We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
30/10/2017 31/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Toya Sunpalace

    7-1 Toyako-onsen, Sobetsu-cho, Usu-gun 049-5731, Hokkaido
    Lowest prices for your stay
    30/10/2017 31/10/2017
    Savings alert: 10% below average rate

    The price you found is 10% lower than this hotel's average rate of US$147/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    SAVE US$52
    Traveller (494)
    Room & Suite (213)
    Dining (117)
    • Excellent14%
    • Very good46%
    • Average25%
    • Poor10%
    • Terrible5%
    Travellers talk about
    “tatami room” (8 reviews)
    “buffet style” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Multilingual Staff
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Water Park
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    30 Oct31 Oct
    1 room, 2 adults, 0 children
    • Check booking site for details
      View Deal
    • Check booking site for details
      View Deal
    • Check booking site for details
      View Deal
    View all 28 deals
    Write a Review
    Reviews (417)
    Traveller rating
    Traveller type
    Time of year
    • More languages

    1 - 5 of 93 reviews

    Reviewed 1 week ago via mobile

    The hotel lobby was very nicely decorated and looked very modern and new. This however gave way to very old, smoke smelling, outdated and poorly maintained rooms. The corridors as well as our room smelld of cigarette smoke, even with an air cleaner in place...More

    Thank Adrian C
    Reviewed 4 weeks ago

    This hotel has several good points. (1) very good view, all rooms are facing the lake. You don't need to worry about the view of your room. (2) Very good in-door water playground. Kids and young children definitely will love it. (3) Good hot sprint...More

    Thank cmchou
    Reviewed 21 August 2017

    Good and clean hotel next to Lake Toya. Onsen was relaxing and refreshing with a breathtaking view of the lake and mountain whilst enjoying the onsen. From the comfprt of our lakeview room we could enjoy the nightly fireworks display from two boats on the...More

    Thank Jolly33Selangor
    Reviewed 16 August 2017

    We've assigned to a Japanese Family room at 4/F, the room is so so as the room condition is a little bit outdated, but we can feel the original Japanese style room. The magnificent view of Toya Lake brings you a relaxing environment in the...More

    1  Thank free3fee3
    Reviewed 9 August 2017

    When you first enter the hotel, you may have an illusion that it has been renovated and you may have an enjoyable stay here. However, when you go to your room, you can immediately tell the age of the hotel. Not only the decoration i.e....More

    Thank Marco T
    Onsen Ryokan Ikoiso
    8 reviews
    #2 of 7 hotels in Sobetsu-cho
    Bankei Onsen Yunotoya
    13 reviews
    #3 of 7 hotels in Sobetsu-cho
    Hotel Kawanami
    48 reviews
    #4 of 7 hotels in Sobetsu-cho
    HIkari Onsen
    5 reviews
    #5 of 7 hotels in Sobetsu-cho
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Indoor pool
    • Price range
    • US$159 - US$303 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 453
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Orbitz, Agoda, Priceline, Booking.com, Rakuten, Cheap Tickets, Ctrip TA and HotelQuickly so you can book your Toya Sunpalace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Japan >
    • Hokkaido >
    • Usu-gun >
    • Sobetsu-cho
    • Also Known As
    • Toya Sunpalace Hokkaido/Sobetsu-Cho
    Add Photo Photos
    Traveller (494)
    Room & Suite (213)
    Dining (117)
    Pool & Beach (16)
    Hotel & Grounds (407)
    Bathroom (6)
    Family and Play Areas (1)
    HIkari Onsen
    5 reviews
    15.86 km away
    Hotel Kawanami
    48 reviews
    .57 km away
    Bankei Onsen Yunotoya
    13 reviews
    15.69 km away
    Onsen Ryokan Ikoiso
    8 reviews
    2.03 km away
    Nearby Restaurants
    84 reviews
    1.29 km away
    16 reviews
    .80 km away
    34 reviews
    1.32 km away
    33 reviews
    1.33 km away
    Nearby Attractions
    Toyako Kisen
    22 reviews
    .92 km away
    Toyako Gurutto Chokoku Park
    14 reviews
    1.02 km away
    Hokkaido Toyako Summit Memorial Museum
    19 reviews
    1.41 km away
    Toyako Visitor Center
    9 reviews
    1.57 km away
    Ask a question
    Questions & Answers
    28 December 2016|
    AnswerShow all 2 answers
    Response from | Reviewed this property |
    Since I drove to this hotel, I did not know where to get on the bus. Call hotel reservation
    26 December 2016|
    AnswerShow all 2 answers
    Response from | Reviewed this property |
    Yes, a 2 hours bus is available by reservation.
    Room Tips
    "Do book the free transfer if you don't drive"
    Read review
    "All the rooms have a view of the lake, the higher floor will be better."
    Read review
    "do not recommend room 1433 which is actually 4th floor"
    Read review
    "Make sure to get the room in the new block"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing