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The Spa Hotel at Ribby Hall Village

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1,101 Reviews from our TripAdvisor Community

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There are newer reviews for The Spa Hotel at Ribby Hall Village
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Showing 1,100: English reviews
Reviewed 22 December 2015 via mobile

We booked this instead of a Christmas night out. We stayed in two suites as there were 7 of us.The £239 package included 2 treatments, full breakfast, £25 towards our evening meal on each night,room and full use of the spa facilities.The treatments were fantastic,thanks to Lisa and the rest of the ladies for looking after our de-stress massages. The...

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Helpful?
1Thank ward73
RibbyHallVillage, General Manager at The Spa Hotel at Ribby Hall Village, responded to this review

Wishing you a very merry Christmas, and thank you for your lovely comments about your recent experience here at The SPA Hotel. We’re thrilled to read and share your review with the team, especially with Lisa and Jake. We sincerely hope we are lucky enough to welcome you back again in the near future. Thank you again for your review...

Preston, United Kingdom
Reviewed 21 December 2015

Just returned from a fabulous day at the spa which included treatments and lunch. Could not fault anything apart from the fact that there were quite a few people on their mobile phones throughout the Aqua thermal journey, we went into the 'relaxing' room to find the 4 women in there all on mobiles then in one of the saunas...

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1Thank Chris P
RibbyHallVillage, Manager at The Spa Hotel at Ribby Hall Village, responded to this review

Wishing you a very merry Christmas and thank you for your feedback. Our policy and spa etiquette clearly states that mobile phones and cameras within the spa facilities are forbidden and so we apologise that this wasn't the case during your recent visit. We're grateful too that this won't deter you from returning in the future. Please be assured that...

Preston, Lancashire
Reviewed 16 December 2015

Lovely relaxing day at Ribby Hall. Massage, Water experience then lovely afternoon tea.. Just what was needed, you weren't rushed, everywhere very clean and the staff were lovely, would definitely recommend

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Thank KirstyAR
RibbyHallVillage, General Manager at The Spa Hotel at Ribby Hall Village, responded to this review

Thank you for your review. I'm so pleased to hear that you enjoyed spending a relaxing day with us! Thank you too for the recommendation. Jane Tregonning, The Spa Manager

Bristol, United Kingdom
Reviewed 12 December 2015

I would describe this complex as being more in Kirkham rather than Wrea Green though it's on the main road between the two places. The hotel is part of a huge 'village' of bungalows, sports facilities, restaurants etc and looks impressive, situated as it is just behind a small lake. Inside it's also very plush. Check-in and check-out were speedy...

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Thank cltc43
RibbyHallVillage, General Manager at The Spa Hotel at Ribby Hall Village, responded to this review

Thank you for choosing to stay with us, and for posting your detailed review. Your feedback is invaluable and allows us to monitor the service we offer to our guests. I have already spoken with The Orangery team to ensure we remain attentive at all times and for my management team to ensure that the younger members of the team...

Dumfries, United Kingdom
Reviewed 4 December 2015

This is a lovely hotel and setting but didn't realize when i booked that the pool was not in the actual hotel and that you had to rely on staff taking you there and back which they were brilliant at doing, all the staff were lovely, we chose to eat at the restaurant in the village it was also very...

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Thank Moira M
RibbyHallVillage, Manager at The Spa Hotel at Ribby Hall Village, responded to this review

Thank you for your lovely feedback regarding the team. We’re sorry to hear that you were a bit disappointed with your recent stay. To avoid disappointment we do encourage guests to pre-book their spa experiences however subject to availability we can also add the ATJ / spa facilities to your package during your stay. If you would like to discuss...

Rhyl, United Kingdom
Reviewed 2 December 2015

Arriving on a wet and gloomy November afternoon we were greeted by Sophie a very pleasant and friendly receptionist who explained where our room was and all that was available to us during our stay. Our room was very pleasant and comfortable & bathroom,very clean. Our dinner booking was for 7:30 in the Orangery and after reading the good reviews...

