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Stayed here for 2 nights while visiting family and found this hotel to be in a good location for us. We are a family of 4 and the room was adequate for our needs and beds extremely comfortable. Disappointed our room was not cleaned or...More
Response from Marc W, Hotel Managing Director at Holiday Inn Express Liverpool HoylakeResponded 12 September 2016
Thanks for leaving feedback on our hotel.
I am sorry you are disappointed that your towels were not changed on a daily basis, I have checked with our house keeping team and they have made a note to say you had hung your towels...More
We paid over £1000 for a two course buffet and one drink for 70 guests at funeral of our parents. Service was non- existent. They totally failed to serve the second course, took payment from our debit card without us seeing the bill. The bill...More
1 Thank ph84c
Response from Marc W, Hotel Managing Director at Holiday Inn Express Liverpool HoylakeResponded 14 September 2016
Thank you for taking the time to review our hotel.
I apologise if our service didn't meet your requirements.
As discussed when we met, we provided additional food for your guests as far more than 70 guests came in to your parents funeral. Also as...More
We booked two rooms at the Holiday Inn at Hoylake to attend a wedding. I was expecting a fairly rough and ready experience as per other Holiday Inn experiences but was pleasantly surprised. Opened less than 5 years ago, it still feels new and fresh....More
Thank Jackie H
Response from Marc W, Hotel Managing Director at Holiday Inn Express Liverpool HoylakeResponded 9 September 2016
Thank you for reviewing our hotel, I am really happy that you enjoyed your stay with us.
We try hard to ensure that all guests have a great experience in our hotel.
I hope you had a great time at the wedding and...More
We stayed at this hotel for two nights over the weekend of my sister's wedding (held elsewhere). On both nights there were large, noisy parties in the hotel. Parts of the party were in the reception/lounge area on the Friday night and this made entry...More
Thank Kirstin B
Response from Marc W, Hotel Managing Director at Holiday Inn Express Liverpool HoylakeResponded 6 September 2016
Thank you for taking the time to write a review on our hotel.
Firstly, can you pass on my congratulations to your sister on getting married and I wish them all the best for the future.
I apologise that you and your husband didn't have...More
I stayed here with my boyfriend for his cousins wedding recently. The room was clean and tidy with ample space; however there was no air conditioning on what was a hot day. The breakfast was ok, although it was disappointing that there was no bacon....More
Response from Marc W, General Manager at Holiday Inn Express Liverpool HoylakeResponded 3 September 2016
Thank you for taking the time to review our hotel, I am really happy you enjoyed your stay with us. Our breakfasts are standardised across all Holiday Inn Express hotels and unfortunately this doesn't include bacon. We are currently looking in to air conditioning for...More
US$68 - US$155 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Rooms are OK but very typical modern commercial hotel... rather impersonal but good location and car park.
I complained about queue at check in and rather moderate breakfast. I said not very express !!!
Response from Mooseychops | Reviewed this property |
Our stay was great, staff really helpful as we arrived too late for anything. They pointed us in a the takeaway direction. Breakfast was until 10am on Sunday which was a reasonable hour. It was a buffet breakfast and overall... More
Our stay was great, staff really helpful as we arrived too late for anything. They pointed us in a the takeaway direction. Breakfast was until 10am on Sunday which was a reasonable hour. It was a buffet breakfast and overall was brilliant value for money. If I needed to stay in the area this would be my first choice.