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Meritus Pelangi Beach Resort & Spa, Langkawi

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Meritus Pelangi Beach Resort & Spa, Langkawi
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3,739 Reviews from our TripAdvisor Community

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There are newer reviews for Meritus Pelangi Beach Resort & Spa, Langkawi
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Showing 3,147: English reviews
London, United Kingdom
Reviewed 17 July 2013

My husband and I visited the Meritus Pelangi for a week in February 2013 and I have to say that the hotel is stunning and huge! It has been designed in the style of a Malay village so sympathetic to its exquisite, natural coastline surroundings. We stayed in one of their beachfront rooms which was very impressive - a healthy...

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Helpful?
Thank Bushka81
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Thank you for your kind feedback and we are glad that your overall stay experience had been positive. We do sincerely apologize for any dissatisfaction during your stay and the points given will be reviewed for improvement and bettering our guest experience. We shall look forward to welcome you back again with a more positive stay experience.

Reviewed 17 July 2013

We had an amazing family holiday. Service great, rooms impeccable, cleaned and tidied everyday. Fantastic water park for kids. Great menu and excellent value for money. Excellent location close to bars and restaurants.

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Helpful?
Thank Emrayhen
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Many sincere thanks for the positive feedback on your stay. We will gladly share your gracious compliments with all our associates, who will be delighted to have delivered your expectations. We shall look forward to the pleasure of welcoming you and your family back again in the near future.

Jakarta, Indonesia
Reviewed 16 July 2013

Booked this hotel for a weekend getaway thinking it would be a nice one since it says there "newly refurbished". No doubt the seaview and beach are great, the funitures are DISGUSTING, They are OLD and worn out. To top it all, Staffs weren't helpful.

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Helpful?
3Thank SChandra1
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Thank you for providing us with your valued feedback. My sincere apologies for any service lapse you encountered and would like to assure you of our commitment in addressing the concern. Our room refurbishment exercise is carried out in phases and possibly during your stay in September last year, not all our rooms have gone through the exercise yet. For...

Perth, Australia
Reviewed 16 July 2013

Stayed a week, had a beach room and extra money definitely worth it. Breakfast buffet very good, have had better but this was more than substantial. Egg chef, Chinese breakfast, pastries, Dahl, curries, fresh fruit and Australian cereal & toast. CBA- the beach restaurant had great views but higher prices than we expected. Used gym and tennis courts several times...

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Helpful?
Thank andijhill
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Thank you very much for the positive feedback on your stay, which made everyone of us extremely happy. Your feedback is very important in our continuous effort to meet guest expectation and create a memorable stay for them. We naturally look forward to the pleasure of welcoming you back again in the near future.

Kuala Lumpur, Malaysia
Reviewed 16 July 2013

We have fallen in love with this hotel. Very friendly and helpful staff, lovely food, great prices on drinks and the beach view room we had was wonderful and spacious with a lovely balcony. We are a couple but it is great for families as well with a great kids pool. Sunsets from the bar are lovely then you can...

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Helpful?
Thank expat_brit_9
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Many sincere thanks for your appreciative notes and we are all very gratified to learn that you have had a most enjoyable stay with us. Your gracious compliments will most certainly inspire and motivate our associates to continue giving their best to consistently meet or exceed guest expectations. We certainly look forward to the pleasure of welcoming you back again...

Melbourne, Australia
Reviewed 15 July 2013

We spent a quick 2 night getaway here as a family. The four of us stayed in Garden Terrace room. Even with the 2 small double beds and a roll away there was plenty of space to move about. The room itself was very clean and tidy. The interactive TV had a children's channel and some basic games to play...

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Helpful?
2Thank Myoscarcat
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Many sincere thanks for your appreciative words and the great feedback on your positive stay experience. We will most certainly share your gracious compliments with all our associates who will be delighted to have delivered your expectations. Naturally, we shall look forward to welcome you and your family back again in the near future

Maclean, Australia
Reviewed 14 July 2013

Just got back from a week at this resort, it is absolutely beautiful, the food was lovely at both restaurants, the breakfast buffet is huge, we dined in for lunch and dinner at both restaurants and found them to be very reasonably priced, compared to Australian prices. The main pool are had been recently renovated, very nice. Not crowded, as...

