Holiday Inn Express Ramsgate - Minster, an IHG Hotel

Holiday Inn Express Ramsgate - Minster, an IHG Hotel

Tothill Street Minster, Minster, Ramsgate CT12 4AU England
Small modern table in need of a modern chair
Traveller (86)
Our view - away from the main road - quiet
Room & Suite (56)
Holiday Inn Express Ramsgate - Minster, an IHG Hotel
Videos (1)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

4.0
#2 of 2 hotels in Minster
3.8 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Suggest edits to improve what we show.Improve this listing
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Russian, Romanian
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Baggage storage
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Kids' meals
Vending machine
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Private bathrooms
Electric kettle
Flatscreen TV
Walk-in shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
682Reviews12Q+A100Room tips
Traveller rating
  • 223
  • 266
  • 130
  • 35
  • 28
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Freckles wrote a review Nov 2022
Hotel's Favourite
5.0 of 5 bubbles
A lovely well presented hotel. Lovely decor. Really comfortable room. Lovely bathroom. Excellent breakfast with all the accompaniments of a continental or/and English cooked breakfast. The staff were delightful from check in to breakfast and the lovely ladies who looked after us in the evening. We had chips the first night lovely hot and fresh. Second night we had a delicious burger. Would highly recommend this hotel.
Read more
Date of stay: October 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Otteson, Owner at Holiday Inn Express Ramsgate - Minster, an IHG Hotel
Responded 15 Nov 2022
Dear Candscutting Thank you for your lovely feed back Best wishes
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overstone wrote a review Aug 2020
Surrey, United Kingdom
4.0 of 5 bubbles
I've always liked the Holiday Inn chain as I find their hotels keep a reliably high standard. The rooms are geared to business travellers and maintain a high standard of cleanliness.

This was my first hotel stay since the pandemic started. The staff wore masks and hand gel was available for guests, The big difference was that the buffet breakfast wasn't available. Instead you collected breakfast items in a bag to take to your room.

The hotel is very easy to find and is on the main road, we chose it for its proximity to Sandwich, just a short drive away. The village of Minster is within walking distance and has a couple of restaurants open. Very quiet at night despite being on a busy road. Pleasant trouble free stay.
Read more
Date of stay: August 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Otteson, Owner at Holiday Inn Express Ramsgate - Minster, an IHG Hotel
Responded 1 Sept 2020
Dear Overstone We all look forward to your next visit. Best wishes
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Becca wrote a review Aug 2020
5.0 of 5 bubbles
I must admit that I rarely write reviews, but I just absolutely had to say how wonderfully friendly the team are at this hotel. I stayed on business back in July and it was my first hotel stay since Covid. The team made me feel completely at ease and were very informative and clear of what measures had been put in place to maintain the safety of the guests.

I arrived earlier than my check in time and after a long drive I asked the General Manager if I could possibly have my room any earlier as I needed to do some work. He went absolutely above and beyond and not only requested the housekeeping team to get a room for me as quickly as possible, but also gave me the option to work in one of their designated meeting rooms while I waited.

I just want to thank the team for being so accommodating, you are an absolute credit to your company and will definitely be recommending your hotel.

Thank you!
Read more
Date of stay: July 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Otteson, Owner at Holiday Inn Express Ramsgate - Minster, an IHG Hotel
Responded 25 Aug 2020
Dear Becca_evz Thank you from all your friends in Ramsgate.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BigSteve85 wrote a review Aug 2020
Essex, United Kingdom
4.0 of 5 bubbles
As mentioned above the hotel is adjacent to a main road but despite this is surprisingly quiet in the rooms.
Almost without exception all the staff we met were pleasant and seemed to be enjoying their job.
Location is ideal for short break in NE Kent.
Reception are has an ice-machine and rooms have controllable air-conditioning which was ideal when the temps were in the high twenties.
"Hand gel" dispensers strategically placed.
Read more
Date of stay: August 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Otteson, Owner at Holiday Inn Express Ramsgate - Minster, an IHG Hotel
Responded 25 Aug 2020
Dear BigSteve85 We hope we will see you again Best wishes David
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alice B wrote a review Jul 2020
1.0 of 5 bubbles
Stayed at the hotel, lady at the desk on arrival barely knew anything and was quite unhelpful - seemingly her first day back but unsettling to know they haven't given her a proper induction, she had no idea about menu, changes to how breakfast works, when rooms would be ready or how long now. Hotel room had no water the ENTIRE day - so how are guests supposed to wash hands during a global pandemic? Absolutely disgusting service. The no water situation was not told to us upon arrival by the lady at front desk, only told to us once we rung to ask at 11pm. No offer to bring any jugs of water, or any refunds etc considering I clearly have paid for a working hotel.
Basically would not recommend to stay here - lack of induction for staff hints that no adequate training given during a pandemic, no water to wash hands during a pandemic (massive hygeine issue!). Would never stay again.
Read more
Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Otteson, Owner at Holiday Inn Express Ramsgate - Minster, an IHG Hotel
Responded 11 Jul 2020
Dear Alice in thanet Thank you for taking the time to leave feedback. On Friday Southern water had a terrible problem with a burst pipe which caused the surrounding area to be without water for about 8 hours. In ten years in the hotel this is the first time i have encountered this. Initially they estimated a one hour repair but this kept being extended. We endeavoured to warn arriving guests of the problem and help with finding alternative hotels. With guests in residence we made suggestions of alternative hotels and, jugs and bottles of water were taken to rooms. It was an awful and chaotic night which will be remembered by those who worked and stayed for a long time. I thank those guests who showed us such kind understanding and apologise to all who were influenced. Regarding your comments about the person on reception I regard her one of the most professional people i have ever met but would say she was under unbelievable pressure from a crisis that was beyond the control of her or anyone else. It was a terrible problem that is unlikely to happen again. You of course are free to stay where you wish. Yours sincerely David Otteson Gen Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
installer69 wrote a review Oct 2021
Murcia, Spain
2.0 of 5 bubbles
To begin, I have stayed at this very hotel on many occasions previous and have never experienced any of these issues. The only difference on this visit was that I booked the room through hotels dot com. Take from that what you will but as an IHG rewards member, I won’t be staying here again; yes I am still living the disappointment.

