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The Cheltenham Park Hotel

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The Cheltenham Park Hotel
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1,583 Reviews from our TripAdvisor Community

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Showing 1,567: English reviews
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Cheltenham, United Kingdom
Reviewed yesterday NEW

I took my mum and two children for the mother's day carvery at £20 per head. The setting is lovely and the restaurant very nice, but oh the food! It is hard to say anything positive! The starter selection was abysmal - the prawns the cheapest, tiniest, palid little things - literally inedible, duck pate that tasted of nothing but...

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Thank Shelley789
Reviewed 2 days ago NEW

My boyfriend and I stayed at this hotel for a few days, had a deal which included dinner on one night and breakfast both mornings and it couldn't have been better! They checked us in smoothly and the receptionists were so lovely! Then at dinner they had set out a table with a birthday card and the food was delicious...

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1Thank India R
hk
Reviewed 2 days ago NEWvia mobile

The beautiful hotel is facing a small lake and a golf court. Cheerful staff is always helpful to show you around. Breakfast is nice with different choice of food and dinner is acceptable. The double room is a bit tight of space and there has 3 storeys that you might have to take the luggage to the top floor by...

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Thank khlee1708
London, United Kingdom
Reviewed 2 days ago NEW

We stayed at this hotel on Saturday night. The recent refurbishment work had been completed and it was a beautiful and tranquil setting. I think that the poorer reviews were entered before the extensive refurbishment was carried out/finished. The staff were all very helpful and professional. We paid extra for a premium room and it was worth it as the...

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1Thank London230
Reviewed 2 days ago NEWvia mobile

I can rate the customer service as first class. Nothing is too much trouble for anybody. We asked to change rooms as there was a terrible humming noise at night and it was sorted straightaway. The rooms are clean, tidy and the beds very comfortable. Breakfast is wonderful with a wide range of choices. The reason I haven't given it...

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1Thank Gareth B
Reviewed 3 days ago NEWvia mobile

Check in was smooth with directions to our room and request for a card pre authorisation. Our room was a long walk from reception - 346 - over looking the car park which was a bit of a disappointment. The room was a good size and could be interlinked to 344 . The bed was huge - two singles put...

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Thank Helen H
Houston, Texas
Reviewed 3 days ago NEW

My husband had stayed at this hotel before for a business trip, and remembered that it offered a great breakfast and the room rates were reasonable. As we were staying for 6 nights to visit family, we needed a hotel that wouldn't break the bank. The breakfast was great, but the housekeeping staff needs a lot of training. They kept...

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Thank Marian W
Syed-CPH, General Manager at The Cheltenham Park Hotel, responded to this review

Dear Marian W, Thank you for leaving us a review of your trip. I am glad to hear that you enjoyed the breakfast offerings and found the prices to be reasonable. I will pass your comments on to the heads of the respective departments (housekeeping and maintenance) for them to investigate the issues you raised. I hope that overall you...

London, United Kingdom
Reviewed 1 week ago NEWvia mobile

I stay in the Park quite frequently and since the upgrade it's really a very nice hotel. The staff are always helpful and even when the place is full - there are sometimes large groups staying on trips - it never feels cramped. If you get an odd number low 400 room you get a nice view out of your...

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1Thank marcusholford
Syed-CPH, General Manager at The Cheltenham Park Hotel, responded to this review

Dear marcusholford, Thanks for taking the time to leave us a review. I was so pleased to read your comments about the team and your experiences with the hotel so far. If you visit us regularly, in April it might be worth considering becoming a Hilton Honors member, which is a programme designed to reward loyal guests, such as yourself,...

London, United Kingdom
Reviewed 1 week ago NEWvia mobile

The Cheltenham Park is an old building with some more modern parts attached. And it's in rather poor condition throughout. Standard rooms are on the small side and not very comfortable. The car park is dark, and crowded with visitors to the leisure centre. There are no lifts and people struggle with the steep and narrow stairs with fire doors...

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Thank Porpentine
Syed-CPH, General Manager at The Cheltenham Park Hotel, responded to this review

Dear Porpentine, Thanks for your review. I notice that you stayed in November last year, I hope you will be pleased to know that we have since undergone a £5 million refurbishment and have upgraded and modernised all the bedrooms and public areas of the hotel. We hope that you will consider visiting again to see the improvements that have...

uk
Reviewed 1 week ago

Stayed for 2 nights in March as part of a Secret Escapes package that included Accommodation and breakfast and 3 course dinner. The room overlooking the golf course was a good size but the bathroom was on the small size but did include a number of toiletries. Did use the spa-not big but included a pool and all the usual...

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2Thank MICKMAT22
Syed-CPH, General Manager at The Cheltenham Park Hotel, responded to this review

Dear MICKMAT22, Thank you for your lovely review. I am so pleased that you enjoyed the food and that you found the staff to be friendly and efficient. I am over the moon that you mentioned me personally, it has been a very busy time for us during our conversion to DoubleTree by Hilton and the team have been trying...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A lovely four-star Georgian manor house, Cheltenham Park Hotel has 148 bedrooms, including 70 premium rooms, and parking for 170 cars. Set in spacious landscaped grounds, complete with lake, overlooking Lilleybrook Golf Course, it’s just two miles from the centre of Cheltenham, with its historic promenade and impressive Regency architecture. On the edge of the beautiful Cotswolds, it’s an ideal base for walking and Cheltenham Racecourse and the National Arboretum at Westonbirt are also close by. Relax in the Health & Leisure Club’s pool, sauna and steam room before dining on lovingly-prepared local ingredients in the 2 AA Rosette Lakeside Restaurant. ... more   less 

Additional Information about The Cheltenham Park Hotel

Address: Cirencester Road, Charlton Kings, Cheltenham GL53 8EA, England
Region: United Kingdom > England > Cotswolds > Cheltenham > Charlton Kings
Price Range: $107 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Cheltenham Park Hotel 4*
Number of rooms: 148
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Also Known As:
Barcelo Charlton Kings
Cheltenham Park Hotel
Charlton Kings Barcelo
The Cheltenham Park Hotel Charlton Kings
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Questions & Answers

Here's what travellers have asked, with answers from The Cheltenham Park Hotel staff and other travellers.
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Questions? Get answers from The Cheltenham Park Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would go for the premium just because the views are so lovely!”
 of 5 bubbles 111indiar, 27 Mar 2017 | Read review
“All rooms seem quiet.”
 of 5 bubbles BMWHereford, 5 Mar 2017 | Read review
“Ask for golf course facing...best view”
 of 5 bubbles jamiewK8886EX, 5 Mar 2017 | Read review
“Try a different hotel!”
 of 5 bubbles ScottM47, 2 Mar 2017 | Read review
“Could not say as we were not staying”
 of 5 bubbles PattiAnn44, 28 Feb 2017 | Read review
5 of 5