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Potawatomi Carter Casino Hotel

77 reviews
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Traveller (18)
Room & Suite (15)
Dining (4)
Overview
  • Excellent29%
  • Very good37%
  • Average24%
  • Poor5%
  • Terrible5%
Travellers talk about
“small casino”(4 reviews)
“free play”(3 reviews)
“pot roast”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
All hotel details
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Reviews (77)Write a Review
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LanguageEnglish
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All reviewssmall casinofree playpot roastbingo hallfollowing morningstayed for one nightroom ratenorth woodsstaff was very friendly and helpfulnice roomspool and hot tubjackpotwisconsin
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11 - 15 of 77 reviews
Reviewed 4 July 2017 via mobile

I and my friends come here on July 4th after reading many comments. However we are so disappointed because it is not nice as what we read, small, bored and not many people. There are only 3 tables open on holiday. I feel bad with...More

Thank Tracy V
Response from CarterCasino, Marketing at Potawatomi Carter Casino HotelResponded 7 July 2017

Thank you for the feedback regarding your overnight trip with us. We apologize for not meeting your expectations during your stay. For the convenience of our guests, The Flames Sports Bar & Grill is open until 1:00 am on Fridays & Saturdays. Also, we do...More

Reviewed 23 May 2017

We had visited this casino/hotel in the past and when I received a birthday party invitation for May we thought we would give it a try. Once again the staff was very friendly and helpful. Our room was good and came with some casino freeplay....More

Thank RIMASK
Response from CarterCasino, Marketing at Potawatomi Carter Casino HotelResponded 25 May 2017

Hearing that our staff was 'very friendly and helpful' never gets old. We strive to make all of our guests feel welcome and cared for. After our hotel renovation, the general response to our new rooms has been overwhelmingly positive. We're glad the room fit...More

Reviewed 17 May 2017

We stayed for one night. The front reception staff was great about accommodating my mothers' request for a room close to the casino (she has difficulty walking, tires easily) The room was basic and clean, the price was comparable to others in the area. We...More

Thank wiwench
Response from CarterCasino, Marketing at Potawatomi Carter Casino HotelResponded 19 May 2017

We do like to think that we have the friendliest staff and we're happy to hear that you enjoyed your stay. We strive to meet all our guests' needs under one roof including lodging, dining & entertainment. We're disappointed that our breakfast buffet wasn't satisfactory...More

Reviewed 26 April 2017

Great casino, staff is always friendly and helpful. Wish they rented scooters!!! Always go out of there way to help. Great jackpots and plenty of them!!! Perks for food and lodging along with free money 2nd stay this month and booked 4th of July. Lots...More

Thank 52dell
Response from CarterCasino, Marketing at Potawatomi Carter Casino HotelResponded 27 April 2017

Our staff's goal is to provide exceptional customer service to our guests. We always appreciate guests that let us know that we are accomplishing our goals. We are happy that our customer rewards system is gaining you access to discounts throughout our facility. We're looking...More

Reviewed 16 March 2017 via mobile

I have been to several of the casinos here in Wisconsin and I must say that this was overall probably the best that I have visited. Was relaxed. Has table games and a good staff. Less flashier than Milwaukee and of course not Vegas but...More

1  Thank Raceman333
Response from CarterCasino, Marketing at Potawatomi Carter Casino HotelResponded 17 March 2017

We are very pleased to hear that you enjoyed your visit to our casino. Our Team Members work hard to make sure our guests enjoy themselves so hearing back from our guests is important. We appreciate you sharing your experience with us on TripAdvisor and...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Casino and Gambling
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (18)
Room & Suite (15)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Ann S
22 September 2016|
AnswerShow all 2 answers
Response from christine102262 | Reviewed this property |
The hotel can answer your questions about rates, but let me say you are going at the perfect time of year - the fall leaves will be changing and when you want a little break from the casino, just a drive around the... More
1
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Room Tips
"All rooms are good!"
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"Any room is just a short walk to the Restaurants and Casino. Our first floor room even had a small outdoor..."
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"I requested lowest price room. We were in room 131 which was very close to lobby and casino."
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"I Always use a handicap room close to pool and casino"
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