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Mercure Chester North Woodhey House Hotel

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Mercure Chester North Woodhey House Hotel
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826 Reviews from our TripAdvisor Community

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Showing 812: English reviews
Kettering, United Kingdom
Reviewed 6 days ago NEW

This hotel is just a short drive from Cheshire Oaks shopping outlet, which is great and why we have chose to use it on a couple of occasions. We were informed back in September that the hotel was to under go a revamp as it is quite tired now, we went last week and this hasn't happened yet. Staff are...

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Helpful?
Thank SirDenton
Lancaster, United Kingdom
Reviewed 1 week ago

We often choose Mercure hotels on the basis of their, usually excellent, restaurants. But this time it was not up to their usual standard. On the first night, the main course appeared only after a long delay (35mins) once the starter had been cleared - with no comment or explanation. The meal appeared to have been prepared and plated by...

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Thank David O
Tamworth, United Kingdom
Reviewed 2 weeks ago

Booked a superior room on a good deal. On arrival was allocated a room with a flight of steps t access, very small and overlooking kitchen fans, kin addition no heating in bathroom and radiator was fixed to wall right by the bed, quite dangerous if you got out in the night . On looking at the " standard" rooms...

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Thank kni75971
Reviewed 2 weeks ago

the second time we have been here and the service. food and accommodation up to the previous standard, we were not disappointed. We were on the all inclusive deal which was good value for two nights. Handy for Cheshire oaks and Chester and Liverpool are close by 15 £ in a taxi didn t use the car as cheap enough...

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Thank Helen H
Ashford, United Kingdom
Reviewed 3 weeks ago

Stayed here for work on two separate occasions. Before our arrival I phoned ahead to say that myself and 4 other staff members would be checking in but not until 11pm - told we would have no problem and night staff would be made aware. Upon arriving at above time, no staff members were visible, taking us 30 minutes of...

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Thank TheTrendyOrange
Little Sutton, United Kingdom
Reviewed 5 weeks ago

Third time I've been to the NYE gala dinner & not very impressed this time. The toilets were freezing and had a single hand towel by the sinks obviously because the hand driers were so poor. The disco played really old records and the guy was obviously not put off when he kept clearing the dance floor. We asked for...

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Thank Wendy P
Reviewed 17 January 2017 via mobile

Cheap hotel, so you don't expect too much but basic amenities are not met. Hotel smells 'old', rooms are dated and the bed is probably older than we were. Shower did not heat up and the pipe leading to the shower head had clearly had a leak and had been siliconed (no qualified plumber would do this). This meant water...

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Thank Sophie J
Liverpool, United Kingdom
Reviewed 4 January 2017

Another great celebration at the Mercure. Staff were fantastic, and although the meal was not as good as last year's selection, it was well cooked, and delivered piping hot. Only found out on check out that the hotel is dog friendly and provides rooms for dog lovers at an extra £10 per night. My little Westie, Lottie will definitely be...

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Helpful?
Thank noreen k
gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Many thanks for your kind words, we look forward to meeting Lottie next year !

Pontefract, United Kingdom
Reviewed 4 January 2017

We booked our room by phone for a 2night stay,with a very helpful lady (Hanna) who told us to ring the day before we arrive for a free upgrade , we arrived at 1pm and was greeted with friendly staff, we had no hassel, our room was lovely , we had lunch , dinner , and breakfast, the food was...

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Helpful?
Thank irene w
gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Many thanks for your kind words about the team it is much appreciated we look forward to seeing you again next time

Newcastle upon Tyne, United Kingdom
Reviewed 27 December 2016

We have stayed here before and found it a good location for visiting family, Chester and also the retail outlet Cheshire Oaks. Original room was very noisy but we were given an alternative room without hesitation. Staff were very helpful and there was a good choice at breakfast.

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Thank lizziedripping520
gm-woodhey, General Manager at Mercure Chester North Woodhey House Hotel, responded to this review

Thank you very much for your kind words please accept my apologies for the noise in your first room

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Mercure Chester North Woodhey House Hotel is situated in quiet rural surroundings, yet is only minutes from Junction 5 of the M53 and the major motorway network. Located halfway between Chester and Liverpool (with North Wales a couple of miles down the road), the Mercure Chester North Woodhey House Hotel is an ideal base for both business and leisure. All standard rooms have en-suite bath and shower, Freeview Channels, Internet access, Hairdryer, Trouser Press and complimentary tea and coffee making facilities. ... more   less 

Additional Information about Mercure Chester North Woodhey House Hotel

Address: Berwick Road West, Little Sutton, Ellesmere Port CH66 4PS, England
Region: United Kingdom > England > Cheshire > Ellesmere Port > Little Sutton
Price Range: $97 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Chester North Woodhey House Hotel 3*
Number of rooms: 75
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Also Known As:
Woodhey Hotel Chester
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Chester North Woodhey House Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We only went for a group Christmas meal”
 of 5 bubbles MarcelaB784, 17 Dec 2016 | Read review
“Stay more than one night.”
 of 5 bubbles 884alana, 4 Dec 2016 | Read review
“Try to get a room at back, ones at teh front you can hear the road. But it is not busy late at night”
 of 5 bubbles , 6 Oct 2016 | Read review
“Avoid room 239 at all costs.”
 of 5 bubbles peterwQ3793FL, 13 Sep 2016 | Read review
“Executive Room was spacious and clean”
 of 5 bubbles CraftyCol_7, 24 Aug 2016 | Read review
5 of 5