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The Ridge Hotel & Apartments

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The Ridge Hotel & Apartments
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103 Reviews from our TripAdvisor Community

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Showing 98: English reviews
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Reviewed 3 weeks ago via mobile

We stayed at the The Ridge for four nights in March. The room was so comfortable. Great size for a couple. Apple TV was handy. Staff are so friendly and super helpful. Would highly recommend this place to stay while in Hakuba!

Thank Rischelle T
Sydney, Australia
Reviewed 14 March 2017

This is the 3rd time we have stayed at The Ridge and each time the quality of rooms, service, meals are excellent. The team led by Michelle are so welcoming and nothing is too much trouble. The location is great and easy to get to ski fields and restaurants. This time we hired a car and this added to the...

Thank Gail S
Loftus, Australia
Reviewed 8 March 2017

The Ridge is a perfect location in a winter wonderland. Our room was extremely comfortable with a stunning view of the mountain. The team at The Ridge, under the leadership of Michelle, are extremely friendly and helpful and nothing is too much trouble, from booking dinner reservations to organising skiing lessons. The restaurant on site has an excellent menu and...

1Thank cazzj113
Bangkok, Thailand
Reviewed 27 February 2017

The Ridge Hotel & Apartments is the perfect base to ski Hakuba. You have the option of choosing from apartments or hotel room configurations that are all extremely comfortable and well appointed for an extended stay. The Ridge has a fabulous bar/fireplace for evening happy hour and a great dinner menu you if you don't want to leave the property...

1Thank ExpatJetsetter
Reviewed 23 February 2017 via mobile

My solo trip could not have been better. My studio room was very comfortable and spacious. The bed was particularly good and the view was fabulous. The staff (Michelle and Yori) made me feel very welcome, their service was exemplary. I ate at the in house restaurant every second night and the Australian cuisine was very tasty. There was an...

Thank Clare S
Brisbane, Australia
Reviewed 13 February 2017

A wonderful nine days with Michelle and all the happy Ridge team. The evening dining menu was superb! Happy hour beside the fire with a spectacular view finished off a great days skiing. They will continue to stay ahead of the competition if their contemporary style of layout and furnishings are refreshed regularly. Only problem in letting everyone know how...

Thank warnerclan4
Reviewed 11 February 2017 via mobile

An excellent experience with a great host (Michelle) who went above and beyond to help us. Classy rooms that are cozy. The location is close to rhythm hire and close to kokosai chairlift. The dry room is spacious and not smelly. Nice area for the kids (nintendo wii) and a bar for the adults.

Thank Christian A
Reviewed 27 January 2017

The Ridge is architecturally stunning with elegant interior designs, set in remarkable natural beauty. A true winter wonderland. The staff at The Ridge Hakuba made me feel welcome as if I was part of their family. I particularly loved the mixed team of Australians and Japanese, making it feel familiar yet exotic. Service was above and beyond. The view from...

Thank Sean G
Sydney, Australia
Reviewed 21 January 2017

Our friends were staying at Ridge and our family of 5 visited them a few times for drinks in the bar, dinner at the restaurant and just to catch up. The Ridhe hotel staff couldn't be more welcoming to us if they tried. The service, restaurant and bar service and food fantastic and apartments looked beautiful. Could do nothing but...

Thank hotroc
Reviewed 16 January 2017 via mobile

This is a beautiful, stylish and expertly run hotel a short walk from the foot of Happo-one, the lift ticket office and Evergreen Ski School. I was so impressed with the quality of the hotel fitout and service that I was moved to write this, my first, Trip Advisor review. We travelled here with our children aged 12, 9 and...

Thank Justine M

101 photos of this hotel

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Hotel & Grounds (20)
View from Room (14)
Room/Suite (13)
Bathroom (2)
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View from Room (1)
Dining (8)
Room/Suite (5)
Hotel & Grounds (4)
Other (9)


  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the prestigious Wadano area, only an easy, flat 200m from the base of the largest ski resort Happo One, this hidden jewel offers unparalleled Western style accommodation, luxury amenities and service. Surrounded by restaurants, bars and onsens, The Ridge is the ideal location for everyone. Complimentary buffet breakfast, plus daily shuttle service to supermarket and surrounds, and located opposite the resort bus and ski school collection/drop-off point. ... more   less 

Additional Information about The Ridge Hotel & Apartments

Address: 4608 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range: $704 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ridge Hotel & Apartments 4*
Number of rooms: 17
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Questions & Answers

Questions? Get answers from The Ridge Hotel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ring or email Michelle and she will advise.”
GailS905, 14 Mar 2017 | Read review
“The Penthouse has the best view”
  • Morning view from the Penthouse
  • Morning view from the Penthouse
EdwardLeung, 4 Jan 2017 | Read review
“All rooms on the second floor had a view. There is a drying room in the basement.”
961MikeH, 7 Mar 2016 | Read review
“If you want a hotel room for a couple, ask for 205, 206 or 207.”
Brisbanestrat, 28 Feb 2016 | Read review
“ask for a room that overlooks the mountain”
dbtripper, 17 Feb 2016 | Read review
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