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Hotel Sierra resort Hakuba

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Hotel Sierra resort Hakuba
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354 Reviews from our TripAdvisor Community

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Showing 134: English reviews
singapore
Reviewed 3 weeks ago

Our stay was at the end of October 2016 for 4N. Reservation was very efficiently done and they picked us up in the morning as we had just checked out from another hotel in Hakuba. Their shuttle bus also ferries guests to Tsuigake but limited times. The timetable changes according to the seasons. Reception staff who attended to us was...

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Thank traveljet
Reviewed 25 September 2016 via mobile

We stayed in January 2015. This place was amazing and exceeded my expectations. When we arrived the hotel had built an igloo out of the snow that you could go inside it was so cool! You can book the private onsens which are highly needed after skiing all day and being outside in the onsen while it's snowing at night...

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Thank Alyx S
SierraWork, public relations at Hotel Sierra resort Hakuba, responded to this review

Dear Alyxks, Thank you for staying at our hotel. We look forward to seeing you again soon! Best regards, Manami Hayashi Sierra resort Hakuba

Hong Kong
Reviewed 23 July 2016

We went back again to Sierra Resort - great location, very reasonable, very comfortable, friendly service. It's not max luxe but works for our family of 4 very well. Can't recommend it enough. Major highlight is the fab onsen. They get 200 tonnes of hot spring mineral water a day, so no chance of running out! Beds and pillows super...

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Thank jdf21st
SierraWork, FRONT DESK at Hotel Sierra resort Hakuba, responded to this review

Dear jdf21st, Thank you for choosing us! We are glad you had a wonderful stay in Sierra resort. We are looking forward to seeing you again. Best regards, Jiro Uchiumi Sierra resort Hakuba

Mililani, Hawaii, USA
Reviewed 29 March 2016

This hotel was the greatest ski resort I've stayed at yet! There is an onsite ski rental shop and lockers to store your ski gear in. On the entry way there is a hot foot bath to soak you tired feet after a long day of skiing along with miso soup, zenzai, curry and rice, which is free an served...

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1Thank Fr0mHawaii
SierraWork, Front Desk Officer at Hotel Sierra resort Hakuba, responded to this review

Dear guest, Thank you very much for reviewing our resort! I was speechless on how you had a great time staying with us. We hope to see you again!! Thank you for the AMAZING review. Best regards, Michelle Ramos Sierra resort Hakuba

Singapore, Singapore
Reviewed 29 March 2016

We had absolutely the best time at Sierra Resorts ! The staff were so friendly, helpful and attentive ! we were there in december for about 10 days , and it felt like Christmas everyday It all starts from the foot onsen in front of the entrance, and the free of charge all day soup, curry , red bean desert...

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Thank anamorar8
SierraWork, Front Desk Officer at Hotel Sierra resort Hakuba, responded to this review

Dear guest, Thank you for your positive review! We are glad to know that your family had a great time in Sierra resort especially with our little surprises. I love Sierra's original popcorn too! How I wish you could write us a simple poem when you have time :-) Best regards, Michelle Ramos Sierra resort Hakuba

Sydney, Australia
Reviewed 23 March 2016 via mobile

We stayed here on the suggestion of a friend who was in Hakuba in 2015. We were very pleased that we chose to stay here. The rooms are very large. The Japanese shower takes a bit of getting used to. The bed is 2 King singles put together and is nice and firm (the pillows may be a bit too...

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Thank Old_rocking_chair
SierraWork, Front Desk Officer at Hotel Sierra resort Hakuba, responded to this review

Dear guest, Thank you for your time and advice. We will do our best to improve our services in the resort. Anyway, we hope you'll come and visit us again next winter season! Best regards, Michelle Ramos Sierra resort Hakuba

Reviewed 22 March 2016

We just returned from the Sierra Resort. We booked a Jr. Suite which had 2 twin beds in the bedroom and 2 twin beds in the main living area. Everyone was comfortable. The room was spacious with room to spread out, hang ski clothes to dry, relax, etc. The furniture was a bit worn, but no more than any other...

