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Even though the price is low, satisfaction is high in everything such as food, scenery, etc. Let me just say something. The manners of the 1st division foreigners (although the name of the country will be kept secret) are terrible. I want you to improve your manners in the public bath. Other customers cannot use it comfortably. A meeting in the powder room? Stop it. If you've finished drying your hair, do it quickly. I want you to leave. There are many customers waiting for a hairdryer. You can use as much snow skin as you want, but at least clean it up If you leave the room evenly, the person who sat down later has to clean up. Most of the seats were like that.
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Date of stay: July 2024Trip type: Travelled as a couple
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Used on tour. All-inclusive was the selling point, but it had a different image. Sure, welcome drinks, mid-meal drinks, nightcaps and all-you-can-drink are nice for a drinker like me, but the facilities and atmosphere haven't kept pace, so there's no elegance at all. I don't really want to see people flocking to drink ahead of me. The dining halls are no different, the places where food and liquor are kept are so small that it's embarrassing to write Resorts here and there. Many wine glasses aren't properly washed. I know the staff are working hard. I'm looking for improvement around here. The room was nice with a large ocean view, but the only thing you can't do in the room is adjust the air conditioning temperature. The public bath was very good, including the sauna.
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Date of stay: October 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A couple of friends from Tokyo and a couple from Kyoto stayed for two nights in a hotel. The Tokyo class arrived at the hotel via Koyasan and Ryujin Onsen by rental car from Kansai International Airport. On the last day, the group visited Wakayama Castle before heading to Kansai. A couple in Kyoto savored an eel bowl at 'Unagi Kawatsune' in Gobo City on Nakahi. (30 minutes one way) The hotel was 10 stories high, with rooms lined up on the east and west sides of a long corridor from north to south, and the east side with a view of Shirahama. A large parking lot extends to the west. If you stay in the car park close to the hotel building (entrance), you won't get the sunrise. I brought my pyjamas with me because I couldn't get a good night's sleep with a kimono.
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Date of stay: November 2024
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1. Socks were falling from the parking lot to the front sidewalk. It was there from check-in until Check-out three nights later. 2. Had Reservation status on ALL.com but no confirmation. It wasn't necessary, but we couldn't mention the late Check-out, let alone early. 3. If you want to use a kettle right after check-in, there are plenty of tea leaves inside. It had not been cleaned. 4. The floor of the open-air bath in the public bath was slippery and dangerous because of the green moss. When I tried to pick up something left in my room after Check-out, he wouldn't let me in. When the staff were waiting to see it, they told me they had not forgotten anything.
There is no shortage of other examples. The plantings were uncontrolled and unmaintained. There were no sofas or chairs in the lobby and no staff to watch out for continental kids running around. No rental towels in the pool. When I checked with the front desk, they said there was a paid sale (after 16:30). Only the lounge staff was amiable.
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was going not to expect so much because it is this price even though it is all inclusive, but the room is large, the bath is good, there is a sauna and the open-air bath was comfortable And there's a lot of food to choose from. The lounge's got a good vibe. Above all, the hotel staff are very pleasant I was so comfortable that I was allowed to stay an extra night. They responded to sudden requests in the best way possible. I will definitely go again. I'm impressed that you can offer this at that price. We also recommend it to friends and relatives.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Visited with tour group. A normal middle range hotel. Nothing extraordinary. Hotel is clean with outdoor onsen. Onsen equipped with sufficient range of toiletries and good facial product. Towel can be taken from own room. Good if the price of the room is reasonable.
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Date of stay: April 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have been in Wakayama serval times this is the one of the best hotel. Old name is Daiwa Royal Hotel. Last Royal family stayed here. we chose suite room so it was huge nice food and hot spring staff speak serval language helping but you need the car to move love to come again
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Date of stay: August 2019
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My 70+ year old mother and I stayed at this hotel just for a night on 23 March 2018. We were part of a 20 pax tour group travelling around Central Japan so I’m not sure how much it costed us for that night (we paid a lump sum for the entire tour package). On first impressions, the room is very spacious and, the 2 beds in our room were each bigger than a single bed. The room also has an electric kettle to boil water and a mini-fridge. In the bathroom, toiletries were provided, which included shampoo, conditioner and body soap in large bottles next to the shower area. It also has a heated towel seat. However, there was no body lotion/moisturizer in the room (such lotion/moisturizer is provided at the onsen facility though).
The hotel has a hot spring (onsen) facility which was better (in comparison to the other one we been at Loisir Hotel Toyohashi). This was because the changing area had individual lockers to store away your belongings and it was much bigger. The hotel room has yukatas for you to change into when you go down to the hot spring facility. The temperature of the hot spring water was around 40-43 degrees, it is not recommended that you stay for very long.
Dinner and breakfast were provided but I’m not sure if it was the typical hotel breakfast prepared for the local tourists, as we were hosted in a very large banquet room with several other tour groups. There was a good variety of hot and cold dishes of international (bread, salad etc) and Japanese cuisine (sushi, miso soup etc), and even included fried noodles and hot rice.
Overall, it was a clean and decent hotel. I’ll give it 4 stars!
