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Shiga Palace Hotel

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Traveller (50)
Room & Suite (12)
Dining (10)
Overview
  • Excellent63%
  • Very good22%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Hot Tub
Non-Smoking Rooms
Family Rooms
Bar/Lounge
3.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (93)Write a Review
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Traveller rating
44
8
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LanguageEnglish
44
8
1
1
0
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All reviewsski instructorsister hotelthe hotel managerski resortgreat place for familyski patrolfront desk managerenglish speaking staffski liftawesome staygoing the extra mileshiga kogenski schoolstar serviceother guestsspecial thankswalking distance
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1 - 5 of 54 reviews
Reviewed 2 weeks ago via mobile

The Trip to Shiga Palace Hotel was an amazing experience. The hotel gives the feeling of being at home. The Ski facilities of the hotel are excellent. The hotel Staff is very friendly. Ms Zen took care of us in an amazing way. The hotel...More

Thank sherazahmed22
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 2 weeks ago

Dear Sherazahmed22-san, This was a wonderful review to read and we are so happy that you were pleased with your stay! We look forward to seeing you again... in spring! Wishing you and your family a very happy New Year 2018!

Reviewed 2 weeks ago

Travelled with family of 5 to Shiga Kogen in mid-Dec 2017. Stayed for 4 nights at Shiga Palace Hotel. Hotel is a bit dated but clean and cozy. Staff were very polite and friendly. Special thanks to the hotel manager Ms Zen, who always tried...More

Thank huixiaa
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 2 weeks ago

Dear Huixiaa-san, Thank you very much for your review. Our team will be so happy to read your comments about the service. We appreciate you choosing to stay at Shiga Palace Hotel and we look forward to serving you and your family again in the...More

Reviewed 2 weeks ago via mobile

First time at Shiga Kogen and everyone had fun. Hotel room is comfortable, clean and huge for 2 adults and 2 children. Exceptional service from hotel staff especially Ms Zen. Prompt response to our relentless email queries as it was our 1st ski trip. Ms...More

Thank K4KL
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 2 weeks ago

Dear Leong P san, Thank you very much for choosing to spend your holidays with us. We appreciate the feedback you have provided and hope to serve you again and for the kids advance ski lessons... Happy New year to your family!

Reviewed 29 May 2017

We would like to highly recommend Shiga Palace Hotel for their warm customer service and professionalism. We would also like to compliment Ms Zen for her marvelous service in going the extra mile to ensure we feel comfortable and are well taken care of in...More

Thank Joy_HSLim
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 1 June 2017

Good day Ms. Joy! It is a pleasure and an honor to be given such high recommendation! We are glad that you had a great time at our Hotel and Shiga Kogen as a whole. We do try to give the utmost service to our...More

Reviewed 8 May 2017 via mobile

This is our 5th time to Japan and Shiga Palace has made it one of our BEST holidays yet. A dated and simple but very clean, cozy, comfortable and quiet hotel, very private and away from the touristy crowd. The very large onsen grounds is...More

Thank L-Queen
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 13 May 2017

Hello Ms. L-Queen Thank you so much for choosing to stay with us for your holidays. We are so happy to hear that we were able to contribute in making your anniversary a memorable one. We hope that you enjoyed the rest of your stay...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Shuttle Bus Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Room amenities
Refrigerator in room
Things to do
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$115 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Ski-In / Ski-Out Hotel in Yamanouchi-machi
#2 Spa Hotel in Yamanouchi-machi
#12 Best Value Hotel in Yamanouchi-machi
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Ski-In / Ski-Out Hotel in Yamanouchi-machi
#2 Spa Hotel in Yamanouchi-machi
#12 Best Value Hotel in Yamanouchi-machi
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (50)
Room & Suite (12)
Dining (10)
Pool & Beach (1)
Hotel & Grounds (86)
Family and Play Areas (7)
Bathroom (2)
Questions & Answers
Ask a question
43390178
2 January 2018|
Answer
Response from Zen T | Property representative |
Yes, there is a direct bus from Nagano station to Shigakogen and the last stop is at Hotaru Onsen/Suzurikawa bus stop which is a minute walk to the entrance of the hotel. After you go through at the ticket machine, turn to... More
0
Votes
Kiara29497
10 November 2017|
Answer
Response from Zen T | Property representative |
Dear Kiara-san, Yes, the shuttle bus from Yudanaka station going to Shiga Kogen (Suzurikawa / Hotaru Onsen bus stop is the one in front of our hotel) runs 7 days a week from around 8 a.m. until 6 p.m. There are 2 bus... More
0
Votes
Kerriedesignbiz
5 March 2016|
AnswerShow all 4 answers
Response from Zen T | Property representative |
Thanks for your interest in knowing about the place. For non-skier we have snow shoe hiking wherein you can walk on the surface of the frozen lakes and explore Shiga Kogen National Park. On green season (June until early... More
0
Votes
Room Tips
"upper floor for better mountain view"
Read review
"Don't have any reason to believe some rooms are better than others"
Read review
"Ask Zen for advice."
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"Higher floors have less noise."
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