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Thank fiveofninewales
Burnley, United Kingdom
Reviewed 30 November 2015

We have been staying at Ribby Hall regularly for 4 years. This is the first time we have come away disappointed. Some things have changed for the better, but others for the worse. There are a lot of new staff now. We decided to treat ourselves and upgraded to a suite & were delighted when we saw how spacious it...

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1Thank JulieManchester777
RibbyHallVillage, Manager at The Spa Hotel at Ribby Hall Village, responded to this review

Thank you for your honest feedback. As our business has grown, so too has our team and we do continue to invest in both our offering and staff training. We are really sorry that given your recent experience certain things didn’t live up to your previous experiences / expectations for which we are equally disappointed. Feedback, especially from our returning...

england
Reviewed 30 November 2015 via mobile

We stayed here for my anniversary and I'm already looking for any excuse to return. I had a wonderful time and the spa is the best I've visited! We did have an issue with the afternoon tea as we were kept waiting nearly 50 minutes despite being the only 2 people in the restaurant? I think there was a misunderstanding...

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Thank maxineperry
RibbyHallVillage, Manager at The Spa Hotel at Ribby Hall Village, responded to this review

Thank you for posting your review. It’s wonderful to know that you and your friends had a fabulous and relaxing experience. We too would love to welcome you back in the near future. Thank you again for your feedback. Andrew Scott & Jane Tregonning

Lancashire
Reviewed 26 November 2015

I've just returned from an overnight spa break with two friends. We had a 2 bedroomed suite with a lovely lounge area which was spotlessly clean, lots of Elemis products, 2 t vs and a lovely view. The spa facilities were excellent and there weren't many people around, it was very relaxing and the spa areas were also spotless. We...

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Thank redminiLancashire
Reviewed 19 November 2015

from the staff to the service to the facilities to the price - waste of money. DO NOT GO HERE !!!!! Food - Disgusting Price - Ridiculous Staff - Stuck up Service - Thick Facilities - poor My partner and i are very very disappointed and we have an on going dispute as they are to tight to give refunds...

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8Thank Sarah W
RibbyHallVillage, Manager at The Spa Hotel at Ribby Hall Village, responded to this review

Once again we are so very sorry to hear of your disappointment as it would never be our intention to mislead any of our guests. We appreciate all customer feedback and thoroughly investigate any comments or suggestions. If for whatever reason we don’t get things 100% right for our guests, I am confident that the management team always endeavor to...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Luxury and award-winning 39 bedroom Spa Hotel at the 5 star Ribby Hall Village. Set in the heart of the beautiful Fylde and Lancashire countryside and only 25 minute's drive from the Lake District. Rated high 4 star from the AA. The Brasserie at The SPA Hotel has two rosettes. The Orangery opened in 2015. Bed and breakfast, spa breaks or room only rates available. A Unique aqua thermal journey / spa facilities are available, as well as a choice of more than 100 treatments for both men and women to enjoy. ... more   less 

Additional Information about The Spa Hotel at Ribby Hall Village

Address: Ribby Road | nr Blackpool, Wrea Green PR4 2PR, England
Region: United Kingdom > England > Lancashire > Wrea Green
Price Range: $192 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Spa Hotel at Ribby Hall Village 4*
Number of rooms: 42
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Questions & Answers

Here's what travellers have asked, with answers from The Spa Hotel at Ribby Hall Village staff and other travellers.
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Questions? Get answers from The Spa Hotel at Ribby Hall Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with no neighbours.”
 of 5 bubbles 964arthurs, 4 Dec 2016 | Read review
“If you require access to the spa .. say so .”
 of 5 bubbles patty444, 6 Nov 2016 | Read review
“only have experience of the ground floor rooms but have no complaints”
 of 5 bubbles cityfan4ever, 30 Oct 2016 | Read review
“The balcony suite was wonderful!”
  • Balcony
 of 5 bubbles excitedbutbroke, 25 Sep 2016 | Read review
“All rooms are fantastic all quiet”
 of 5 bubbles Donalli2016, 18 Sep 2016 | Read review
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