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1Thank AlongftTrip
SierraWork, Front Desk Officer at Hotel Sierra resort Hakuba, responded to this review

Dear guest, Thank you very much for your time. We are touched by your kind message and thank you for recommending Sierra resort Hakuba. Also, I love Yamagami shokudo too! They really have a good dumplings and ramen! right? We are waiting for you to come back in Hakuba. Best regards, Michelle Ramos Sierra resort Hakuba

Reviewed 21 March 2016

Great service, so many little things that made the stay special. Big quiet spotless rooms. Restaurant set menu exceptional - so skip al la crate menu. Breakfasts awesome. Shuttle buses into town. Mulled wine after returning from skiing was a hit. Beautiful lounge looking over forest with classical music, assortment of teas and in evening complimentary wine. Onsen on site....

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Thank GDandDG83
SierraWork, Front Desk Officer at Hotel Sierra resort Hakuba, responded to this review

Dear guest, Thank you very much for your positive review. We are glad to know that you had a wonderful stay in Sierra resort. We will be waiting for your next stay! Best regards, Michelle Ramos Sierra resort Hakuba

Reviewed 20 March 2016

This is our second time staying at Sierra. The first time (in 2010) was amazing with the transport very well coordinated by the hotel staff and our kids loved the trip. This time we had a little difficulty in getting the hotel shuttles to get us to and from the ski fields with 5 kids and 4 adults. Instead the...

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Thank Stew B
SierraWork, Front Desk Officer at Hotel Sierra resort Hakuba, responded to this review

Dear guest, Thank you very much for staying again with us. Our staffs are very happy with your message. Anyway, we will do our best to improve our transportation system and accommodate all our guests' needs. Thank you very much for your advice. We hope to see you again. Best regards, Michelle Ramos Sierra resort Hakuba

QLD
Reviewed 15 March 2016

Oh my gosh! I never wanted to leave. My partner and I spent 3 nights in room 109 (great view of the forest, highly recommend). From check in to check out, everything was absolutely faultless. A young japanese man wearing a face mask checked us in (we wish we remembered his name as he was so cheerful and funny) and...

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Thank skyezee
SierraWork, Front Desk Officer at Hotel Sierra resort Hakuba, responded to this review

Dear guest, Wow, thank you very much for the positive review! It was worth reading. The funny guy you were talking about is Mr. Masa, he's the comedian here in Sierra resort. It is a pleasure meeting you in Sierra resort. Please come and see us again. Again, thank you for the wonderful message and review. Best regards, Michelle Ramos...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Spa
  • Free Breakfast
  • Pool
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Spa
  • Hot Tub
  • Pool
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
we have the largest class of rooms & original hot spring in hakuba.and we serve for you perfect pickup & drop off.Best for family: kids for free. Jr.suite have 2bed rooms.Best for lovers: Grand Twin & Double room are 36m2.Double room's bed is kind size(183cm). All rooms have a jet bus and Free wifi. ... more   less 

Additional Information about Hotel Sierra resort Hakuba

Address: Mizubasho Onsen, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range: $302 - $745 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sierra resort Hakuba 4*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda, Travelocity, Orbitz, Rakuten, Odigeo and JAPANiCAN so you can book your Hotel Sierra resort Hakuba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sierra Resort Hakuba Hotel Hakuba-Mura
Hotel Style:
#1 Onsen Hotel in Hakuba-mura
#1 Ski-In / Ski-Out Hotel in Hakuba-mura
#1 Spa Hotel in Hakuba-mura
#1 Luxury Hotel in Hakuba-mura
#1 Family Hotel in Hakuba-mura
#8 Best Value Hotel in Hakuba-mura
#10 Romantic Hotel in Hakuba-mura
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sierra resort Hakuba staff and other travellers.
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Questions? Get answers from Hotel Sierra resort Hakuba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for skiing holidays!”
 of 5 bubbles jdf21st, 23 Jul 2016 | Read review
“There are only 2 types of rooms-2 beds and 4 beds. All of single rooms are located in one wing & the suites are located in a different wing”
 of 5 bubbles Fr0mHawaii, 29 Mar 2016 | Read review
“do not forget your towel when going to the onsen , there are non there :)”
 of 5 bubbles anamorar8, 29 Mar 2016 | Read review
“near to the onsen is convenient”
 of 5 bubbles 326stewb, 20 Mar 2016 | Read review
“east wing was lovely, with a foot onsen with free iced coffee out on the far balcony.”
 of 5 bubbles skyezee, 15 Mar 2016 | Read review
5 of 5
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