We are staying on the lower floor, room 011. Next to the car park. On our first night I was woken by loud talking and banging at 2:30am. It stopped after a while and I managed to get back to sleep,,, until 5am when some inconsiderate goat decided it would be neighbourly to bang doors, bang on their door and ask loudly to be let in. This happened a few times at which point I opened my door and told them to shut the f up.

I’m not sure if these pauper rooms have worse sound insulation or that they just put drunks they’ve allowed to check in at 1:30 am in them. Either way, it lets the brand down and made me feel like leonardo de caprisun in third class on the titanic.

Saturday night was fine as the troublesome guests had moved on. Which brings us to tonight and why I am writing this at half 5 in the morning:

I’ve slept in premier inns next to airports and not heard a thing. This particular room is adjacent to a dual carriageway and you can’t so much hear the traffic as feel it from about 5am. Then comes the hotel’s party trick - the rubbish truck reverses up right outside this room’s window, remains idling with its window rattling diesel engine, then proceeds to empty the rubbish bins with a clatter like a steel drum band... at 5:15 in the bloomin morning. Who would even put someone in such a room?

Then there is the mattress. Is this where the other room’s mattresses go to die when they have reached the end of their lives? The most uncomfortable bed since I slept on a pull out bed at the Holiday inn stansted. Even Travelodge, the real budget brand, use decent mattresses nowadays.

I just can’t help feeling that not booking direct gets you sentenced to the naughty floor.

So all in all I’m glad I chose not to chase points as the member exclusive rate was almost identical to the booking lot’s price except that I got the four nights I needed to get to my free night with them.
Read more
Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Otteson, Owner at Holiday Inn Express Ramsgate - Minster, an IHG Hotel
Responded 25 Oct 2021
Dear installer69 We have just spoken and I can only apologise again that you have been disturbed. My very best wishes David GM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scott W wrote a review Jan 2020
Westgate
5.0 of 5 bubbles
Had a wonderful time there. The hotel was one of the cheapest of the 'usual bunch' (Travelodge, premier inn etc...) but it blew the others away by miles. The room had everything you needed for a comfortable stay. The bed was extremely comfortable. The bathroom was spotless and well beyond expectations. In the room there was all the usual tea making facilities but also a sofa, desk, usb points in the plug sockets.
The staff were excellent and eager to help but in no way pushy. The bar was well priced and the lounge area comfortable and relaxing. Free wifi was a bonus. Breakfast was included and easily as good as other places we have stayed.
I would recommend this hotel to anyone.
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DavidO5387, General Manager at Holiday Inn Express Ramsgate - Minster, an IHG Hotel
Responded 6 Jan 2020
Dear 3ScottW3 It was lovely to have you stay with us I look forward to your next visit Best wishes David
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fire-tower wrote a review Oct 2023
4.0 of 5 bubbles
Booked Holiday Inn Express Ramsgate - Minster for 1 night and arrived after 7pm. The room was ready for us and we were quickly checked in. We left the hotel to grab dinner, but the eateries we went were closing so we bought some ready-to-eat and beverages. The hotel staff were happy to heat up the food for us, and provided plates and cutleries so that we need not eat out of the box. The room was clean and comfortable. Breakfast was nice and food were replenished when running low, and the coffee machine was a definite plus. When we visited, there were sufficient parking especially when we returned to the hotel late at night. Definitely recommended.
Read more
Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Otteson, Owner at Holiday Inn Express Ramsgate - Minster, an IHG Hotel
Responded 24 Oct 2023
Dear fire-tower We all look forward to welcoming you back. Best wishes David Otteson GM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sladeyhoop wrote a review Feb 2021
Worthing, United Kingdom
4.0 of 5 bubbles
Stayed here for work and I was very impressed with the staff and nothing was too much trouble for them.

