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Quy Mill Hotel & Spa, Cambridge, BW Premier Collection

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Quy Mill Hotel & Spa, Cambridge, BW Premier Collection
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700 Reviews from our TripAdvisor Community

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Showing 690: English reviews
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London, United Kingdom
Reviewed yesterday NEWvia mobile

Stayed here for a weekend away ... room was lovely and the spa was great fun. Excellent parking facilities and the bar ordered us a cab to Cambridge that was £12. Perfect weekend away and would definitely stay again x

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Helpful?
Thank Lorraine7274
Portsmouth, United Kingdom
Reviewed yesterday NEW

I stayed one night for business. Lovely room, very helpful staff, good food and great breakfast in particular. Situated in countryside outside of Cambridge it is a perfect location for a city or countryside break or a mix of both. I would particularly like to commend and thank Carmen and Kelly on Reception who were brilliant and helped me a...

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Helpful?
Thank DWC279
Reviewed 4 days ago NEWvia mobile

Stayed here for 2 year anniversary, staff were very welcoming, had rose petals on the bed and a welcoming card alongside plate with chocolates and wine, spa was very clean and relaxing, only issues was jacuzzi bath didn't work and found old clothing under the sofa, but as soon as we notified reception the manager refunded 20% of the price...

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Helpful?
1Thank Jay-aron L
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review, we're so pleased that you enjoyed the card and decorations, and that you had a chance to relax in the spa. Once again apologies for the problems noted above, but we're glad that you were happy with the discount applied and we look forward to welcoming you back in the near future.

Cassington, United Kingdom
Reviewed 5 days ago NEWvia mobile

My first visit, and just for lunch in the bar but all positive impressions. Staff were friendly., welcoming and attentive. The menu was a fairly typical bar food range but well cooked and nicely presented at a reasonable price. A little taken aback that my brother's pint of shandy was significantly more expensive than my pint of bitter.

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Helpful?
Thank Nigel A
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your positive review, we're glad that you enjoyed your lunch and found the staff friendly, we'll be sure to pass your comments back on to the team and look forward to welcoming you back again soon.

Saxmundham, England, United Kingdom
Reviewed 1 week ago via mobile

Had a lovely night away here ! The room was really lovely ! We ate at the restaurant in the bar the food was really yummy ! Can't wait to come back ! The staff are very friendly and very helpful . The green tea was the best I have ever drunk 😵

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Helpful?
Thank Cath S
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review, it's great to hear that you enjoyed your room and the food during your stay. We'll certainly pass your positive comments back on to the team and look forward to welcoming you back in the near future.

London, United Kingdom
Reviewed 1 week ago

In Cambridge for one night celebration of husbands 60th birthday. Seamless and very welcoming check in. Lovely touch within our room. Birthday card left on bed and balloons decorated our room. This was a complete surprise and something I didn't request. Breakfast was first class and service throughout our stay was professional warm and friendly. A great hotel and would...

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Helpful?
Thank NO_HS2
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review. We're so pleased to hear we were able to make your husband's birthday that bit extra special, and that you found the staff professional and friendly, we'll be sure to pass this back to the team and look forward to welcoming you back for another stay soon.

London
Reviewed 1 week ago

We booked 2 rooms (rooms 6 and 7). The hotel staff were very accommodating. However, the plumbing is not! Both of our rooms suffered from hot water that burnt us, inconsistent water pressure and temperature from our mixer taps in the showers and wash hand basins. We of course informed management, they came and tested it, but seeing as they...

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Helpful?
1Thank Sarah T
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your review, we're glad to hear that you found the staff pleasant and accommodating but sorry to hear you had issues with the water pressure. We are currently in the process of installing a new, larger water tank to prevent problems like this from occurring in the future during periods of high demand. We hope...

Coventry, United Kingdom
Reviewed 1 week ago

Our first weekend break at Quy Mill certainly met our expectations, in fact it exceeded them. We hoped, in view of the 2-Rosette restaurant, for good food and we were not disappointed, despite the brigade working out of a temporary kitchen. Excellent dinners and wonderful breakfasts – NB to those who moan about being given “one sausage, one bacon etc”:...

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Helpful?
Thank chocolina25
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review, we're very pleased to hear that you enjoyed both your breakfast and dinner, and that you appreciated the miniature jam jars in particular. We'll certainly pass on your wonderful comments to those mentioned above, and are glad you found the staff friendly. We're sure you'll find the grounds (and Anglesey Abbey) even...

Reviewed 2 weeks ago

I ate lunch in the bar and used the spa. The spa is the size you would expect for a hotel - small pool, sauna, Jacuzzi, steam room. Clean. Friendly staff. Lockers. Very reasonable value for the spa. What I liked in the bar and spa were the seats with the view out the window to the countryside and mill...

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Helpful?
Thank Jennifer P
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your positive review, we're pleased that you liked the seats overlooking the grounds and the river, and that you enjoyed your food - our bread rolls are very popular! We're delighted that you'd recommend us and look forward to welcoming you back again soon.

Harrow, United Kingdom
Reviewed 2 weeks ago

I visited last weekend with my partner for our wedding tasting menu, I must say the staff were amazing couldn't do more for us. We felt extremely welcome and reassured that our wedding would run smoothly. The food was excellent, the little home baked bread rolls in plant pots yummy. My partner had the Prawn terrine he was overjoyed he...

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Helpful?
Thank daniluke89
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review, we're delighted to hear you enjoyed your wedding tasting and will pass your compliments on to the chef and the rest of the team, the home backed rolls are very popular! Sorry to hear you didn't have one of the rooms with a bath, we've had a check and you do have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Whatever you expect from a four star luxurious small hotel in Cambridge, you will be pleasantly surprised by the Quy Mill Hotel & Spa! Once an historic watermill, Quy Mill Hotel & Spa is a secluded haven which offers charming hotel accommodation in Cambridge, award winning 2 AA Rosette food and unfailing courtesy. It has long been a magnet for visitors from across the world, and they come here to Cambridge for a great many reasons. Guests enjoy the University City of Cambridge, and the easy access to Newmarket and the range of treasures to be found in the area. They appreciate the peaceful atmosphere, the excellent food and the attentive service of the Mill. We often welcome back couples who were married here so they can remember the enchantment of their Cambridge wedding. Our business clients comment on the ease with which any arrangements can be made and how they look forward to a session in our Health Club when the day's business is concluded - available free to guests, it is complete with a stunning deck level pool. Our business clients recall the enjoyment and benefit of corporate team building exercise in our famous 'five acre field' and Quy Mill Hotel & Spa has become their first port of call when looking for places to stay in Cambridge. All our rooms feature en-suite bath and shower and some offer the height of exclusivity with four poster beds and double whirlpool spa baths. Our award-winning restaurant will create a tempting selection of local and international dishes, while room service is on call 24 hours a day. A full list of amenities can be reached here. Welcome to Quy Mill Hotel & Spa. We promise to provide everything you would expect from a luxury hotel in Cambridge - and much much more! ... more   less 

Additional Information about Quy Mill Hotel & Spa, Cambridge, BW Premier Collection

Address: Church Road, Stow Cum Quy, Cambridge CB25 9AF, England (Formerly BEST WESTERN PLUS Cambridge Quy Mill Hotel & Spa)
Region: United Kingdom > England > Cambridgeshire > Cambridge > Stow Cum Quy
Price Range: $150 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quy Mill Hotel & Spa, Cambridge, BW Premier Collection 4*
Number of rooms: 50
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Also Known As:
Best Western Cambridge
Cambridge Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quy Mill Hotel & Spa, Cambridge, BW Premier Collection staff and other travellers.
6 questions
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Chester, United Kingdom
Truro, United Kingdom
5 months ago
Chester, United Kingdom

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Questions? Get answers from Quy Mill Hotel & Spa, Cambridge, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have mobility issue ask for rooms on lower floor of main building as there aren't any lifts.”
 of 5 bubbles NO_HS2, 12 Feb 2017 | Read review
“Room 6 is a single room with a small bed. Room 7 has a four poster bed and complimentary coffee machine.”
 of 5 bubbles SarahT531, 12 Feb 2017 | Read review
“Courtyard rooms are spacious and well decorated”
  • Room 109
 of 5 bubbles chocolina25, 11 Feb 2017 | Read review
“garden view is lovely to wake up to”
 of 5 bubbles daniluke89, 9 Feb 2017 | Read review
“Premium rooms have better bathing facilities and some have balconies”
 of 5 bubbles DLJGB, 1 Feb 2017 | Read review
5 of 5