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Burn Hall Hotel, Sure Hotel Collection by Best Western

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Burn Hall Tollerton Road, Huby YO61 1JB England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (437)
Room & Suite (201)
Dining (110)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
  • Individually wrapped toiletries
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Travellers' Choice
The BEST WESTERN Burn Hall Hotel in York is packed full of personality and countryside character! We offer fine food, comfortable accommodation and a can-do approach to customer service, which all combine to make our hotel as inviting as its stunning setting! Nestled in the heart of North Yorkshire, the BEST WESTERN Burn Hall Hotel offers the best of both worlds, secluded enough to offer tranquility and relaxation yet close enough to the county's must-visit towns, villages and cities to give you easy access to the shops, cultural hot spots and tourist sites that keep people coming back for more every year!
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Restaurant
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Room service
Wake-up service / alarm clock
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English
2900Reviews41Q+A100Room tips
Traveller rating
  • 1,121
  • 994
  • 468
  • 195
  • 122
Time of year
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  • English
Popular mentions
Owen W wrote a review 8 Jan
Ware, United Kingdom23 contributions24 helpful votes
From the pictures we expected a nice country hotel, but when we pulled up and drove round to the car park, it looked like a block of flats. We went to reception and there wasn't anyone there at all. When we got to our room we were very disappointed. There were a few stains on the pillow and bedding, scuffs all over the walls, shower curtain was unclean and stank of mould, and generally it was not up to a good standard all round. It was like a Travelodge, except unclean. We complained to reception and told them we didn't want to stay here, and they were very understanding and offered us a refund (once the general manager was in the next day to confirm).
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Date of stay: November 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from C Norky, Guest Services / Front Office at Burn Hall Hotel, Sure Hotel Collection by Best Western
Responded 1 week ago
Thank you for your review. Can't be that bad as you have taken 8 weeks to review us. Regards C. Norky
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Carol P wrote a review 8 Jan
3 contributions26 helpful votes
We had a fabulous New year at the Burn Hall hotel. Staff were very pleasant and helpful. Rooms were nice and clean and a good size. Meals were excellent. We even got a free bottle of wine on the night we didn't expect and some bubbly. A disco so we danced the night away. We will be so be going back. I would recommend this hotel to anyone.
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Date of stay: December 2021Trip type: Travelled with friends
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Response from C Norky, Guest Services / Front Office at Burn Hall Hotel, Sure Hotel Collection by Best Western
Responded 1 week ago
Thank you for your excellent review. Really pleased you enjoyed your stay. Visit soon. Regards C. Norky
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212cath wrote a review 4 Jan
Leeds14 contributions7 helpful votes
Spent 3 days at this amazing place! All the staff were extremely professional, friendly and efficient. The food was outstanding and the music on New Year’s Eve catered for all tastes. Wouldn’t hesitate in recommending this hotel. Had to knock off 1 star because for a hotel with such high standards the toilet paper was so thin that you could see through it!
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Date of stay: December 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from C Norky, Guest Services / Front Office at Burn Hall Hotel, Sure Hotel Collection by Best Western
Responded 2 weeks ago
Thank you for your review. Pleased you enjoyed your stay. If you return the toilet roll we will upgrade to Andrex. Regards C. Norky
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edward32022 wrote a review 3 Jan
1 contribution
The staff were great, friendly and accommodating. A great news years package away. Great value for money. We had a suite which we would recommend for longer than a two night stay. Food was really nice. Good location too for York, Ripon and even the east coast
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Review collected in partnership with Best Western
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from C Norky, Guest Services / Front Office at Burn Hall Hotel, Sure Hotel Collection by Best Western
Responded 2 weeks ago
Thank you for your excellent review. Really pleased you enjoyed your stay. Visit soon. Regards C. Norky
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Christine F wrote a review 2 Jan
Lincoln, England, United Kingdom65 contributions13 helpful votes
This is the 3rd time we have stayed at this splendid hotel. We love it here. The staff team are always happy to welcome us and the rooms are spacious comfortable and spotlessly clean. As for the food, we’ll, we have never been disappointed. Everything is cooked to perfection and served efficiently by this lovely team. I have just been reading a couple of negative reviews and am absolutely astounded that anyone could expect anything better than than is on offer here at great value. New Year’s Eve celebrations were great with music and dancing and wine and bubbly served with the food. Again the team worked tirelessly all evening. It certainly won’t be our last visit. Thanks so much to you all for another wonderful stay. Sad to be leaving in the morning!💕
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from C Norky, Guest Services / Front Office at Burn Hall Hotel, Sure Hotel Collection by Best Western
Responded 2 weeks ago
Thank you for your excellent review. Really pleased you enjoyed your New Year stay. 1200 excellent reviews can't be wrong! Visit soon. Regards C. Norky
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PRICE RANGE
US$49 - US$128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
burn hall hotel
FORMERLY KNOWN AS
Tulip Inn York - Burn Hall
LOCATION
United KingdomEnglandYorkshireNorth YorkshireHuby
NUMBER OF ROOMS
94
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Frequently Asked Questions about Burn Hall Hotel, Sure Hotel Collection by Best Western
Which popular attractions are close to Burn Hall Hotel, Sure Hotel Collection by Best Western?
Nearby attractions include York Bird of Prey Centre (0.5 km), Beningbrough Hall, Gallery and Gardens (7.1 km), and Dutch House (6.8 km).
What are some of the property amenities at Burn Hall Hotel, Sure Hotel Collection by Best Western?
Some of the more popular amenities offered include an on-site restaurant, a fitness centre, and free parking.
What food & drink options are available at Burn Hall Hotel, Sure Hotel Collection by Best Western?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Burn Hall Hotel, Sure Hotel Collection by Best Western?
Yes, free parking is available to guests.
What are some restaurants close to Burn Hall Hotel, Sure Hotel Collection by Best Western?
Conveniently located restaurants include The Rose and Crown, The Aldwark Arms, and The White Bear Inn.
Are there opportunities to exercise at Burn Hall Hotel, Sure Hotel Collection by Best Western?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Burn Hall Hotel, Sure Hotel Collection by Best Western?
Yes, dry cleaning and laundry service are offered to guests.
Does Burn Hall Hotel, Sure Hotel Collection by Best Western offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Burn Hall Hotel, Sure Hotel Collection by Best Western?
Many travellers enjoy visiting Beningbrough Hall, Gallery and Gardens (7.1 km) and Market Cross & Market House (4.6 km).
Is Burn Hall Hotel, Sure Hotel Collection by Best Western accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.