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Had this booked for a night through work and found it to be a decidedly mediocre hotel in a very nice building.
The bathroom window was being held open by and empty toilet roll when I arrived, the bed is almost as hard as laying...More
Absolutely disgusted, checked in 15.35, checked out by 15.51.... the most awful smell in hallway up to rooms, the room itself was damp, the net on the window was mouldy! Very dated and just depressing. I couldnt risk the afternoon tea, i just felt sick...More
Response from Andy M, General Manager at Himley House Good Night Inn HotelResponded 2 weeks ago
Please could we ask you to remove this review as it is for a different hotel.
I will be asking Trip advisor to remove, if not done over the next few days.
You stayed at the Himley Country Hotel
Total and utter shambles. If your hobby is queuing this is the place to go.Everyone has to queue at the bar to order....which overwhelms the one (If you are lucky two) barstaff. Absolutely dreadful service and customer care. So bad you begin to wonder if...More
Thank Immadru J
Response from Adam D, Manager at Himley House Good Night Inn HotelResponded 4 weeks ago
We are sorry to hear your dissapointed with your visit, if you would like to discuss your comments please feel free to contact us on 01902892468
We visited as a family for a one night stay to visit my daughter in Kingswinford. The hotel is fantastic value for money and very clean. Rooms are very well equipped.
We had lunch and breakfast at the hotel and all were good value for...More
Response from Adam D, Manager at Himley House Good Night Inn HotelResponded 15 April 2018
Thank you very much for your kind review, Hayley will be happy to read your comments and we look forward to welcoming you back to the himley house hotel soon!
Visited today and was served by Hayley. Excellent service, lovely quality food.
My wife and I both had roasts and we were more than happy. The food was served fairly quickly and was nice and hot.
There is a good selection of drinks too, with...More
Response from Adam D, Manager at Himley House Good Night Inn HotelResponded 8 April 2018
Thank you for kind review, Hayley and the team will be happy to read them. I am sorry your glass was not the cleanest today and will make sure this situation doesn’t arise again.
See you again soon!