We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/09/2017 04/09/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Satonoyu Waraku

    6351-1 Manganji | Kurokawa Onsen, Aso-gun, Minamioguni-machi 869-2402, Kumamoto Prefecture
    Save
    Best prices for your stay
    03/09/2017 04/09/2017
    Savings alert: 22% below average rate

    The price you found is 22% lower than this hotel's average rate of US$491/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$655
    US$381
    SAVE US$273
    US$567
    US$655
    Traveller (60)
    Dining (36)
    Room & Suite (13)
    Overview
    • Excellent43%
    • Very good33%
    • Average6%
    • Poor3%
    • Terrible15%
    11 Jan 2017
    “Tranquillity paired with excellent food”
    24 Dec 2016
    “SCAM. Worst experience ever..all the negative reviews are true. Don't come! Please read carefully.”
    Free Parking
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Spa
    All hotel details
    Offers from Satonoyu Waraku
    Deals (5)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Japanese-Style Twin Room - Adult Only
      US$655US$381
      View Deal
    • Japanese-style Room with Hot Spring Bath
      US$567
      View Deal
    • Japanese-Style Room
      US$655
      View Deal
    View all 5 deals from US$381
    Ryokan Sanga
    281 reviews
    #1 of 52 hotels in Minamioguni-machi
     
    Oyado Noshiyu
    103 reviews
    #3 of 52 hotels in Minamioguni-machi
     
    Ryokan Wakaba
    101 reviews
    #5 of 52 hotels in Minamioguni-machi
     
    Yamamizuki
    210 reviews
    #6 of 52 hotels in Minamioguni-machi
     
    Write a Review
    Reviews (33)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 5 reviews

    Reviewed 11 January 2017

    We chose this place to start our new year’s vacation, a choice we do not regret. We barely stopped our car, when multiple staff members were greeting us and handing out umbrellas because of the rain. Our luggage was brought to our room while we...More

    Thank aferret
    Response from endou, マネージャー at Satonoyu WarakuResponded 13 January 2017
    Google Translation

    先日は、新年の御旅行を 里の湯和らくにてお過ごし頂き心より感謝申し上げます。 御食事は、事前に御客様よりメール等にて相...More

    Reviewed 24 December 2016 via mobile

    All the negative reviews are true. The only reason I booked was the photos of the modernized room and one earlier review saying service standards have improved and apologies from Jack Tang saying staff have been replaced. The latest as I understood is that Jack...More

    Thank Hotabouthotspring
    Response from endou, マネージャー at Satonoyu WarakuResponded 13 January 2017
    Google Translation

    昨年12月 里の湯和らくに御宿泊頂きまして誠に有難うございます。 色々とご不快な思いをさせてしまい心よりお詫び申し上げま...More

    Reviewed 2 April 2016

    Clearly the service level has changed since 2012 ! My husband and I together with my brother in-law stayed here for 2 nights. We booked western styled rooms. The rooms were both large and beautiful with lovely exposed ceiling beams. The room had a separate...More

    Thank AP_JLondon
    Response from SATONOYU-WARAKU, マネージャー at Satonoyu WarakuResponded 14 January 2017
    Google Translation

    ご返信が遅れ失礼致します。 昨年は、里の湯和らくにご宿泊頂きまして 誠に有難うございます。 お食事の件に関しましても事前...More

    Reviewed 18 January 2012

    When sinking nearly JPY200,000 into a mere two night stay, you typically would expect the service at this ryokan to be immaculate, as the service at most estalishments in Japan tends to be, regardless of expense. As such, I was shocked to encounter hotel staff...More

    10  Thank Taro_Tomodachi
    Response from endou, front desk at Satonoyu WarakuResponded 2 March 2016

    Dear sir/miss We sincere apology to you for this terrible experience. We heard your voice and feel very sorry about our service. We already up our staffs level and all of our staffs were changed. Please forgive us let you had so bad memory. If...More

    Reviewed 19 July 2011

    We finally got some time off from work and booked this ryokan. We were very excited for our trip to Kurokawa but unfortunately, the ryokan made a mistake and booked us for only for one night and not two nights as discussed. On our first...More

    10  Thank Lauren_Japan
    Response from endou, Front desk at Satonoyu WarakuResponded 2 March 2016

    Dear sir/miss We sincere apology to you for this terrible experience. We heard your voice and feel very sorry about our service. We already up our staffs level and all of our staffs were changed. Please forgive us let you had so bad memory. If...More

    Ryokan Sanga
    281 reviews
    #1 of 52 hotels in Minamioguni-machi
     
    Oyado Noshiyu
    103 reviews
    #3 of 52 hotels in Minamioguni-machi
     
    Ryokan Wakaba
    101 reviews
    #5 of 52 hotels in Minamioguni-machi
     
    Yamamizuki
    210 reviews
    #6 of 52 hotels in Minamioguni-machi
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$379 - US$707 (Based on Average Rates for a Standard Room)
    • Hotel Style
    • #40 Top resorts Hotel in Minamioguni-machi
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 11
    • Reservation Options
    • TripAdvisor is proud to partner with JAPANiCAN, Rakuten, Booking.com and Ctrip TA so you can book your Satonoyu Waraku reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Japan >
    • Kyushu-Okinawa >
    • Kumamoto Prefecture >
    • Aso-gun >
    • Minamioguni-machi >
    • Kurokawa Onsen
    Add Photo Photos
    Traveller (60)
    Dining (36)
    Room & Suite (13)
    Hotel & Grounds (54)
    Bathroom (29)
    Nearby
    Ryokan Wakaba
    101 reviews
    1.55 km away
     
    Ryokan Sanga
    281 reviews
    2.61 km away
     
    Oyado Noshiyu
    103 reviews
    1.64 km away
     
    Yamamizuki
    210 reviews
    .44 km away
     
    Nearby Restaurants
    Patisserie Roku
    144 reviews
    1.82 km away
    Chez Tani
    61 reviews
    3.16 km away
    Oshokujidokoro Yamanosato
    6 reviews
    4.95 km away
    Yamamizuki
    23 reviews
    .43 km away
    Nearby Attractions
    Ikeyama Springs
    62 reviews
    3.96 km away
    Higotai Park
    13 reviews
    4.49 km away
    Sanai Rest House
    57 reviews
    2.62 km away
    Mt. Kuju
    51 reviews
    7.24 km away
    Questions & Answers
    Get quick answers from Satonoyu Waraku staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Submit
    Room Tips
    "Both western styled bedroom were great ."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing