The Diamond Inn
Main Street, Ponteland NE20 9BB England
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About
#2 of 2 B&Bs / Inns in Ponteland
Location
Cleanliness
Service
Value
Est. In the early 1700's as an old coaching Inn. The Diamond Inn is located in the heart of Ponteland with a country Pub feel, that offers a wide range of Real Ales, real food, real fire and a real atmosphere! We are popular with locals and tourists alike for our friendly smile and warm welcome! We have a large selection of beers, wine and spirits that can be enjoyed in our spacious & comfortable bar or in the purpose built outdoor patio area. Our food is locally sourced and freshly prepared by our family run kitchen... Who love to cook! We offer excellent en-suite accomodation with beautifully furnished non-smoking rooms and ample, safe parking. Ideally located just 5 minutes from Newcastle International Airport and only 15 minutes from the vibrant, bustling City Centre.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Bar / lounge
Conference facilities
Banquet room
Non-smoking hotel
Restaurant
Breakfast available
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Room features
Flatscreen TV
Room types
Non-smoking rooms
Location
63Somewhat walkable
Grade: 63 out of 100
19Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
Main Street, Ponteland NE20 9BB England
Getting there
Car HireSee all Ponteland car hire
182Reviews3Q+A27Room tips
Reviews
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My friends and I stayed there on Thursday 2/2/23 for a 60th birthday, the birthday lady was coming from Scotland and chose this area/pub as she was so impressed 2 years ago when we stayed for a wedding. The manager Andy was so pleasant as were his staff Sue and others. The rooms have been decorated and very good value for money, they are extremely hot but there is a large velux window. There was tea coffee plenty of beautiful white towels and toiletries, the ladies who are responsible for looking after the rooms are really friendly and enjoy a bit of banter. Unfortunately there is no hot food these days but the continental breakfast was adequate and tea flowing, Sue is very attentive and keen to keep you fed and watered. We were having a drink almost as soon as we arrived to celebrate meeting up and Sue had overheard our plans and kindly popped in with a champagne bucket with ice and champagne flutes……. what a lovely gesture and very much appreciated. 3 of my group live in Newcastle 20 mins away, Jane who organised it lives locally in the village and is passionate to promote Ponteland, the birthday girl is from Scotland. If you need a break and live within an hour of The Diamond just book in and you’ll have a great time, no need to go to York or Edinburgh it’s on your doorstop,Northumberland is beautiful and Ponteland is full of food and drink establishments. Thanks again to Andy and all of the staff you made us so welcome and we hope to see you again.…
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Great pub and very helpfull staff!! I have been a regular customer of the diamond since 1997 when i worked in ponteland.I recently popped in for a drink with my wife to celebrate my birthday before moving on to a local restaurant. A few days later i received a parking fine for £60 .i thought this was a bit unfair,after all i was a paying customer and have never had this issue before.i did notice that there were signs in place that stated permit holders only,but i could not see any other signs that informed me to notify staff or register my REG number anywhere.After receiving my fine i contacted the pub via facebook!! .i got a speedy response from a guy called Andy who said if i supplied him the details of my fine he would contact civil enforcement on my behalf and dispute my fine.Thanks to Andys intervention my fine has been overturned, he was so kind and very helpful, if anyone has received a fine get in touch with the pub and ask for help!! .Andy is a star and the diamond is a great pub always has been,great customer service and a fine selection of drinks nice and cosy and always full of freindly people!! Well done the diamond, we will be seeing you soon the next time we are up pont!!! Thank you…
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Arrived here to meet friends no signage re parking charges and ridiculous system for getting parking permission so received a fine contested it and they raised to £100 would never visit this place again as management endorse this system and making money from customers AVOID at all cost
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I have recently attended an event in this pub and soon after received a £100 parking notice for leaving my car in their car park. I have appealed and although I have been able to provide SOLID evidence that I was a client of the pub and why I was there they upheld the charges alleging that the car wasn't appropriately recorded in the system!!!! Huge risk paying £100 for a pint!
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Date of stay: October 2022Trip type: Travelled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
No food available . Room clean but floor has a slope as does the very uncomfortable bed . Vent from Chinese restaurant right outside the hotel. Asked for refund as advertised breakfast , lunch and evening meals . No refund given . Will not be returning
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Book somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Despite using the facility for over 2 hours for breakfast/coffe with a friend, I received a parking fine because I hadn’t entered my registration into the system. I had not seen any notices anywhere instructing me to do so. The bar staff were nice and the food was very good. However, the manager I spoke to after receiving the fine was very reluctant to help me when I asked him to check CCTV records to back up my appeal against the fine. I ended up having to pay £100 to the parking company, after my appeal was rejected due to insufficient evidence. Therefore, I can not recommend this venue, due to their lack of support for a genuine customer.
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Date of stay: July 2022Trip type: Travelled with friends
Value
Location
Service
Room Tip: Be sure to enter your car registration.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stopped at this pub for one drink on the way home. Two weeks later I received a £100 fine from a parking enforcement agency. Not obvious from signage that I was required to register my vehicle with pub staff and no attempt by staff to warn me. The manager subsequently denied responsibility and blamed his landlord for the policy. Appeal in progress but be very careful. Everything else about the visit was fine but not a place I would use again.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel has my top ranking. I have stayed at many hotels over the years and this one is up there with the very best. I lovely friendly atmosphere is maintained- young & older are taken well care of with superb, newly refurbished rooms & a good all round breakfast. I feel, this hotel just about gets that delicate balance right in being there for all to enjoy .
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Popped in to watch first half of England rugby game , was in a rush not to miss kick off , stayed 53 mins and get a parking ticket for £100 I’ll not be back for sure Trying to recover there money for doing the place up , on top of charging a fortune for the pint and a coke
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed over at this amazing hotel when my friend and I going to see Ed Sheeran in Sunderland , amazing service from start to finish , so helpful and friendly - rooms perfect and so comfortable , lovely full English breakfast , can’t praise this place enough . Thankyou so much for a lovely stay . Elsie and Lynda from Berwick
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$85 - US$97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the diamond hotel ponteland
LOCATION
United KingdomEnglandNorthumberlandPonteland
NUMBER OF ROOMS
12
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Claim Your ListingTHE DIAMOND INN: UPDATED 2023 B&B Reviews, Price Comparison and 41 Photos (Ponteland, England) - Tripadvisor
Frequently Asked Questions about The Diamond Inn
Which popular attractions are close to The Diamond Inn?
Nearby attractions include Diamond Inn (0.01 km), Ponteland Leisure Centre (0.2 km), and Clip N Climb Ponteland (0.3 km).
What are some of the property amenities at The Diamond Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Diamond Inn?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to The Diamond Inn?
Conveniently located restaurants include The Blackbird, Ristorante Fratelli, and Eleven.
Is The Diamond Inn located near the city centre?
Yes, it is 0.1 km away from the centre of Ponteland.
Does The Diamond Inn offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.
Are there any historical sites close to The Diamond Inn?
Many travellers enjoy visiting Heddon on the Wall (Hedrian's Wall) (6.6 km) and Kirkley Hall (4.6 km).