Toya Sun Palace Resort and Spa
7-1 Toyako Onsen, Sobetsu-cho, Usu-gun 049-5731 Hokkaido
Lowest prices for your stay
US$191
US$153
Free cancellation until 02/04/23
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About
#1 of 7 hotels in Sobetsu-cho
Location
Cleanliness
Service
Value
Finding an ideal family-friendly onsen ryokan in Sobetsu-cho does not have to be difficult. Welcome to Toya Sun Palace Resort and Spa, a nice option for travellers like you.
Toya Sun Palace Resort and Spa offers guests an array of room amenities including a flat screen TV, air conditioning, and a refrigerator, and getting online is possible, as free wifi is available.
The onsen ryokan offers 24 hour front desk, a concierge, and shops, to make your visit even more pleasant. The property also features a pool and breakfast. Guests arriving by vehicle have access to free parking.
While in Sobetsu-cho be sure to experience nearby French restaurants such as Restaurant Bayern.
If you are interested in exploring Sobetsu-cho, check out a volcano, such as Showashinzan.
Toya Sun Palace Resort and Spa puts the best of Sobetsu-cho at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Game room
Water park
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Street parking
Wifi
Hot bath
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Waterslide
Nightclub / DJ
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Hot spring bath
Massage
Open-air bath
Baggage storage
Concierge
Gift shop
Shops
24-hour front desk
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Room features
Bathrobes
Air conditioning
Safe
Seating area
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
Japanese
Location
48Car recommended
Grade: 48 out of 100
21Restaurantswithin 1 km
6Attractionswithin 1 km
Contact
7-1 Toyako Onsen, Sobetsu-cho, Usu-gun 049-5731 Hokkaido
Name/address in local language
Getting there
Car HireSee all Sobetsu-cho car hire
Nearby restaurants
Hydune
32 reviews11 minBar
Restaurant & Flower Karzz
19 reviews11 minItalian
Ippontei
25 reviews10 minJapanese
Sangaku Cafe
7 reviews12 minCafe
See all nearby restaurantsNearby attractions
100th Anniversary Toyako Onsen Monument
6 reviews11 minMonuments & Statues
Longevity Hand & Foot Bath
14 reviews11 minPoints of Interest & Landmarks
Toyako Onsen Illumination Tunnel
10 reviews11 minPoints of Interest & Landmarks
Emmusubi no Teyu
11 reviews13 minHot Springs & Geysers
See all nearby attractions553Reviews6Q+A24Room tips
Reviews
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Keren and Ben W wrote a review Jan 2020
Kiama, New South Wales, Australia31 contributions14 helpful votes
My family visited the area in search of a nice onsen with a view. We arrived just after 3pm and unfortunately were turned away as they said public use of onsens is only prior to 3pm. Can anyone else confirm this? We found a nice indoor/outdoor onsen down the road anyway.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Beautiful and Serene hotel with good amenities. Staff is friendly- Special mention for Jae Hyeong Jeong who helped in catering vegetarian food for us. Thanks for helping us have a wonderful experience. The hotel has beautiful view. Rooms are tidy and hotel offers a lot of activities for guests and kids. Check in could have been quicker and more easy though... They didnt allow for early check in by 1 hr even with kids and family which I feel is could have been easily accommodated. Otherwise friendly and helpful staff.
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Date of stay: December 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Cesar Vasquez wrote a review Dec 2019
Santo Domingo, Dominican Republic28 contributions4 helpful votes
+1
Enjoyed a nice summer night in this hotel, room had a nice view of the lake, onsen (hot spring waters) were great and the buffet was to die for. The hotel had a very nice fireworks show at night . There's also a very good souvenir shop in the lobby, be sure to check it out.
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Date of stay: August 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This is a huge hotel in a spectacular location. We were first shown rooms that were appalling. Old, dirty, tired and stank of smoke. We were then moved to recently upgraded rooms which were fine. Arrived in the morning in the rain and told that despite its size they don’t serve lunch! Not many options in the town either. No one at reception spoke even basic English. Obliged to have the dinner breakfast package. This is served in a huge dining hall as a buffet. Very uninspiring food. Also the hotel bar does not open till 830 pm so can’t get a drink before dinner. The onsen is magnificent with both indoor and outdoor baths overlooking the lake.
