite and beautiful place, good villas.The sea and sand were spoiled with oil fragments (1-50 mm).The prices in hotel restorantes were extremely high. 2 of 5 breakfasts were moved to next cheap hotel with poor buffet. The staff maked us to check out 3 hours before leaving hotel
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NirwanaGardens, Public Relations Manager at Mayang Sari Beach Resort
Responded 21 Jan 2020
Dear Roving446229, We are sincerely sorry to hear that you did not enjoy your stay here with us and that your experience was far below our standards. We know how the tar pollution can interrupt your vacation fun and the frustration falls on our resort too. We have feedback this to the relevant authorities and hope that it won’t affect the resort for long as we work hard on promoting our lovely beach. In the meantime, more manpower has been extended to clean the beach. We are also sorry that this experience left you dissatisfied and we will be addressing your feedback to the management for their attention. Thank you again for your staying with us and we hope to welcome you back for a better experience on your next visit to Bintan.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dan G wrote a review Jan 2020
1 contribution
We've been coming to Nirwana Binatan since 2009 for twice a year due to its beautiful beaches and gorgeous hotels. However, during our past few visits the beach got dirtier with more rubbish and oil spills. Not the fault of Nirwana but we feel really sad... The food prices in the Resort got really expensive so suddenly. Maybe they're trying to milk every ounce of profit before Bintan totally deteriorates...
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Date of stay: December 2019
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NirwanaGardens, Public Relations Manager at Mayang Sari Beach Resort
Responded 9 Jan 2020
Dear DanG3039, Thank you for taking the time to share your experience on TripAdvisor. We are sorry to hear that you couldn't enjoy the beach thoroughly due to the pollution. We know how this can interrupt the vacation fun and the frustration falls on our resort too. We have feedback this to the relevant authorities and hope that it won’t affect the resort for long as we work hard on promoting our lovely beach. In the meantime, more manpower has been extended to clean the beach. Thank you again for your feedback and we hope to welcome you back for a better experience on your next visit to Bintan. We noticed during the Monsoon season, seasonal winds and heavy rainfall pushes the rubbish onto Bintan’s beaches and this has been the pattern in all wet season which usually ends before May. Further to that, we would like to apologize for not meeting your price expectations and I will pass on your feedback to the management to continuously improve the services we offer. Despite that, we are grateful to know that you appreciate our property and we hope that we would have the opportunity in welcoming you to stay with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sergey A wrote a review Dec 2019
1 contribution
We had been loyally clients for 7 years. We visited this hotel many times. Last time service was very terrible. We never back. We went to celebrate birthday of my wife. Called to hotel, book a beach house, highlight that it is birthday. They promised a free cake. We travel with 3 kids. When we arrive anA d ask an extra bed they asked us to pay extra. They refuse by their rules. Even for extra charge. Even after we explained that we could take a bigger room, but they dont have. Even after we explained that we are ok to squize since we are big family. Even when we explained one more time that kids can't stay in separate bungalow, because they are too young. Receptionist told us if he give the extra bed he will be in trouble. Dear HOTEL MANAGER, it is not good idea to punish your stuff for making your guest happy. It a shame! However, maybe this hotel does not have any manager? Last a cherry on the cake (( We found on the website tha in birthday month guests have a lot of benefit which we never got. The staff was aware of our birthday 2 weeks in advance and could offer that us. Keep silence. We have a flexible booking in advance, so we could easily rebook our stay with birthday promo if someone told us about that. The free birthday cake we have not recieved as requested, despite we reminded the stuff twice about that. They just forgot about our request. BTW the hotel was 80% epmty that days, because if monsoon season. All the time was a rain. P.S. Dear marketing team, If you read reviews, which we doubt in, please no need to offer us some discounts for the next reservations. I highly doubt there will be any in future.
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Date of stay: December 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NirwanaGardens, Public Relations Manager at Mayang Sari Beach Resort
Responded 9 Jan 2020
Dear sergeya491, Thank you so much for your loyalty and for your feedback following your stay with us. We appreciate your feedback and please accept our sincere apologies for the inconvenience caused. I would like to apologize on behalf that your stay with us fell short of expectations, and for the confusion of the extra bed policy. Most international hotels accommodate 2 persons bedding configuration per room and the maximum number of guests per room is either 2 adults + 2 children (below 12 years old), or 3 adults. Additional charges shall apply for the 3rd and 4th person. Children who are 11 or younger sleep for free in the existing bedding of a shared room with a paying adult however fees apply for breakfast or should an extra bed be required. This is the usual procedure for a standard room in most property. We do have adjoining rooms available at Nirwana Resort Hotel or alternatively, you may consider Banyu Biru Villa which is suitable for families. I'm sorry to hear that you were not offered the Birthday Rewards package prior to your stay and we would like to get in touch to find out more about this. We would greatly appreciate if you could email to us with your booking reference, contact details and further details of your experience. Thank you once again for sharing your constructive feedback. Although you had indicated otherwise, I do hope you would give us another opportunity to welcome you back for a more memorable stay with us next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zheng Yi C wrote a review Dec 2019
23 contributions7 helpful votes
Everything there is nice except the restaurant food and quality, worse is the high price they charge for that kind of food. Room is spacious and quiet, private beach is nice to view and has little people. Good place for those who want less crowd compare to Nirwana Resort beside it, which has more facilities and nice food (hence more people as well).
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Date of stay: December 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NirwanaGardens, Public Relations Manager at Mayang Sari Beach Resort
Responded 9 Jan 2020
Dear zhengyic2013, We sincerely appreciate your feedback as it helps us to improve on our guest experience. I am sorry that the prices did not meet your expectations and I will pass on your feedback to the management to continuously improve the services we offer. Despite that, we are grateful to know that you appreciate our private beach location and rooms. We hope that we would have the opportunity in welcoming you to stay with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$136 - US$187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nirwan gardens - mayang sari beach hotel lagoi, mayang sari beach bintan, mayang sari beach hotel bintan
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBintan RegencyBintan IslandLagoi
NUMBER OF ROOMS
50
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Frequently Asked Questions about Mayang Sari Beach Resort
Which popular attractions are close to Mayang Sari Beach Resort?
Nearby attractions include D'Bintan Salon Day Spa (3.7 km), Nirwana Beach Club (0.08 km), and Banyan Tree Temple (3.1 km).
What are some of the property amenities at Mayang Sari Beach Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Mayang Sari Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mayang Sari Beach Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mayang Sari Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Mayang Sari Beach Resort?
Conveniently located restaurants include Warung Yeah!, Saffron, and Marine Cafe.
Are there opportunities to exercise at Mayang Sari Beach Resort?
Yes, guests have access to a fitness centre during their stay.
Does Mayang Sari Beach Resort have an airport shuttle?
Yes, Mayang Sari Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Mayang Sari Beach Resort have airport transportation?
Yes, Mayang Sari Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mayang Sari Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Mayang Sari Beach Resort offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.