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Traveller (278)
Room & Suite (104)
Dining (53)
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Overview
  • Excellent64%
  • Very good25%
  • Average8%
  • Poor1%
  • Terrible2%
Travellers talk about
“rooftop bar”(9 reviews)
“junior suite”(4 reviews)
“beef”(8 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Reviews (176)
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73
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4
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2
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73
20
4
0
2
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All reviewsrooftop barjunior suitebeefprivate onsentrain stationdressing areaopen air bathsnow monkey parkjapanese hospitalitythe ownerbreakfast buffet was very goodnice loungejapanese ladygreat view of the rivertop floorsushicup of green tea
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1 - 5 of 99 reviews
Reviewed 3 weeks ago

We stayed here for one night so we could see the snow monkeys and experience a traditional Ryokan whilst in Japan. We had a lovely stay. The staff were very friendly and helpful, including responding to my emails with queries before we arrived. They provided...More

Thank Lisa K
Reviewed 4 weeks ago via mobile

We loved this place from the excellent friendly staff to the really well outfitted Ryokan rooms and incredibly clean and well designed Onsen. We booked a standard room but a room with a private Onsen is possible. The breakfast buffet had a great selection of...More

Thank Bruce S
Reviewed 22 April 2018

A big concrete hotel by the river without signage outside in English so easy to miss if you are driving there as we did. There is plenty of private parking outside. Check-in is at 4pm and no earlier. We had to wait in the lounge...More

Thank Twofreespirits
Reviewed 21 April 2018

We stayed for one night to visit the snow monkeys. We were surprised to be met off the train as we had expected to walk. Likewise, the hotel offers a shuttle bus to the snow monkeys (you have to make your own way back). Check...More

Thank KarenRobS
Reviewed 20 April 2018

Stayed in a junior suite and it was amazing, you get your own private open-air bath on the balcony. Service was excellent and dinner was outstanding. This is Japanese hospitality at its best! Don't let cost deter you from a once in a life time...More

Thank long7nguyen
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Shuttle Bus Service
Free Parking
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$166 - US$564 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Yamanouchi-machi
#6 Top resorts Hotel in Yamanouchi-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$166 - US$564 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Yamanouchi-machi
#6 Top resorts Hotel in Yamanouchi-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (278)
Room & Suite (104)
Dining (53)
Business Centre & Event Rooms (1)
Questions & Answers
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Lovetotravelfamily4
8 January 2018|
AnswerShow all 2 answers
Response from tammym758 | Reviewed this property |
The hotel takes you up by a shuttle bus in the morning about 9.30am. Getting back there are scheduled buses, but we walked back to the hotel which took just over 30 mins. (Its a nice walk depending on how much snow there... More
1
Vote
joekc
20 December 2017|
Answer
Response from Wilsonshirleyamelia | Reviewed this property |
Sorry, I can't answer your question because I wasn't there for ski.
0
Votes
Room Tips
"Get a suite, it comes with a private open-air bath"
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"The rooms withe private onsen are great!"
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"Front rooms overlooking the mountains. Room 512 is excellent"
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"No request was made and our room was amazing!"
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