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Hakuba High Mount Hotel

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hakuba High Mount Hotel
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64 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Perth, Australia
Reviewed 30 December 2016

Joe, Saki and the staff at high Mount Hotel make this a must stay place in Hakuba. There is nothing Joe will not do for you, taking you to slopes, picking you up in the evening, recommending restaurants. making sure the onsen is in tip top condition for after our fun packed day on the slopes. They genuinely care about...

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1Thank Tony B
Reviewed 26 July 2016

When it comes to hotels you often get what you pay for, but what you get here is incredible service at no extra cost. The owner fixed my snowboard after an accident, and wouldn't take payment when I offered. Seems to be a family run place, and you get the impression they genuinely care about the guests and want them...

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1Thank Simon M
Mount Isa, Australia
Reviewed 18 February 2016

Joe and his staff cater exceptionally to English speakers and the hotel has a friendly atmosphere. The bus service to the ski lifts at Sakka is there when you are ready in the morning and with the onsen this is our first choice of accommodation in Wadano.

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Thank Doug H
Sydney, Australia
Reviewed 6 February 2016

There are no negatives, Joe, Saki and staff are just so accomodating. The rooms are more than adequate. The shuttle service fantastic. The hot spa/onsen great. Joe is a great chef try his Japanese night I could go on and on

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Thank Robmary765
Brisbane, Australia
Reviewed 2 February 2016

I've now visited Hakuba 3 times and each time stayed with Joe and his friendly staff at the High Mount Hotel. The main reason for returning is they treat their guests like family - only better. I received 'welcome back' hugs when I returned which was a pleasant surprise. The hotel is located at the top of the hill in...

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1Thank JamieT8175
Whangarei, New Zealand
Reviewed 29 January 2016

Great people run by Joe and his family. Staff great and very friendly and helpful. Huge Euro breakfast included buffet style. Meals available at night very reasonable. Onsen (Hot pool) really great after a day skiing. Location not ideal but free shuttles to the ski fields and night bus schedule available to the main eating and drinking areas of Happo....

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Thank Mulcom
Reviewed 27 January 2016

It's not the Hyatt but everything else is 5 star. This family run hotel is a gem. The shuttles that take you to the slopes stop right at your door. It means you always get a seat which helps when you are carrying skis! There is also a free hotel guest shuttle that will drop you at restaurants in the...

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Thank Bobbi M
Sydney, Australia
Reviewed 27 January 2016

This hotel is a gem. Our family ski experience was a massive success thanks to the staff at the High Mount and the way that you are made to feel part of the family. Our arrival was late at night and we were provided everything we needed to get settled in, and in the morning we were given all the...

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1Thank Tex1892
Melbourne, Australia
Reviewed 12 January 2016 via mobile

Stayed at the High mount hotel with 6 friends it's at the top of a hill. So if you booked snowboarding lesson's you were the first to be picked up so your never waiting for a seat. I stayed in a larger room, room 404, awesome, it was good for the 6 of us to meet up in and discuss...

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Thank Megs W
Reviewed 7 January 2016

We stayed here over the Christmas / New Year week and the hotel was quaint and wonderful. Joe and the team were willing to help no matter what. They had a great Onsen and the shuttle drop off /pick up to the the ski area worked extremely well. The rooms were nice neat tidy and clean. The breakfast was delicious...

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Thank Casie P

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge

Additional Information about Hakuba High Mount Hotel

Address: Wadanomori, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Hotel Class:3 star — Hakuba High Mount Hotel 3*
Number of rooms: 40
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Hotel Style:
#10 Family Hotel in Hakuba-mura
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Questions & Answers

Here's what travellers have asked, with answers from Hakuba High Mount Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the mid-size room.”
markwD6633TW, 8 Mar 2017 | Read review
“The rooms to the front have views down the valley and up to Sakka lifts. The back rooms have a view up the valley and forest.”
LWendt, 7 Feb 2017 | Read review
“The corner rooms have a small lounge room to allow you to spread out more.”
JamieT8175, 2 Feb 2016 | Read review
“Most rooms facing North. 2nd floor only 4 rooms where I was, very quiet and breakfast room on same floor. Staff really helpful and nice.”
Mulcom, 28 Jan 2016 | Read review
“We were on the top (4th Floor); the rooms are not overly large but provide comfortable beds, plenty of clean towels, hot water and the (for Japan) ever present warm WC seat!”
MartynBush, 11 Mar 2015 | Read review
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Prices are for 1 room, 2 adults
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