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Chilston Park Hotel

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Chilston Park Hotel
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866 Reviews from our TripAdvisor Community

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Showing 849: English reviews
UK
Reviewed 2 days ago NEW

This was our twelfth visit to Chilston Park over the years and in our opinion its a very special hotel in the Handpicked Hotels Portfolio. We were celebrating my husbands birthday and we were warmly greeted on arrival by Suzanne who informed us of a room upgrade and wishing him a happy birthday. We have written so many reviews about...

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Thank cliffb
West Sussex
Reviewed 3 days ago NEW

This really is a treasure! The setting and the grounds are attractive, bedrooms are very comfortable and a good size and the lounges, bars and restaurant are lovely. As always, the "make or break" for any hotel is the people who work there...everyone here gets a gold star - helpful, friendly and efficient. A special mention for Guy on reception...

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Thank JandJWestSussex
Management response:

Dear JandJWestSussex, Thank you for your recent complimentary review on TripAdvisor. I was delighted to hear that you enjoyed your stay with us and were so well looked after. Our Team members enjoy looking after our valued guests and it is always so fantastic to be able to pass on lovely feedback such as yours. We look forward to welcoming...

Maidstone
Reviewed 4 days ago NEWvia mobile

Visited with my family for an afternoon tea to celebrate my mums 80th birthday. The staff were all lovely and really helpful. The afternoon tea itself was plenty and we took some of the cakes home in a box which they were happy to provide. There was lots of choice in teas and several food selections of which we chose...

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Thank Fiona A
Management response:

Dear Fiona A, Thank you for your recent Trip Advisor review. I was delighted to read that you had such a lovely afternoon tea with us to celebrate your mums 80th birthday! Congratulations! We pride ourselves on attentive service and I am glad that you found you were well looked after. We look forward to welcoming you back, On behalf...

Sittingbourne, United Kingdom
Reviewed 1 week ago NEW

We stayed on the Travel Zoo deal and initial impressions were very good, but the roads to the hotel are very dark and the signposts are not very clear. The receptionist was polite and directed us to our room which was in the stables annex next to the hotel. The room was a good size with a four poster bed...

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Thank solo279
Management response:

Dear solo279, Thank you for your recent review on Tripadvisor. I would like to apologise for the cleanliness issues you experienced and also the issue with your door being left slightly ajar. This is not something we have encountered previously and I am working together with my Operations Manager to ensure that the Team members responsible are alerted to the...

Essex, United Kingdom
Reviewed 1 week ago

First impressions very good special mention to Dawn on reception who was lovely and showed us to our room and helped us with further issues very helpful and polite. Unfortunatly despite getting upgraded to a feature room which was lovely the toilet seat came straight off and we were shown further rooms as they felt it was better for us...

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Thank v-essex
Management response:

Dear v-essex, Thank you for taking the time to post your review of your recent stay with us. I am so sorry that you experienced some issues with your room, but found the final choice offered you a good nights sleep. I am reviewing the rooms with my Maintenance manager to ensure that the heating is timed to come on...

Ditton, Kent
Reviewed 1 week ago

Went here as part of a work's Christmas Party group, a lovely country house hotel with all rooms different. Shown to our room by the receptionist which was a nice touch. Food both the mass catering and the breakfast were both a good standard and drink prices reasonable

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Thank ColinandSarah
Management response:

Dear ColinandSarah, Thank you for your complimentary review on Tripadvisor. I was delighted to read your feedback about your party night stay with us in December. Fantastic that you enjoyed the event and the food and service. Thank you and we look forward to welcoming you again in the future, On behalf of the Team at Chilston Park Hotel, Kind...

Bristol, United Kingdom
Reviewed 1 week ago

Spent 24 hours here starting with a small family party for a pre-Christmas lunch. Needed to sort out our own seating positions in the bar to sit down only 5 people. No assistance offered. Shown where the bar was, buy nobody in attendance. Service slow, but a decent value-for-money set lunch. Needed to chase up a few things at the...

