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Hotel Montblanc Hakuba

169 reviews
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Traveller (32)
Room & Suite (226)
Dining (5)
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Overview
  • Excellent62%
  • Very good30%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“mont blanc”(51 reviews)
“escal plaza”(12 reviews)
“older guy”(2 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Family Rooms
3.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (169)Write a Review
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All reviewsmont blancescal plazaolder guyski passesshuttle bussimple roomshotel is in a great locationthese guysski fieldstour bookingsbreakfast and dinnerthe staff are super friendlydiscounted lift ticketslate checka great staybend over backwardsski area
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1 - 5 of 144 reviews
Reviewed 1 week ago via mobile

Soulza and the other staff have been more helpful than we could have hoped. Nothing was too hard, they helped us make several dinner reservations (in and outside of hakuba), helped us with lift passes and ski hire, and transport to the other mountains. The...More

Thank Alex B
Response from Montblanc H, Guest Relations Manager at Hotel Montblanc HakubaResponded 1 week ago

Thank you very much for your review Alex, your opinion and suggestions are very important to improve our service and make the stays of future guests as pleasant as possible. We are very happy to hear from you it was a nice holiday!!! Was our...More

Reviewed 1 week ago

Soulza and the team were amazing. Nothing was too much trouble from organising reservations to returning ski rentals to early breakfast. Easy access to any of the ski fields. Breakfast and dinner were lovely. We will definately be back .!!!!More

Thank AnitaBaumann
Response from Montblanc H, Guest Relations Manager at Hotel Montblanc HakubaResponded 1 week ago

Thank you very much for your review Anitta your opinion and suggestions are very important to improve our service and make the stays of future guests as pleasant as possible. We are very happy to hear from you it was a nice holiday!!! Was our...More

Reviewed 1 week ago

We were a party of 8 staying at Hotel Montblanc and really enjoyed our stay. Our room for 3 was a little squishy, but the onsen experience and breakfast was a nice touch. What really made our stay terrific was Souza and team though. Nothing...More

Thank Anna S
Response from Montblanc H, Guest Relations Manager at Hotel Montblanc HakubaResponded 1 week ago

Thank you very much for your review Anna, your opinion and suggestions are very important to improve our service and make the stays of future guests as pleasant as possible. We are very happy to hear from you it was a nice holiday!!! Was our...More

Reviewed 1 week ago via mobile

Excellent service from Soulza and Kenji. Couldn't ask for more support. Great to return for our second visit and will be back again next year. Rooms comfortable with shower and toilet as well Ibsen on the lower level. Free washing facilities and free transport everywhere.More

Thank Rodlees1
Response from Montblanc H, Guest Relations Manager at Hotel Montblanc HakubaResponded 1 week ago

Thank you very much for your review Rod, your opinion and suggestions are very important to improve our service and make the stays of future guests as pleasant as possible. We are very happy to hear from you it was a nice holiday again at...More

Reviewed 2 weeks ago

The service from Souza and the team was outstanding and the facilities were perfect for us with 4 children. We weren't after 5* accommodation rather we were after something that was value for money and good for the kids. The Japanese traditional room with the...More

Thank Mark_K_Adelaide
Response from Montblanc H, Guest Relations Manager at Hotel Montblanc HakubaResponded 1 week ago

Thank you very much for your review Mark, your opinion and suggestions are very important to improve our service and make the stays of future guests as pleasant as possible. We are very happy to hear from you it was a nice holiday!!! And enjoyed...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Shuttle Bus Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$111 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Hakuba-mura
#5 Family Hotel in Hakuba-mura
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Hakuba-mura
#5 Family Hotel in Hakuba-mura
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (226)
Dining (5)
Amenities (3)
Questions & Answers
Ask a question
josephineoh
7 December 2017|
Answer
Response from Soulza | Property representative |
Hi Joseph , thanks for choose us to your holiday!! For free pick up, just let me know what time you arrive at kamishiro station or easily call us from payphone at the station on 0261 75 2550 . Att Souza
0
Votes
erinurquhart2016
14 May 2016|
Answer
Response from blue_ring001 | Reviewed this property |
My son's friends bring their baby but they didn't stay in Mont Blanc and their hotel doesn't have baby sitting ooption.
0
Votes
Penny M
16 December 2015|
Answer
Response from Soulza | Property representative |
Hi penny i like chup taxi because they pick up from airport and drop you at the hotel , no transfer,carring bags etc also the cost is about 3,000 jp en more expensive but more convinient..... So please follow the... More
-1
Votes
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123
Room Tips
"All rooms are japanese type with some rooms with added single western beds."
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"Up stairs first floor has a lovely view."
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"Room 1109 has a funky loft if you want to gather with friends."
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"Higher floors are quieter"
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