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Traveller (44)
Room & Suite (33)
Dining (9)
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Overview
  • Excellent31%
  • Very good44%
  • Average13%
  • Poor8%
  • Terrible4%
Travellers talk about
“fudge”(21 reviews)
“the pub”(38 reviews)
“full english”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair Access
Babysitting
3 Star Hotel
All hotel details
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Reviews (297)
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Traveller rating
93
123
39
26
14
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LanguageEnglish
93
123
39
26
14
Show reviews that mention
All reviewsfudgethe pubfull englishone night staysteakporkfriday eveningtop marksmain roadrange of beersbed was very comfortablegreat mealrisottotwin roomplenty of hot watervisiting bristolexcellent stay
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21 - 25 of 295 reviews
A TripAdvisor Member
1
Reviewed 18 September 2017 via mobile

Ok, so I'm not going to slate the swan - I paid £89bb so I class it as bargain category, but I am going give some constructive criticism for anyone considering staying and for the management should you care to hear me! The good bits;...More

Thank A TripAdvisor Member
Response from Garth J, Owner at Swan HotelResponded 20 September 2017

Thanks for your constructive feedback and we'll take it in the way it is meant. I'll start from the bottom.... The lamb kebabs come with Tzatziki and salad, along with the flat bread and chips. It's our representation of a classic kebab & chips, so...More

Reviewed 12 September 2017 via mobile

Stayed for 1 night whilst attending nearby event. On arrival the miserable female member of staff gave me a key and pointed to an annex building and informed me that my room was number 10. The room was in serious need of refurbishment the cheap...More

1  Thank dalglish07
Response from Garth J, Owner at Swan HotelResponded 13 September 2017

Thanks for your review and I'm sorry you had such a poor stay with us. All of our rooms are cleaned every day, as they are in use every day. I'm sorry your coffee wasn't up to standard, but I can assure you that it's...More

Reviewed 11 September 2017

I can only conclude that any good reviews about this place are written by relatives of staff members, this is the worse place I have ever stayed in the UK. Although the room had been cleaned, with fresh towels and bedding, it was small and...More

Thank SheridanFines
Response from Garth J, Owner at Swan HotelResponded 13 September 2017

Hi, I'm really sorry for your poor experience with us. I think it's most unkind to suggest that positive reviews are from staff members! I have owned the Swan for 6 years and as you can see, we have plenty of genuinely great reviews. As...More

Reviewed 29 August 2017

Stayed on a busy Tuesday night and was treated to full table service and choice of steaks (fillet steak - mmmm) on the menu as well as a range of other fare. Food and service were excellent, as they have always been when I've stayed...More

Thank Anthony J
Response from Garth J, Owner at Swan HotelResponded 13 September 2017

Thanks for the great review!

Reviewed 21 August 2017

Hard to know where to start!!! I should have read the previous reviews, but I have never before taken much notice of other people's assessments as all of our requirements are different. Also, I am not all that critical usually so have never before felt...More

3  Thank Robert W
Response from Garth J, Owner at Swan HotelResponded 13 September 2017

Hi, Thanks for taking the time to write such a detailed review. I'm not sure where to start, as many of your observations are correct, whilst some are way off the mark. Since your stay, I have checked all mattresses and replaced a number to...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Babysitting
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$86 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$86 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (44)
Room & Suite (33)
Dining (9)
Business Centre & Event Rooms (1)
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Room Tips
"This is, by far the best bed and breakfast I have stayed in. Friendly staff, superb breakfast 5*****"
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"enquire if there are any rooms in the main hotel/pub building"
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"Ask if there have been refurbished before boooking"
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"go somewhere else"
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