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Just a few points that need adjustments ie aircon in 208 blows only cold air even when on max heat,both lifts not working ,little sound proofing as tv s either side could be heard in our room,food wise the bar menu is limited especially when...More
Thank john h
Response from IHGService, Guest Relations Manager at Holiday Inn BarnsleyResponded 5 weeks ago
Dear john h,
Thank you for taking the time to write a review about your stay with us. We are happy to know that you found our facilities to be good. On the other hand, we would like to apologize for the unsatisfactory service you...More
A business partner booked this hotel for me and I was concerned after reading the reviews. All in all the experience was in order, although the Very Good rating is a bit overdone, Average would not give it the credit it deserves though. Big plus...More
Big room, plenty of space , but needs doing up. Cracked plaster down one wall and another looked like someone had thrown liquid down it. Cold draught from window and, although radiator generated enough heat to keep the room warm, this switches off during the...More
Thank Ian S
Response from IHGService, Guest Relations Manager at Holiday Inn BarnsleyResponded 29 December 2017
Lovely day Ian S,
Our greatest asset is the customer so we treat each customer as if they are the only one. I'm ecstatic you stayed with us and experienced that treatment from Jake.
On the contrary, I'm sorry that you felt our hotel is...More
Really enjoyed our Xmas party at the Holiday Inn in Barnsley. Food service was a little slow, but the food itself was really tasty. Drinks service was excellent, as was the band and disco. It's a shame it finished earlier than expected, but a good...More
The X-mas party was nice. My husband and I had a good time. The waitresses were quick and helpful. The food could have been a little bit better, especially soup which was tasteless. It is a shame that the event finished slightly earlier.