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Hellaby Hall Hotel

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Hellaby Hall Hotel
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749 Reviews from our TripAdvisor Community

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Showing 744: English reviews
Reviewed 20 November 2015 via mobile

I have not stayed at the hotel for a couple of years now but it still has the same tired feel. It really could do with a fresh lick of paint. The room I had was OK spacious and clean. The bathroom was a decent size but the water was luck warm at night when I had a shower and...

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Helpful?
Thank Herbie B
GuestRelationsHHH, Guest Relations Manager at Hellaby Hall Hotel, responded to this review

Thank you for leaving your review following your recent stay with us. As with all our reviews we have noted the points you have raised . We are delighted you had time to use the leisure facilities during your visit and found them to be well equipped. We look forward to welcoming you back to Hellaby again in the future.

Wolverhampton, United Kingdom
Reviewed 17 November 2015

The hotel is situated in what appears to be a old manor House. The hotel had a nice restaurant and all the staff we seen we very charming and professional. My favourite part of the stay was the use of the gym and pool. Very well equipped compared to a lot of hotel gyms. Only bad point was the rooms...

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Helpful?
Thank Kevin C
GuestRelationsHHH, Guest Relations Manager at Hellaby Hall Hotel, responded to this review

Thank you for your review and wonderful comments. I am glad you enjoyed your stay with us and I do hope you will return again in the future.

Reviewed 16 November 2015 via mobile

Would have been better staying at a premier Inn! On arrival the first problem occurred was that our dinner reservations that were made over the phone when booking were never made, luckily the hotel wasn't too busy so they just booked us in then. The lady was really polite. The room was standard, even though we had paid for an...

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Helpful?
Thank Vicky O
GuestRelationsHHH, Guest Relations Manager at Hellaby Hall Hotel, responded to this review

I am terribly sorry to hear about your experience and would like to discuss this in further detail with you. If you could please email me at gm@hellabyhallhotel.co.uk so I can respond directly to you. I look forward to hearing from you shortly.

Kingston-upon-Hull, United Kingdom
Reviewed 16 November 2015

I bought my wife a Wowcher for afternoon tea and two spa treatments. I thought it would be worth making a weekend of so I called the hotel to ask about rooms. I was told they had an Autumn offer on and we'd be upgraded to an executive room, two course evening meal and breakfast for us both for £125....

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Helpful?
Thank Tom S
GuestRelationsHHH, Guest Relations Manager at Hellaby Hall Hotel, responded to this review

Thank you for your review and wonderful comments about your recent stay with us. We look forward to welcoming you back to Hellaby Hall soon!!

Norwich, United Kingdom
Reviewed 14 November 2015 via mobile

I booked an executive room on the hotels website the day before travelling. On arriving at the hotel I found that I had accidentally booked the previous day. I think the website must have reset the date as it dropped out when I went to pay. My error for rushing. I accepted my mistake and asked to pay another £95.00...

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Helpful?
2Thank Jolly55
GuestRelationsHHH, Guest Relations Manager at Hellaby Hall Hotel, responded to this review

Thank you for taking the time to leave your review. I am sorry there were no executive rooms available for you on this night I understand we offered you the best available rate for the suite and I am sorry this was not suitable for you. There is a comment on our website which does state not to use the...

Reviewed 4 November 2015 via mobile

We came back to hellaby because we thought we would give them another try after our last visit in June. We thought they might have taken notice of our comments. We asked for an executive room, and surprise, surprise we were given the same room we had last time. Which was good in a way as it gave us a...

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1Thank wendywillcox
GuestRelationsHHH, Guest Relations Manager at Hellaby Hall Hotel, responded to this review

I am terribly sorry to hear about your experience and would like to discuss this in further detail with you. If you can please email me at gm@hellabyhallhotel.co.uk so I can respond directly to you. I look forward to hearing from you shortly.

Reviewed 29 October 2015 via mobile

First impressions of the hotel were lovely. The outside of the hotel looks the part. Check in was quick and easy but noticed no offered extras e.g. Fresh milk or ice, newspaper etc. Room was nice however view of the back of hotel was unexpected. Breakfast the next morning was nice, it was a buffet style and things were cooked...

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Helpful?
Thank Katiex9
GuestRelationsHHH, Guest Relations Manager at Hellaby Hall Hotel, responded to this review

Thank you for your review. It was fantastic to read that you had an enjoyable stay. We look forward to welcoming you back to Hellaby Hall in the future. As with all our reviews I will be sure to share your constructive comments with the team.

Sheffield, United Kingdom
Reviewed 29 October 2015

Overall we had a nice day. The leisure facilities were good however there were a few things that I feel could have improved our experience. The spa pool was a little on the cold side and the steam room is also an issue. The steam outlet is under a seat in the corner. One woman also on a spa day...

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Helpful?
Thank Westonward
GuestRelationsHHH, Guest Relations Manager at Hellaby Hall Hotel, responded to this review

Thank you for your comments regarding your recent Spa day here at Hellaby Hall. We are delighted you had a nice day , I have shared your comments with the team and I would like to thank you for bringing this to our attention.

Torquay, United Kingdom
Reviewed 28 October 2015 via mobile

Please be aware that the bookings dot com photograph of a beautiful 18 th century building are misleading. This is mainly a new build hotel that confirms to the usual amorphous motel type buildings. It is badly maintained and if minimal quality. Just right if you like this kind of thing but if you are looking for an old world...

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3Thank Robert L
GuestRelationsHHH, Guest Relations Manager at Hellaby Hall Hotel, responded to this review

Thank you for your review. We are sorry to hear that your Hellaby Hall experience did not meet your expectations, we believe our hotel has a mix of old and new to suit business and leisure guests. Whilst the front page of Booking.com does show the old house the booking page has a number of photos showing all other parts...

Leeds, United Kingdom
Reviewed 26 October 2015 via mobile

My boyfriend and I stayed at Hellaby Hall last weekend as a treat which I booked for his 30th birthday. We were not disappointed! We had a lovely large room which was very clean and comfortable. On our first night we had a delicious meal in the restaurant, highly recommend the duck! Breakfast both mornings was hot and tasty -...

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Helpful?
Thank LaurenArmso
GuestRelationsHHH, Guest Relations Manager at Hellaby Hall Hotel, responded to this review

Thank you for your review and wonderful comments about the hotel and Pam. We are delighted you enjoyed your recent stay with us , I will be sure to share your comments with the team. I very much hope that we can welcome you back to the hotel in the near future.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Hellaby Hall Hotel

Address: Old Hellaby Lane, Hellaby, Rotherham S66 8SN, England
Region: United Kingdom > England > Yorkshire > South Yorkshire > Rotherham > Hellaby
Price Range: $101 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hellaby Hall Hotel 4*
Number of rooms: 90
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Also Known As:
Hellaby Hall Rotherham
Hotel Hellaby Hall
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Questions & Answers

Here's what travellers have asked, with answers from Hellaby Hall Hotel staff and other travellers.
6 questions
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Doncaster, United Kingdom
10 months ago
Sheffield, United Kingdom
over a year ago
Worksop, United Kingdom
over a year ago

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Questions? Get answers from Hellaby Hall Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Not good for large events!”
 of 5 bubbles dsa2017, 3 Jan 2017 | Read review
“Second floor rooms are a bit nicer with slanting ceilings. First floor was more basic although still perfectly acceptable.”
 of 5 bubbles lauraredfern2016, 5 Dec 2016 | Read review
“Not much difference between the rooms”
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“Don't go there!”
 of 5 bubbles sarahwalton3, 24 Nov 2016 | Read review
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