Situated just off the A299, Ramsgate and Dover are short drives away. Very quiet in the hotel with a co op and Mcdonalds across the road if you need it.

Food had to be eaten in your room but that's fine. If you forget some sundries then the hotel can
help you out.

Lifts or stairs access the 2/3
floors and good wide access into the lobby if disabled.

Clean, tidy and pleasant.

Room is clean and the bed was so comfortable. Asleep within minutes. Tea/coffee making facilities.

Average size room with opening window, double bed, sofa and table. Flat screen tv with freeview channels.

Ironing board and hairdryer for those that need it.

Shower only but good water pressure.

Marked a bit off as the shower gel dispenser had run out and told reception but it wasn't topped up. I had some with me and the plug sinkhole would not seal when having a shave.

Heating could not be altered and in the end it wouldnt turn off .

Minor things but would recommend as a nice pleasant stay.
Read more
Date of stay: February 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Otteson, Owner at Holiday Inn Express Ramsgate - Minster, an IHG Hotel
Responded 24 Mar 2021
Dear Sladeyhoop I look forward to your next visit Best wishes David GM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Malcolm wrote a review Feb 2020
London, United Kingdom
5.0 of 5 bubbles
Good wholesome food friendly staff comfortable room great location good value. The breakfast was particularly good,lots of choice and well cooked. We also enjoyed the fish and chip supper after we had been out to a local event
Read more
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Otteson, Owner at Holiday Inn Express Ramsgate - Minster, an IHG Hotel
Responded 16 Nov 2022
Dear 913 We look forward to your next visit Best wishes David
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amy asked a question Nov 2020
Kent, United Kingdom24 contributions1 helpful vote
Is this hotel within walking distance to ramsgate?
Answer from mel f
London, United Kingdom136 contributions133 helpful votes
Hi definitely need to drive as I don’t think there’s pavements part off the way
Toni C asked a question Oct 2020
Bolton, United Kingdom
When you say dinner his that evening meal
Answer from susand628
Luton, United Kingdom6 contributions1 helpful vote
I only ate breakfast at the hotel
Answer from Steve S
London, United Kingdom154 contributions52 helpful votes
Yes it was a couple weeks ago. But first come first served with the tables. They were under staffed and slow at clearing tables. Get there before 9am and you should be fine.
Olivia M asked a question Jul 2019
3 contributions
Do the windows open?
Answer from Carol
2 contributions
Yes just open enough for the air . We were on a ground floor room as had our dog with us and it was fine
joost wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"No perfect"
Read full review
chartseven wrote a tip Jun 2023
Godalming, United Kingdom175 contributions108 helpful votes
5.0 of 5 bubbles
"some rooms are set up for single people. If you are a couple make that clear on booking"
Read full review
elizabethford wrote a tip Feb 2022
Manchester, United Kingdom71 contributions60 helpful votes
3.0 of 5 bubbles
"ask for a room above the floor level , because the -1 and ground both smell of smoke,"
Read full review
Peter H wrote a tip Nov 2021
Manchester, United Kingdom75 contributions46 helpful votes
5.0 of 5 bubbles
"The back of the hotel has open space to view. The lifts make all floors accessible."
Read full review
nexoy wrote a tip Oct 2020
West Sussex Coast519 contributions142 helpful votes
4.0 of 5 bubbles
"Perhaps not a room with a connecting door. Think they are smaller."
Read full review
Not the right property for you?
There are more places to choose from in the Minster area.
PRICE RANGE
S$135 - S$270 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express, ramsgate - minster hotel ramsgate, holiday inn ramsgate, ramsgate holiday inn express
LOCATION
United KingdomEnglandKentIsle of ThanetRamsgateMinster
NUMBER OF ROOMS
105
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOLIDAY INN EXPRESS RAMSGATE - MINSTER, AN IHG HOTEL: UPDATED 2024 Reviews, Price Comparison and 167 Photos (England) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express Ramsgate - Minster, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Ramsgate - Minster, an IHG Hotel?
Nearby attractions include Hair Of The Dog (0.9 km), Shivering Sands Brewery & Taproom (0.9 km), and Jemima's Locket (0.9 km).
What are some of the property amenities at Holiday Inn Express Ramsgate - Minster, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Holiday Inn Express Ramsgate - Minster, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a walk-in shower.
What food & drink options are available at Holiday Inn Express Ramsgate - Minster, an IHG Hotel?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Holiday Inn Express Ramsgate - Minster, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Ramsgate - Minster, an IHG Hotel?
Conveniently located restaurants include The New Inn, The Minster Meze & Grill, and Smugglers Retreat Table Table.
Is Holiday Inn Express Ramsgate - Minster, an IHG Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Minster.
Are any cleaning services offered at Holiday Inn Express Ramsgate - Minster, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Ramsgate - Minster, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Ramsgate - Minster, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Ramsgate - Minster, an IHG Hotel?
The staff speaks multiple languages, including English, French, Russian, and Romanian.
All Minster HotelsMinster Hotel DealsHotels near Holiday Inn Express Ramsgate - Minster, an IHG Hotel
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire