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Exceptional service from all staff. Made my two daughters very welcome and we had a great first trip. Shuttle service was excellent. Food and accommodation first class. Will definitely be back. Location was very convenient.
My brother and I stayed in one of the cabins. The cabin was breathtaking. We had a little igloo out front.
The staff had outstanding customer service. Games nights and burgers was brilliant. The hotel shuttle to local attractions and slopes made getting around easy....More
It was our first time in Hakuba and we had a great time. The team at Aqua took care of everything including ski lift passes, ski hire and lessons. They picked us up from the bus and drove us to the ski lifts every morning....More
Wow, these guys could not be more attentive to all of your needs. From the moment we were collected from the bus stop upon arrival to the time of check-out, we were made feel most welcome and no request was too much.
As first timers...More
The Aqua Alpine was amazing. It is in a superb location, 300m to the bottom of the ski lifts, and within 5 minutes walk of quite a few restaurants and bars. The staff here are incredible. The manager Josh is so helpful, and will do...More
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Response from DarrenMilne | Reviewed this property |
We stayed at Aqua Alpine last January. They have their own equipment hire place (not at the hotel but up at the bottom of the lifts). The prices are good (they look after guests from the hotel), and was very good quality... More
We stayed at Aqua Alpine last January. They have their own equipment hire place (not at the hotel but up at the bottom of the lifts). The prices are good (they look after guests from the hotel), and was very good quality. They will drive you there to get it and take it back for you at the end.