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Date of stay: March 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 紀州南部ロイヤルホテル, お客様担当マネージャー at Grand Mercure Wakayama Minabe Resort & Spa
Responded 6 Apr 2018
Dear Mr./Ms. WP K, Warm greetings from Wakayama! Thank you very much for staying us as your stay in Japan! We are glad that you were satisfied to our room which you stayed at our hotel. Had you ever been wearing YUKATA before you came here, Mr./Ms. WP K? If you (all our guests) do not know how to wear YUKATA, please do not hesitate to ask us anytime! Thank you for taking time out of your busy schedule to send message. In addition, we are happy to get 4 stars on this online reviews. We are looking forward to seeing your family again! Sincerely yours, Web Department Hotel & Resorts WAKAYAMA-MINABE
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We stayed in a Japanese style tatami room on the 5th floor and could not get a non-smoking room, so the hallway always smelled of cigarettes as did the room, mildly. The room was clean but the toilet smelled faintly of urine and I felt like the floor was unclean because we had to remember to wear slippers as is the Japanese custom while using the bathroom. We were placed in the room closest to the elevators, so we were forced to use earplugs to drown out the loud noises from the hall of children running and animated conversations. Even the extra sliding door between our sleeping quarters and the hallway was not enough to dampen the sound of the lively guests, and our inner sliding door would rattle from the movements of passing guests.
We enjoyed the onsen (hot communal bath) but it was a step down from our ryokan in Hakone as it was a large hotel and thus much busier and I felt the water had no sulfur smell and wondered about the source of the water. There was a good supply of beauty products to use after the onsen, and I liked the locker and key system to ensure secure belongings, as well as the slipper tag system, since my slippers were taken by other guests during some of my visits to other ryokans... ewww. I had trouble remembered to bring down my own towels and wish they provided some there, but I guess that is not the custom. The black water outdoor pool left black residue on our skin and under our nails and I would have preferred a clear bath instead.
The breakfast was really great. I enjoyed the grilled mackerel and multiple toppings for my rice porridge. The variety of Western and Chinese items was really impressive, and I could finally get my fruit and vegetables which I found were lacking in Japanese restaurants. I looked forward to breakfast every morning!
The location of the hotel was good and bad. We loved the adjacent beach, where my kids would collect shells and explore tidepools, but there was an abysmal smell in the air around the resort that may have been sewage or fermented bamboo? Not sure what it was, but I did not like the strong smell on the steep path down to the beach, the smell in the air that permeated my runs up and down the hills around the hotel. The bad of the location was that we did not have a car so we took the shuttle into town. It is very infrequent, with the first one leaving around 9:10 am and the last one returning from the train station at 4:15 pm. Since the hotel had no restaurants surrounding it as it was situated out of town on a cliff top, we were either forced to eat in the hotel restaurant or to buy food before returning to the hotel, or to pay for a taxi ourselves. The taxi fare to the hotel is 1700Y from the station.
We stayed four nights and were often swarmed by tour groups (seven busses at a time!) at this hotel who were noisy so we would try to use the onsen before each new group came and left. This also meant that horrendous congestion at the elevators with each group's entrances and exits so that we had to use the stairs and were thus thankful we were only on the 5th floor and not higher!
We ate at the basement Japanese restaurant twice. The food was passable but the prices were reasonable, especially the tiny creme brulee for the bargain price of 160Y. I ordered a vegetarian tofu stew with a live flame (didn't know about the live flame) and the waiter accidentally slopped the boiling water out of the bowl and onto my young daughter's lap, which caused a third degree burn. It also splashed my legs as well and I was sitting one seat over, so the ground floor water must have bounced up onto my legs. She is a tough one, so she didn't scream, but she did make a noise (and I also yelped), and the waiter did not even notice the burnings but only knew he spilled boiling hot water onto the floor, and he did not apologize. We did not make a scene either. Perhaps he was hoping we didn't notice we were scalded? You would be better off eating off site. The smell of the grilling meat flowed out of the restaurant and into the women's change room of the onsen, which is unappealing as you leave the onsen clean then your hair absorbs the grilled meat smoke and cigarette smoke as you move from the change room to the elevators (and sometimes the stairs!).
The staff was courteous and the shuttle driver was wonderful.
We enjoyed our stay but not sure we would recommend this hotel due to the remote location and the sometimes obnoxious tour groups. Just factor in the cost of the taxi when you book it.
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Date of stay: March 2015
Rooms
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It's clean, remote but quiet. but pillows are too small and the beds are a bit hard. Got backache in the morning. They dont have any drinks inside the fridge but you can purchase from the vendor machine in the corridor.
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Date of stay: February 2019
Value
Location
Service
Trip type: Travelled with family
Room Tip:higher floors have better view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MinabeCS, 広報担当マネージャー at Grand Mercure Wakayama Minabe Resort & Spa
Responded 24 Feb 2019
Just alright for 2 nights様 この度は、数あるホテルの中からホテル＆リゾーツ 和歌山 みなべをお選び頂き、誠にありがとうございます。 又、その際のご感想をお寄せいただき重ねてお礼申し上げます。 今回のご滞在では、お部屋の窓から望めます景観をお気に召して頂き大変嬉しく思います。 お部屋から朝日・夕日もご覧になれまして、近くの千里浜からの夕日は「夕日百選」にも選ばれております。 又、お帰りの際は是非お立ち寄りくださいませ。 併せまして、お忙しい中貴重なご意見を頂きました事、誠にありがとうございました。 Just alright for 2 nights様ご家族にまたお帰り頂けます日を、スタッフ一同楽しみにお待ちしております！ ホテル＆リゾーツ 和歌山 みなべ 総支配人・スタッフ一同
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About free shuttle bus.
MINABE Staition departure (11:50,14:35,16:35)
Hotel departure(9:15,11:15,13:15)
If you take the bus.
Please call the hotel by 17:00 on the day before of ride day.
(Phone : 0739-72-5500)
Thank you
There are more places to choose from in the Minabe-cho area.
PRICE RANGE
S$122 - S$184 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiWakayama PrefectureHidaka-gunMinabe-cho
NUMBER OF ROOMS
314
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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