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Helpful?
Thank Andrea L
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Many sincere thanks for your appreciative notes and we are indeed very happy to learn of your positive stay experience. Your gracious compliments will most certainly inspire and motivate our associates to continue giving their best to consistently meet or exceed guest expectations. We shall look forward to the pleasure of welcoming you back again in the near future.

Sydney, Australia
Reviewed 14 July 2013

The new waterpark for kids is awesome - especially for 2 - 7yr olds. The main pool area is also good. However, there were some significant issues. Firstly, when we arrived at 9pm, we were told that we were in two rooms next to one another, rather than connecting rooms. The hotel claimed we hadn't asked for connecting rooms, until...

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Helpful?
3Thank eachschoolholidays
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Thank you for your review and giving us your constructive feedback. I apologize sincerely for the substandard service you encountered. We have discussed the points you raised with all concerned and have started to make appropriate changes. The Kid’s Club is going to be entirely renovated very soon, but we have rectified the problems you pointed out immediately. Again, my...

Johannesburg, South Africa
Reviewed 13 July 2013

The infrastructure and service at this hotel are very good. The rooms are clean, the grounds are well-maintained, the staff are helpful, and they do their best to deal with hiccups that occur along the way. While we were there the rainy season started, and on the first night the roof leaked in our room and water poured all over...

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Helpful?
3Thank Duncantrips
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Thank you for your review and giving us your constructive feedback. I sincerely apologize for the problems you encountered – unfortunately the water issue was completely out of our hands as we were told that the water would be delivered “very soon today”. Only when we realized that water supply wouldn’t be restored as promised, did I issue the guest-letter...

Perth, Australia
Reviewed 13 July 2013

The hotel was highly recommended to us through Trip Advisor but unfortunately our experience was dreadful. Yes there was a water problem but the lack of accurate information made a bad situation a whole lot worse. On check in we were informed we had been given a room upgrade. Happy days, or so we thought. We were kept waiting to...

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Helpful?
Thank Glen F
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Thank you for your review and giving us your constructive feedback. I sincerely apologize for the problems you and other guests encountered – unfortunately the water issue was completely out of our hands as we were told that the water would be delivered “very soon today”. Only when we realized that water supply wouldn’t be restored as promised, did I...

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Near Meritus Pelangi Beach Resort & Spa, Langkawi

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Designed in the style of a traditional Malay village, Meritus Pelangi's 355 guestrooms and suites are housed in wooden chalets that are spread across 35 acres of lush landscaped gardens along a stretch of white sandy shores. Be ushered into a world of ethnic charm and tropical tranquility at this award-winning resort! ... more   less 

Additional Information about Meritus Pelangi Beach Resort & Spa, Langkawi

Address: Pantai Cenang, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi > Pantai Cenang
Price Range: $220 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Meritus Pelangi Beach Resort & Spa, Langkawi 5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Meritus Pelangi Beach Resort & Spa, Langkawi Hotel Pantai Cenang
Meritus Pelangi Beach Resort And Spa, Langkawi
Meritus Pelangi Beach Langkawi
Meritus Pelangi Beach Resort Langkawi
Pelangi Beach Resort Langkawi
Meritus Pelangi Beach Resort & Spa, Langkawi Pantai Cenang
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Questions & Answers

Here's what travellers have asked, with answers from Meritus Pelangi Beach Resort & Spa, Langkawi staff and other travellers.
98 questions
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Questions? Get answers from Meritus Pelangi Beach Resort & Spa, Langkawi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sea view balcony”
 of 5 bubbles hamzi2014, 18 Feb 2017 | Read review
“Beach or lake view is really good”
 of 5 bubbles Sourav_shaw, 15 Feb 2017 | Read review
“All rooms are HUGE and the interiors are the same.The only diff is the view outside balcony. The cheapest room is more than sufficient.”
 of 5 bubbles Nniicckkmm, 14 Feb 2017 | Read review
“Choose only rooms with a sea view - other rooms not, better choose another hotel.”
 of 5 bubbles YauhenL, 7 Feb 2017 | Read review
“A room with a balcony over the lake view was worth the price.”
 of 5 bubbles josephb866, 4 Feb 2017 | Read review
5 of 5