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All reviewsocean parkihg memberjapanese restaurantthe grillsalvatore cuomothe club loungerental carwater sportsmain gatebeach resortvalet parkingdining optionmoment you arrivethird partycorner suitepublic baththe check in process
My company organized summer retreat in this property. The room is great with a view of trail and ocean. Plus, I tried food at 4 different restaurants here and they were all good, of which the dinner at Shell was the most impressive.
We stayed 2 nights at ANA with our IHG Membership. The service staff had been very nice and patient in explaining all the benefits of IHG member which included 2 complimentary drinks, free golf putting session, free 1 hour of child playarea/daycare, discounted shopping, etc....More
1 Thank Paul W
Response from BjornCourage_ANAIC, General Manager at ANA InterContinental Manza Beach ResortResponded 28 January 2018
Dear Paul W
Thank you for choosing and staying with us at ANA Intercontinental Manza Beach Resort and for taking your valuable time to give us feedback.
In addition, we are overwhelmed to receive your kind comment that our service was excellent from arrival to...More
From check in to dinner to grabbing towels at beach to ordering coffee and smoothie at cafe in main lobby to take back to pool (30 minute to receive a cappuccino and smoothie that was pre mix) unacceptable.
Customer service was confusing as I would...More
Very old and shabby rooms for the price. Food is terrible (room service after 10pm only has 5 items). Not a 5 or even 4 star hotel. Definitely not up to intercontinental name.
Beach and pool look good (we did not get to go due...More
We went there in Jan to attend a wedding. It's a pity we couldn't enjoy the nice pool and beach during winter (you are still free to enter the beach though). We were impressed by the beautiful chapel.
The room was not luxurious and a...More
We had 2 twin beds, and slept 2 people on one. If you're 2 couples it is ok, but be prepared to snuggle! There were also trundle beds that pulled out from underneath. Confirm with the hotel that this is in your room.