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Sheraton Okinawa Sunmarina Resort

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Traveller (975)
Room & Suite (362)
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Overview
  • Excellent34%
  • Very good48%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“zip line”(7 reviews)
“light show”(5 reviews)
“tropical fish”(4 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (673)
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Traveller rating
45
71
22
11
3
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45
71
22
11
3
Show reviews that mention
All reviewszip linelight showtropical fishfeed the fishspiral staircasefish foodbasketball courtnoodlestable tennislots of water activitieskids play areasofa bedexcellent beachball poolhoney moonmega zipindoor and outdoor activities
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1 - 5 of 152 reviews
Reviewed 2 weeks ago via mobile

Good experience in Sheraton Okinawa, especially the stunning view from the room. The zip line and water sports are good for family to stay. I am grateful to the warm welcome from the front desk agent, Miss Lee Jungsu, who explain to me the facility...More

Thank Enson H
Response from JeanRaphael, General Manager at Sheraton Okinawa Sunmarina ResortResponded 2 weeks ago

Dear Enson H, Thank you very much for staying with us and for your great review. It is always a pleasure for me to hear from our guests and I will definitely commend Leila who could provide you with a service worth remembering. We hope...More

Reviewed 7 March 2018 via mobile

We stayed in South Tower with baby , checked out on 6 Mar. The rooms are very spacious , modern and cozy. The most important is the room is new. We tried japanese bath which was inclusive in room price. it is very good. we...More

Thank VickyplusEric
Response from JeanRaphael, General Manager at Sheraton Okinawa Sunmarina ResortResponded 2 weeks ago

Dear VickyplusEric, Thank you for wanting to return to our resort! I can see that you had a great time with us, enjoying the room, the breakfast and the marine activities. As you could discover, the resort has lots to offer and you got the...More

Reviewed 26 February 2018

If you love the the sea, sun and surf, this is the hotel to be. Good for families with kids.There are activities galore, kayaking, scuba diving and snorkeling and even a zip line over the waters. But do note that it is one hour's drive...More

Thank Clubmoon
Response from JeanRaphael, General Manager at Sheraton Okinawa Sunmarina ResortResponded 27 February 2018

Dear Clubmoon, First of all, thank you very much for your comments following your stay at our resort. I am really happy that you enjoyed all that the resort has to offer in terms of sea related activities. Regarding the niggling issues, thank you for...More

Reviewed 24 February 2018

The staff's standard of English was so bad there was no way to communicate with them at all. They just keep nodding nodding actually they do not understand a word of what you say. It is completely unbecoming of an international chain like Sheraton. When...More

1  Thank Yian Chyi W
Response from JeanRaphael, General Manager at Sheraton Okinawa Sunmarina ResortResponded 2 March 2018

Dear “Yian Chyi W”, Thank you for staying with us and for taking the time to share your experience with us. I cannot apologize enough for the trouble and inconvenience we caused you this time, and am truly sorry to learn that you were not...More

Reviewed 21 February 2018

Overall, this hotel exceeded my expectations considering it was a resort hotel and located right on the water. I was able to walk out on my balcony and have a fantastic view of the water and events happening on the water. The food here was...More

Thank Curtis_Yeager
Response from JeanRaphael, General Manager at Sheraton Okinawa Sunmarina ResortResponded 22 February 2018

Dear Mr. Yeager, Thank you very much for reviewing your recent stay at our resort. I am really happy to hear that we could exceed your expectations in terms of food quality and staff service. The view from most of our rooms is really great...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$184 - US$757 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Onna-son
#6 On the Beach Hotel in Onna-son
#6 Spa Hotel in Onna-son
#7 Luxury Hotel in Onna-son
#9 Family Hotel in Onna-son
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$184 - US$757 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Onna-son
#6 On the Beach Hotel in Onna-son
#6 Spa Hotel in Onna-son
#7 Luxury Hotel in Onna-son
#9 Family Hotel in Onna-son
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (975)
Room & Suite (362)
Pool & Beach (115)
Dining (45)
Family and Play Areas (32)
Amenities (14)
Business Centre & Event Rooms (9)
Questions & Answers
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Karen E
15 April 2018|
AnswerShow all 3 answers
Response from Jeffrey T | Reviewed this property |
Yes you can.
1
Vote
rbchung
17 March 2018|
Answer
Response from sheratonokinawa | Property representative |
Dear "rbchung", Thank you for your inquiry. Please be informed that float rings may be brought in or rented at the resort for your children. Rental prices are 540yen per piece (small) and 1080yen per piece (large) for the... More
0
Votes
Google Translation
joddie n
26 November 2017|
AnswerShow all 2 answers
Response from sheratonokinawa | Property representative |
Dear "joddie n", Thank you for your inquiry. Please see below for our room set up. Standard Room - sleeps up to 3 adults with 3 beds (32sq.m, 2 semi-double beds and 1 extra/sofa bed) Deluxe Room - sleeps up to 4 adults with... More
0
Votes
Google Translation
Room Tips
"Any room with a sea view"
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"Request for a high floor and sea view. Alternatively request for a east-facing or west-facing rooms for..."
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"9/f rooms on the side of 13-21"
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"Parking fee JPY1000 per night"
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