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Hotel Montblanc Hakuba

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Traveller (54)
Room & Suite (227)
Dining (5)
Overview
  • Excellent64%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“mont blanc”(51 reviews)
“escal plaza”(13 reviews)
“shuttle bus”(14 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Family Rooms
3 Star accommodation
All hotel details
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Reviews (177)
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151 results
Traveller rating
98
45
6
1
1
Traveller type
Time of year
LanguageEnglish
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98
45
6
1
1
Show reviews that mention
All reviewsmont blancescal plazashuttle busski resortlift passesa great staystaff for making our staybasic accommodationdiscounted ratethese guysski passbreakfast and dinnerski fieldswashing facilitiesonsen downstairscomfortable roomthe hotel manager
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1 - 5 of 151 reviews
Reviewed 21 March 2018

Second time stating here and was not disappointed. Basic accommodation but very clean, cozy, comfortable and the staff are extremely helpful and friendly. 10 minute walk to the slopes, 2 minutes if you take the shuttle bus. Immediately across the road from Tracks bar which...More

Thank Jack G
Response from Soulza, Guest Relations Manager at Hotel Montblanc HakubaResponded 19 June 2018

Thank you very much for your review Jack, your opinion and suggestions are very important to improve our service and make the stays of future guests as pleasant as possible. We are very happy to hear from you it was a nice holiday!!! Was our...More

Reviewed 20 March 2018

The hotel Situated in Hakuba Goryo ski resorts region, which is less crowded then the popular Hukuba Happo-One ski resort. I enjoyed my stay here since that means lesser crowd on the ski slopes and dining areas! There’s also 3 ski resorts in the Goryu...More

Thank JolleneYang
Response from Soulza, Guest Relations Manager at Hotel Montblanc HakubaResponded 19 June 2018

Thank you very much for your review Jollene , your opinion and suggestions are very important to improve our service and make the stays of future guests as pleasant as possible. We are very happy to hear from you it was a nice holiday!!! Was...More

Reviewed 13 March 2018

You know how some holidays you stand back and watch things go wrong for other people due to their own errors, mismanagement or just back luck, and think 'oh it's "those" people'? We were "those" people on this trip. If it wasn't for the help...More

1  Thank F W
Response from Soulza, Guest Relations Manager at Hotel Montblanc HakubaResponded 19 June 2018

Thank you very much for your very unique detailed review FW, your opinion and suggestions are very important to improve our service and make the stays of future guests as pleasant as possible. We are very happy to hear from you it was a nice...More

Reviewed 4 March 2018 via mobile

We stayed for 10 nights and hands down the best service we've had! The owner, Kenji-san, was very accommodating. He drove us himself few times to Happo One, Tsugaki and even to the bus stop on the day we checked out. The manager, Souza, just...More

1  Thank Noelle0403
Response from Soulza, Guest Relations Manager at Hotel Montblanc HakubaResponded 19 June 2018

Thank you very much for your review Noelle, your opinion and suggestions are very important to improve our service and make the stays of future guests as pleasant as possible. We are very happy that we attend your special needs about the soy milk and...More

Reviewed 3 March 2018 via mobile

Couldn't ask for a better place. The manager Soulza was super friendly and accommodating and spoke great English. He really went out of his way to ensure our stay was comfortable. Never stayed in a hotel with such good personal attention! Discounted lift tickets were...More

Thank Tyrell G
Response from Soulza, Guest Relations Manager at Hotel Montblanc HakubaResponded 19 June 2018

Thank you very much for your review Tyrell, your opinion and suggestions are very important to improve our service and make the stays of future guests as pleasant as possible. We are very happy to hear from you it was a nice holiday!!! Was our...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$124 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Hakuba-mura
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Hakuba-mura
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (227)
Dining (5)
Amenities (3)
Questions & Answers
Ask a question
josephineoh
7 December 2017|
Answer
Response from Soulza | Property representative |
Hi Joseph , thanks for choose us to your holiday!! For free pick up, just let me know what time you arrive at kamishiro station or easily call us from payphone at the station on 0261 75 2550 . Att Souza
0
Votes
erinurquhart2016
14 May 2016|
Answer
Response from blue_ring001 | Reviewed this property |
My son's friends bring their baby but they didn't stay in Mont Blanc and their hotel doesn't have baby sitting ooption.
0
Votes
Penny M
16 December 2015|
Answer
Response from Soulza | Property representative |
Hi penny i like chup taxi because they pick up from airport and drop you at the hotel , no transfer,carring bags etc also the cost is about 3,000 jp en more expensive but more convinient..... So please follow the... More
-1
Votes
Room Tips
"No stairs, pick a room on the ground floor if you have really heavy luggage."
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"All rooms are japanese type with some rooms with added single western beds."
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"Up stairs first floor has a lovely view."
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"Room 1109 has a funky loft if you want to gather with friends."
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