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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsgolf breakround of golflake viewfishing lakeleisure facilitiesswimming poolchristmas party nightlakeside restaurantgreat golfbar pricespublic areasrelaxing breakfunction rooman updatean upgradea bit tiredsunday lunch
I stayed with 11 colleagues for 1 night. The food in the bar is good, the staff very helpful and the rooms comfortable. My only issue is that the wall mounted hairdryers only work for 30 seconds and then stop so no good for drying...More
Thank tjwatts2016
Response from StephenKimbell, General Manager at Patshull Park Hotel Golf & Country ClubResponded 1 week ago
Dear jjwatts2016 ,
Thanks for the positive feedback regarding good food , comfortable beds , and helpful staff .
We shall endeavour to identify your room number from your user name , I expect that the air inlet on the
drier has become partially blocked...More
The food was good and all the people there we're friends or family we all had a good time and the talk was good and everybody was happy we had a starter a main and a desert they don't mind children if they behave
I have just returned from a golf trip with friends . The golf side of the trip was fine . The hotel unfortunately not so ! The whole place needs a refurb . The decor is dated to say the least ! Our room faced...More
Thank christine l
Response from StephenKimbell, General Manager at Patshull Park Hotel Golf & Country ClubResponded 2 weeks ago
Dear Christine l ,
Thank you for the comments , I am pleased that you found the golf and some of the menu offerings and breakfast were acceptable . There were several large groups in the hotel over the weekend and the teams worked hard...More
I went to have some treatments after my husband bought me a voucher. I booked a full Swedish massage which should have been 75 mins but lasted only 55 mins, the massage was OK, but she did more to the left than it being equal....More
Thank susan j
Response from StephenKimbell, General Manager at Patshull Park Hotel Golf & Country ClubResponded 1 week ago
Dear susanj ,
Thank you for your e mail to the hotel , and the concurrent comments above - the Beauty staff are both fully qualified and maintain high standards of hygiene . The two rooms are located adjacent to the ladies changing rooms ,...More
We had 4 nights here over Easter, the pool and the gym are very good, the views are great, would have been better if the weather was better. Our room was a good size and clean, but like the Hotel a bit dated,but saying that...More
1 Thank djjm
Response from StephenKimbell, General Manager at Patshull Park Hotel Golf & Country ClubResponded 2 weeks ago
Dear djjm ,
Thank you for the positive comments , especially about our friendly staff and the good food .
Sorry about the April rainfall , we did try and keep the course open as much as possible - hopefully
the relaxing warmth of the...More
as above - yes to gym/spa/pool facilities, we had use all day on our arrival & departure days.
Golf - depends on the package booked, I guess fishing may be the same?
we really enjoyed our stay - go and enjoy.
Use of the leisure facilities are all included in the hotel tariff for your stay, but any beauty treatments would have to be paid for. Towels are also provided in the leisure suite.