The Vale Rusutsu
27-6 Izumikawa, Rusutsu-mura, Abuta-gun 048-1711 Hokkaido
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Rakuten Travel
Etrip
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About
#3 of 3 hotels in Rusutsu-mura
Location
Cleanliness
Service
Value
The Vale Rusutsu is located at the base of the world class ski slopes of Rusutsu resort, winner of Japan’s Best Ski Resort at The World Ski awards for three consecutive years. Designed with nature as its focus, allowing our guests to enjoy the beauty of nature from dawn until dusk. A wide selection of in-resort activities are available within a convenient distance.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Coffee shop
Bicycle rental
Golf course
Babysitting
Highchairs available
Airport transportation
Wifi
Complimentary Instant Coffee
Complimentary tea
Hiking
Horseback riding
Ski rentals
Ski school
Skiing
Tennis court
Water park
Waterslide
Shuttle bus service
Car hire
Taxi service
Ski In / Ski Out
24-hour security
Baggage storage
Concierge
Non-smoking hotel
First aid kit
Umbrella
Clothes dryer
Washing machine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Kitchenette
Flatscreen TV
Bidet
Air purifier
Housekeeping
Interconnected rooms available
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Oven
Refrigerator
Electric kettle
Kitchenware
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Good to know
Languages Spoken
English, Japanese
Location
88Good for walkers
Grade: 88 out of 100
21Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Contact
27-6 Izumikawa, Rusutsu-mura, Abuta-gun 048-1711 Hokkaido
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Our room was clean, bright and roomy with gorgeous views, pristine bed linen and a fabulous shower. Staff were super helpful and kind. Our room included a separate room with washer, dryer and hanging space which meant that after our ski holiday we set off to see the rest of Japan with everything clean. Also a well equipped galley kitchen with hob and microwave. Ski-in ski-out right to the ski locker room with tall lockers to store skis and boots, complementary coffee and easy access loos. After a day's skiing sitting outside in the steaming onsen was a complete treat and was included in the Vale rate. We had some fabulous and surprisingly good value shiatsu based massage. Breakfast was a choice of 3 restaurants, Japanese, Global Buffet and Chinese. The Vale is linked to the resort by corridors and escalators which means that it is possible to reach ski hire, lift tickets, shops and restaurants without putting on outdoor clothing. Everything is super convenient. The Vale reception staff couriered a suitcase to Narita for about 3500 Yen saving us from carrying ski equipment around for the rest of the holiday. We loved the Shinkansen with a Japan Rail Pass. As for the skiing at Rusutsu, the snow was fantastic, there were no queues, other skiers and boarders kept clear, the lifts were fast, clean and well staffed. The runs were consistent and well managed. The most relaxing and enjoyable skiing holiday ever experienced. I'll never want to ski anywhere else now. …
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Book dinners in advance. We ate in some excellent restaurants outside the resort. Tampopo and the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+1
Customer service was great, rooms were spotless, stylishly furnished & had all the necessary amenities. Our kids loved all the restaurant and shop options around the area. The ski-in ski-out is perfect and hassle free! Make sure to book this property through The Luxe Nomad. They’re super helpful and make all the planning a breeze!
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
This was the first skiing season for us after a respite of three years. We had had great expectations for this ski-in-ski-out hotel and we were not disappointed. The hotel is located at an exclusive spot in the north of the Rusutsu resort, offering great privacy as well as easy access to the ski runs. Our room overlooks the forest. Spacious and well-designed, the room is equipped with an open kitchen, laundry machine and tumble dryer. The hotel is very close to the Kotobuki Onsen shared by other guests of the Rusutsu resort. There's an outdoor pool in the Onsen, which I enjoyed very much after skiing. When we checked in, the male receptionist gave us a lot of infomation patiently. On the whole, I'm very satisfied with their services. I'd definitely recommend this hotel to my friends. We paid about US$460 per night.…
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
まだ、知名度が低くて、空いているので気に入ってます。設備完備で、長期滞在に最適です。夏場は車がないと、リゾート以外の外食場所の選択肢が限られるのが難点かな。 It is now in 2nd winter and still not well known. Very quite, but it is a hotspot as it is connected with Rusutsu resort Hot springs and you can use all the facilities there. As being the only condominium in this area, it has everything needed like a dishwasher, washing machine etc and ideal for long stay. In summer, the eating out places in walking distance are limited just one or two except Rusutsu resort. In winter you don’t have to worry about that since there are more than five that I can think of.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Roylance Rhett, 支配人 at The Vale Rusutsu
Responded 26 May 2022
Dear endlesslift, Thank you for choosing The Vale Rusutsu and taking the time to leave such a wonderful review! We are very happy to hear you found our fully self-contained rooms comfortable and enjoyed the variety of restaurants, onsen and other facilities Rusutsu Resort has to offer. Yes, although quiet this season passed, having recently been awarded The World's Best New Ski Hotel 2021 at the prestigious "World Ski Awards" and international travel set to return we are receiving an unsurpassed amount of booking enquiries for the 2022 / 23 Winter season, particularly for peak periods. Please be sure to book ahead of time to avoid disappointment! We look forward to welcoming you back soon. Kind regards The Vale Rusutsu team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, fantastic view of East Mountain and Mount Isola, great cafe with complimentary morning coffee. The room is so nice and high tech, comes with heated window, but personally didn't need it cos it made the room too hot but good for people who likes a very warm room. The control is a bit too difficult to understand so just switching it on and off was the only option. The ski locker area can do with a few improvements, such as adding mirrors at the end of the lockers opposite the benches. Also the lockers seems a little weirdly design as it was not sure how a snowboard or skis should be stored correctly as the shelves inside prevent you from storing them vertically, also it's a bit difficult to store a snowboard and a pair of skis in the same locker. There is also the issue of the melting snow from the equipment forming a large pool of water inside and outside of the locker. May be providing some brush or air jets by the entrance to get the snow off equipment before storing could help.…
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Roylance Rhett, 支配人 at The Vale Rusutsu
Responded 26 May 2022
Dear AllenGuest, Thank you for taking the time to share this 5-star review! We are very happy to hear that you enjoyed your stay with us at The Vale Rusutsu, and appreciate your valuable feedback. I am sorry to hear that we weren't able to assist you in finding the instructions for the window heating unit, we have added a note in our welcome information as your right, it is a high-tech system! In regards to the ski lockers, we have taken your comments onboard and looking to make improvements for a care-free ski-in / ski-out experience for the upcoming winter season. Once again, thank you so much for helping share, we look forward to welcoming you back soon! Kind regards The Vale Rusutsu team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed there for a ski holiday. I visited Rusutsu many times before and I always enjoy the mountain but staying at the vale rusustu made the whole holiday even better. The hotel is condominium style. I stayed in 1 bedroom premium suite. it had slid door to separate the living room/kitchen area and the bedroom area so it's feels open and spacious but also could use as individual rooms which I liked. Love the big window! could see beautiful rusustu view in the bedroom and living room. Even tho it was on 3rd floor, the hotel it self has higher elevation so nothing is blocking the view. The hotel doesn't have restaurants or any other facilities in the hotel building only one cafe and a ski room. but it has connected corridor to rusustu resort so the access wasn't an issue. Free access to the onsen and It's so nice. Beautiful outside onsen, various indoor pools, sauna, very spacious and modern. I liked it! Overall I enjoyed my time here staffs were very kind and helpful.…
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Date of stay: March 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Jayan Shrestha, General Manager at The Vale Rusutsu
Responded 11 Oct 2021
Dear JEONGHWAC3, Thank you so much for taking the time to share this 5-star review! We love hearing how much you enjoyed The Vale Rusutsu, and it’s wonderful to know we were able to improve your overall holiday experience here at Rusutsu Resort. The floor to ceiling heated windows certainly offer amazing views both out to Mt Isola and the East Mt, or the West Mt depending on which side of the hotel you stay. We are glad to hear you also had no issues with the corridor access to the variety of restaurants and facilities that Rusutsu Resort has to offer. Once again, thank you so much for helping share, we look forward to welcoming you back soon! Kind regards The Vale Rusutsu team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This brand new luxury condominium hotel is well designed for comfort of guest to enjoy all season of play at Rusutsu. The room is beautiful and stylish and it has everything you require! One impressive item in the room, which guests definitely appreciate is the powerful humidifier that hydrate the room! This is truly a big plus point! The connected onsen is a true gem and we really love it that its 1 min walk from the room.
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Date of stay: March 2021
Rooms
Cleanliness
Service
Room Tip: room facing the mountain is extremely beautiful
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jayan Shrestha, General Manager at The Vale Rusutsu
Responded 17 Mar 2021
Dear hokkaidoholidays, Warm greetings from The Vale Rusutsu. Thank you very much for choosing us for your stay and for taking the time to leave your wonderful review. We are so glad to hear that you enjoyed your accommodation and like our hotel design, comfort, and connectivity to the Onsen. Once again, we are thankful that you chose to stay with us. We look forward to welcoming you back very soon. Best regards, The Vale Rusutsu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are just the right size, stylishly furnished with all the necessary amenities. The connected onsen is a great feature, and the location of ski-in ski-out is perfect. The staff are super friendly. Preparing for skiing can be quite stressful (all the necessary stuff, staying warm, walking with boots and skis, etc etc), but staying here helps to overcome pretty much all those hassles.
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Date of stay: December 2020
Value
Location
Service
Room Tip: Rooms facing East Mountain have great views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Jayan Shrestha, Guest Services / Front Office at The Vale Rusutsu
Responded 17 Mar 2021
Dear alaistern, Warm greetings from The Vale Rusutsu. Thank you very much for choosing us for your stay and for taking the time to share your wonderful review. We are thrilled to hear that you were impressed by our service & location. Your kind words will be shared with our team, as these will motivate us to improve our services even further. Once again, we are thankful that you chose to stay with us and for leaving valuable feedback. We look forward to welcoming you back very soon. Best regards, The Vale Rusutsu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$248 - US$393 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoAbuta-gunRusutsu-mura
NUMBER OF ROOMS
182
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Frequently Asked Questions about The Vale Rusutsu
Which popular attractions are close to The Vale Rusutsu?
Nearby attractions include Rusutsu Resort Ski (0.3 km) and Captain Bar Rusutsu (0.3 km).
What are some of the property amenities at The Vale Rusutsu?
Some of the more popular amenities offered include free wifi, free parking, and airport transportation.
Which room amenities are available at The Vale Rusutsu?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Vale Rusutsu?
Guests can enjoy complimentary tea and free instant coffee during their stay.
What are some restaurants close to The Vale Rusutsu?
Conveniently located restaurants include Rodeo Drive, Rusutsu Sakaba, and Rusutsu Izakaya Tanpopo Shokudo.
Does The Vale Rusutsu have an airport shuttle?
Yes, The Vale Rusutsu offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Vale Rusutsu have airport transportation?
Yes, The Vale Rusutsu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Vale Rusutsu?
Yes, a clothes dryer and a washing machine are offered to guests.
Which languages are spoken by the staff at The Vale Rusutsu?
The staff speaks multiple languages, including English and Japanese.
Is The Vale Rusutsu accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.