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Thank Mark8484
Management response:

Dear Mark8484, Thank you for your recent review of your pre-Christmas lunch and stay with us. I was sorry to hear that your experience was not up to our usual high standards and I have asked my Managers to check on how that happened as being as busy as we were should not have had an impact on your group....

Reviewed 1 week ago

My Wife and I had a one night stay, a New Year treat for ourselves. Lovely grounds, plenty of parking. Very big, clean hotel. We were upgraded when we arrived, nice unexpected touch. We arrived in time for lunch, we had meat/vegetable platters which were very filling. In the evening we had a three course dinner, which was well cooked...

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Thank Peter P
Management response:

Dear Peter P Thank you for your complimentary review on Trip Advisor. I was delighted to read that you enjoyed your one night stay with us and the complimentary upgrade. Great to hear that you were able to enjoy three meal times in our 2 Rosette Culpepers Restaurant and had a great sleep! As a Team, our guest satisfaction is...

Bromley Kent
Reviewed 1 week ago

We held my husband's 50th Birthday celebrations here. A Murder Mystery Dinner was organised in the Library for 10 of us and then all our guests stayed over. I planned the event with Jane and every detail we had discussed was carried out to perfection. The rooms were beautiful (our guests were most impressed). The food was amazing and the...

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Thank Brenda D
Management response:

Dear Brenda D, Thank you for your fantastic feedback and I am delighted that you enjoyed your husbands birthday weekend so much! I have passed on your praise to Jane, Daren and Sam. It is great to receive such complimentary feedback. I am glad you loved the wellies that we provide for our guests use, its a lovely way to...

Norfolk, United Kingdom
Reviewed 2 weeks ago

Stayed at this gorgeous hotel as guests of a wedding. The venue is breathtaking, steeped in history and so well maintained. The service is excellent generally with a very pleasant team who do,everything possible to make your stay enjoyable. The food was excellent, really very good. Our room was in the very old loft area of the house, so beautifully...

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Helpful?
Thank Stephanie B
Management response:

Dear Stephanie B, Many thanks for your fantastic review of your recent stay with us. I was delighted to read that we were able to provide you with a beautiful time here. We are very fortunate to be able to offer such a range and variety of rooms and we would be delighted to have the opportunity to welcome you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Grade 1 listed Chilston Park offers one of the most exclusive hotels in Kent. Set back from tree-lined lanes, the manor house at Chilston Park Hotel in Kent is set in 22 acres of parkland and features a two AA rosette restaurant. One of the most best loved hotels in Kent, over the years Chilston Park has been a home to eminent politicians, writers, Lords and Viscounts. Today it is a classic British country house hotel with plenty of style and charm and one of the most perfect wedding or leisure destinations in Kent. But perhaps the most remarkable aspect of this 4 AA red star hotels in Kent are the antiques and history that surround it. The hotel has many interesting artefacts that date as far back as the 17th century manor house. ... more   less 

Additional Information about Chilston Park Hotel

Address: | Sandway, Lenham ME17 2BE, England
Region: United Kingdom > England > Kent > Lenham
Price Range: $148 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chilston Park Hotel 4*
Number of rooms: 53
Reservation Options:
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Also Known As:
Chilston Park Maidstone
Hotel Chilston Park
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Questions & Answers

Here's what travellers have asked, with answers from Chilston Park Hotel staff and other travellers.
5 questions
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Ashford, United Kingdom
over a year ago

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Questions? Get answers from Chilston Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are fantastic at Chilston”
 of 5 bubbles cliffb, 16 Jan 2017 | Read review
“Evelyn and Bibleteque very good.”
 of 5 bubbles v-essex, 10 Jan 2017 | Read review
“mews executive fantastic”
 of 5 bubbles lolly422, 2 Dec 2016 | Read review
“Carousel Room. Any with lake view.”
 of 5 bubbles DavidNormanS, 16 Nov 2016 | Read review
“Just ask for Views/Upgrade or quietness it's so not a problem”
 of 5 bubbles Z7680ORlisag, 16 Nov 2016 | Read review
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