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Traveller (411)
Room & Suite (269)
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Overview
  • Excellent85%
  • Very good10%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“lion dance”(12 reviews)
“snow monkeys”(127 reviews)
“train station”(48 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
Suites
3 Star accommodation
All hotel details
Additional information
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Reviews (449)
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368 results
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Show reviews that mention
All reviewslion dancesnow monkeystrain stationprivate rooftopthe ownertaiko drumbreakfast and dinnertravel agentshiga kogenhot springsmanaging directortatami matstraditional japanese mealenglish speaking stafffree shuttleminute drivesister hotel
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1 - 5 of 368 reviews
Reviewed 4 weeks ago via mobile

I have stayed here for One week and have had the most amazing experience. Great customer service with international host to make sure you have everything you need. Beautiful rooms with incredible view of Yudanaka and the Shiga mountain range and to top it of...More

Thank caleb h
Response from irish c, interpreter/translator at Ryokan BiyunoyadoResponded 4 weeks ago

Good day! Thank you very much for taking time to share your experiences while staying here in Biyunoyado. In behalf of the owner and all the staffs, we are happy that you had a wonderful and unforgettable memories with us especially on our service and...More

Hotel's Favourite
Reviewed 21 March 2018

If you visit Japan you must visit the snow monkey,and when you visit them the best Ryokan to stay in is the Biyunoyado. The staff are very friendly the rooms are beautifully traditional. We had an amazing two nights. We slept on the mats on...More

2  Thank wombat024
Response from irish c, Interpreter/Translator at Ryokan BiyunoyadoResponded 4 April 2018

Greetings! In behalf of the whole staff of Ryokan Biyunoyado and as well as the owner, thank you very much Sir Nigel and Ma`am Diana for your comment and suggestions.We were grateful to have you here in Ryokan Biyunoyado. We were pleased to gave you...More

Reviewed 10 June 2018

We're 3 people for a night at the hotel. We found a hotel staff unskilled, rude and unwilling to give a reasonable service to the guest. The hotel manager showed indifference to our requests and answered with carelessness. In the reception, we were unable to...More

Thank Yigal A
Response from RYOSUKE F, 支配人 at Ryokan BiyunoyadoResponded 20 June 2018
Google Translation

この度は当館へお越し頂き誠にありがとうございます。 今回のお客様よりお寄せ頂きましたお声を確認し、とても残念に思いました...More

Reviewed 24 May 2018

My husband and I traveled to Japan mid-March and Biyu No Yado was in the middle of our vacation. It was the most unforgettable experience. When we arrived the staff was friendly and welcoming. We were greeted quickly by Irish and Cristine who showed us...More

Thank EGlesner
Response from irish c, Interpreter/Translator at Ryokan BiyunoyadoResponded 26 May 2018

Greetings! Good day Mr. and Mrs. Glesner. In behalf of the owner and to all staffs of Biyunoyado and as well as Ma'am Zen who inform us about your stay period in the hotel plus giving us the information about your honeymoon. We would like...More

Reviewed 23 May 2018

We arrived by train and were met by a driver who took us to the Ryokan. Little did we know but he was the owner who did not speak English. One room was ready but the other was not so we left our luggage and...More

Thank Australia1959
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Shuttle Bus Service
Free Parking
Wheelchair Access
Concierge
Multilingual Staff
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$216 - US$493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Yamanouchi-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$216 - US$493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Yamanouchi-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (411)
Room & Suite (269)
Dining (81)
Pool & Beach (1)
Amenities (68)
Family and Play Areas (2)
Questions & Answers
Ask a question
caren33
22 May 2018|
AnswerShow all 5 answers
Response from irish c | Property representative |
We really do apologize for replying so late on your message. Thank you for inquiring. Unfortunately, our shuttle bus will notbe able to send you to Ryuo Skii Park but there are bus schedule from the station(Yudanaka... More
0
Votes
Rabiatul A
4 November 2017|
AnswerShow all 4 answers
Response from Andrew M | Reviewed this property |
Yes
0
Votes
Room Tips
"choose another hotel"
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"Irish and Cristine were utterly amazing! They made this trip for us, thank you for everything from the bottom..."
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"Try somewhere else."
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"Ask for Mountain View"
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