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Date of stay: October 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Stayed for two nights in July. The lobby, lake view and onsen was fantastic. However the room we were assigned was old and smelled of cigarette smoke - we booked a Japanese style room. The bathroom had a musty sewer smell. We found out later that they still allow smoking in these rooms. The air purifier that the hotel brought after we complained about the smell did not help much. Fir the second nigh we were switched to an upgraded room (but were charged an additional uograde fee). For people sensitive to cigarette smoke i would only recommend this resort if you get an updated room on a non-smoking floor. The breakfast and dinner were buffet style and the selections were excellent. The food choices were identical over the 2 days however.
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Date of stay: July 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Rooms - A bit dated with a smallish window that cant be opened, and with pre-fabricated toilets. Room smells kinda damp, and the only way to let fresh air in is through a tiny old tech ventilation shaft. The tiny window makes viewing the fireworks not as enjoyable. Onsen - Great with good views and multiple variety Food - Dinner buffet was fantastic with vast selection, breakfast is awesome too Pool area - Kids would love this mini water park, with a wave pool and a couple long slides. Location - A bit far from centre, if you want to swan boat/ cruise then you need to drive around 5m Previously we stayed in nonokaze, so I would recommend staying in nonokaze for the rooms and the location, and stay here in toya sun for the food and the mini water park (and slightly cheaper price).…
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Date of stay: June 2019Trip type: Travelled with family
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We were given one of the old rooms with a very strong smoke smell. Wallpaper was peeling away and the decor was very dated and a bit creepy. The bathroom was old and seems like it was from the 80’s. The toiletries provided were of poorer quality than from the other hotels where we stayed. The plus side was there is a beautiful lake view. Wonderful scenery and great onsen view. Swimming pool is very big. Fireworks at night , maybe it was a weekend treat. Hotel staff provided an air purifier to help reduce the smoke smell though it didn’t really helped much. Request for a newly renovated non-smoking room for a comfortable night’s stay, else the stay will be quite disappointing.
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Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
+1
Clean and nice room. Room was newly renovated. View of Lake Toya just in front of room and fireworks is available, provided nice weather in the night. Best stay ever. Nice food and spa as well. Highly recommended.
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Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
Very nice onsen view Front hotel very new and nice but room a bit old and very bad smoke smell Good staff to change room that less smell Buffet morning is very good, but dinner is so so I love onsen panorama lake view!
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Date of stay: April 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Large hotel with stunning lake views and a great onsen experience. Room was spotless with comfortable traditional Japanese style beds, which was a novelty. The buffet breakfast and dinner selections were awesome. Girly holiday for me & my daughters and we enjoyed it so much.
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Date of stay: December 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
US$139 - US$188 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoUsu-gunSobetsu-choToyako Onsen
NUMBER OF ROOMS
325
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Frequently Asked Questions about Toya Sun Palace Resort and Spa
Which popular attractions are close to Toya Sun Palace Resort and Spa?
Nearby attractions include Toyako Gurutto Chokoku Park (1.0 km), 100th Anniversary Toyako Onsen Monument (0.8 km), and Longevity Hand & Foot Bath (0.8 km).
What are some of the property amenities at Toya Sun Palace Resort and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Toya Sun Palace Resort and Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Toya Sun Palace Resort and Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Toya Sun Palace Resort and Spa?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Toya Sun Palace Resort and Spa?
Conveniently located restaurants include Hydune, Restaurant & Flower Karzz, and Ippontei.
Are there opportunities to exercise at Toya Sun Palace Resort and Spa?
Yes, guests have access to a pool and a sauna during their stay.
Does Toya Sun Palace Resort and Spa have an airport shuttle?
Yes, Toya Sun Palace Resort and Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are pets allowed at Toya Sun Palace Resort and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Toya Sun Palace Resort and Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Toya Sun Palace Resort and Spa?
Many travellers enjoy visiting Former Mitobe House (10.8 km) and Geihinkan (10.8 km).