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Thurrock Hotel

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Traveller (112)
Room & Suite (57)
Dining (1)
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Ratings and reviews
  • Excellent12%
  • Very good17%
  • Average21%
  • Poor20%
  • Terrible30%
Travellers talk about
“executive room”(14 reviews)
“would stay again”(11 reviews)
“buffet style”(7 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Conference Facilities
Pool
Airport Transportation
Fitness centre
Kitchenette
Concierge
3 Star Hotel
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Location and contact
Ship Lane, Aveley, Thurrock RM19 1YN, England
14.9 km to London City Airport
65 restaurants are within a 2 km radius
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (407)
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All reviewsexecutive roomwould stay againbuffet stylebar and restaurantcannot faultlakeside shopping centrethurrock
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21 - 25 of 400 reviews
Reviewed 31 March 2018

The hotel was booked by my company as we had an event here the next day. When I looked on Trip Advisor I started to think where have they booked me and it was with a little bit of trepidation that I pulled up in...More

Thank PoliteEngineer
Response from ThurrockGM, Manager at Thurrock HotelResponded 30 April 2018

Thank you for taking the time to write such a lovely review, I do hope to welcome you again soon.

Reviewed 23 March 2018 via mobile

Stayed here last week and was greeted by such a lovely gentlemen on reception can’t remember his name but he was tall lol! Was made to feel so welcome and answered all the boring questions my couple and I had. All other staff members were...More

Thank Canel444
Response from ThurrockGM, Guest Relations Manager at Thurrock HotelResponded 29 March 2018

Thank you for your lovely comments, I really pleased you enjoyed your stay and look forward to welcoming you again.

Reviewed 18 March 2018 via mobile

Read the reviews and was a bit nervous but to be honest best was pleasantly surprised. Our room was ready early and check in really easy, room was warm and beds comfy, had a drink in bar and again staff friendly. Give it try don't...More

Thank njm211270
Response from ThurrockGM, Guest Relations Manager at Thurrock HotelResponded 29 March 2018

I'm really pleased you had a lovely stay and thank you for taking the time to post such lovely comments.

Reviewed 16 March 2018 via mobile

Staff lazy ignorant and unprofessional felt so sorry for turkish guy who was fire fighting the whole evening whilst other staff were fiddling with mobile phones.The room was passable.for the money we paid breakfast unappealing glad we only stayed 1 night couldn't contact manager on...More

1  Thank wherestilly
Response from ThurrockGM, Guest Relations Manager at Thurrock HotelResponded 29 March 2018

Thank you for your comments, I will look into the issues raised as guest satisfaction is very important to us.

Reviewed 9 March 2018 via mobile

Had to stay here at short notice and thought I would try it as I had stayed everywhere else in the area.. Probably the worst hotel in the local area unfortunately. For the price the Ibis is better value and I’d choose to pay the...More

1  Thank TH86-Work
Response from ThurrockGM, Guest Relations Manager at Thurrock HotelResponded 29 March 2018

Thank you for taking the time to raise your concerns, the hotel is going through a refurbishment program and continually being upgraded.

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$50 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$50 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (112)
Room & Suite (57)
Dining (1)
Business Centre & Event Rooms (4)
Questions & Answers
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gogglebox16
3 January 2017|
AnswerShow all 4 answers
Response from ThurrockGM | Property representative |
The Thurrock Hotel does have ground floor rooms but they are not adapted specifically for wheelchair access. They are standard rooms and the door width is of a standard size. Bathrooms do not have disabled facilities.
0
Votes
Barbara D
28 January 2016|
AnswerShow all 4 answers
Response from Morhaf A | Reviewed this property |
I agree with you however all businesses are in business to make money nothing is actually free else they will go out of business; so the hotel not offering breakfast is to ensure that they still making small profit despite... More
0
Votes
Rachael S
23 June 2015|
AnswerShow all 2 answers
Response from JaneHilton1908 | Reviewed this property |
I don't know. Suggest you ring them to get verbal confirmation.
0
Votes
Room Tips
"Don't bother"
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"Don’t go there"