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Hotel Luisiana

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Hotel Luisiana
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919 Reviews from our TripAdvisor Community

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Showing 788: English reviews
California
Reviewed 1 September 2014

Let me start by saying this is the only 1 star review I have ever written. We arrived at 2:35 pm and asked if by chance the room was ready a little early. One of the front desk guys had already said yes and was getting the key ready when the manger stopped him and said No, it's not ready,...

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2Thank teamlove
ivansala, Propietario at Hotel Luisiana, responded to this review

dear customer so sorry for what happens ! receptionist was under training ! so sorry , check in time is 3 pm , but normally we glad you can park and enjoy our hotel before ! please accept my apology !

Reviewed 30 August 2014 via mobile

As soon as I walked in the door, Edgar (who is bilingual) was very helpful with information about the tours. He was very quick to get us in our room as I'm sure he could tell we were tired. He helped with the luggage and I didn't have to lift a thing. The next day, Edgar again (still bilingual) gave...

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Thank LeeLand M
Nosara, Guanacaste, Costa Rica
Reviewed 24 August 2014

When ever we have to travel to San Jose we stay at Hotel Luisiana. For us it is the convenience of the location which is close to all the shopping and hospital facilities. The rooms are quite nice, quiet and very comfortable. The hotel itself is in a quiet neighborhood and is gated for safety. The only downside is that...

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Thank Jacqueline H
Clearwater, Florida
Reviewed 23 August 2014

Booked the hotel through hotels.com. Called 3 days prior to cancel and was told they would not cancel- even though it was a medical emergency. (This was not a nonrefundable booking.) Ended up being able to go, but went solo. Dinner was included in my stay for two. I hadn't eaten all day, and was traveling solo, so I ordered...

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2Thank tbr0wn178
ivansala, Owner at Hotel Luisiana, responded to this review

dear customer so sorry for what happens hotel luisiana is a low cost hotel and we have restricted cancelation policy for stay low with the price in the market ! front desk actitud was so rude and i apology for him ! i try to improve or service and the employed actitud we work 100% occupancy and sometimes we make...

Reviewed 21 August 2014

Good locaion and facilities. There are more charming hotels in Santa Ana (villa los Candiles, for example), but this is excellent for the price (inexpensive). Room was beautiful, but hotel looked like a USA motel.

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Thank Angel Q
Ontario, California, United States
Reviewed 20 August 2014

this hotel is nice and very affordable also very nice employers taken care all issues if you have any nice panoramic to the hill side the baWe spent our last night in Costa Rica here and what a great surprise, I work at a hotel and I was really impressed by their customer service and attention to guests. Their was...

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Thank Art R
Reviewed 17 August 2014

Super unique hotel with impeccable service! I would go back to Costa Rica just to stay at this hotel! If by chance something isn't right, they'll bend over backwards to make sure it is fixed. Wonderful night at Luisiana.

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Thank MDHarlan
Reviewed 17 August 2014

The hotel was beautiful and staff were friendly and welcoming. The room was simple but elegant. Beds were very soft and comfortable. Also has a small restaurant with fantastic authentic Italian food. Great find!

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Thank Venesa C
Ventura, California
Reviewed 16 August 2014

We spent our last night in Costa Rica here and what a great surprise, I work at a hotel and I was really impressed by their customer service and attention to guests. Their was a personalized letter in my room and the desk clerk walked us in to show us how everything worked! What a nice touch! The room was...

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Thank Stankity2k
Reviewed 15 August 2014

My girlfriend and I were traveling through Costa and stayed at the Hotel Louisiana. We were pleasantly surprised all around. The rooms were tastefully decorated and updated. The bathroom was modern and possessed all amenities. The hotel was quiet and bed comfy. Nice pool and play area for children.

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Thank Lee T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Friendly Hotel in Santa Ana (San Jose) with a Italian restaurant Airport nearby. Close to the airport (5 miles), this Hotel is also near Multiplaza megaMall. 2 km from business district area (forum) and 1 km from the new highway S. Jose-Jaco beach, 6 miles from San Jose. Hotel Luisiana provides a Italian and Japanese restaurant, complimentary wireless Internet access 10 mega, Free international and national call, free parking and 24-hour room service, 24H Free coffee and Thea. Guestrooms open to balconies with city, mountain or courtyard views and feature beds with pillowtop mattresses and led televisions with premium cable channels (100 channel). ... more   less 

Additional Information about Hotel Luisiana

Address: Santa Ana 2090, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Price Range: $59 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Luisiana 3.5*
Number of rooms: 31
Reservation Options:
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Also Known As:
Luisiana Hotel Santa Ana
Hotel Style:
#3 Family Hotel in Santa Ana
#3 Romantic Hotel in Santa Ana
#4 Business Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Luisiana staff and other travellers.
12 questions
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Questions? Get answers from Hotel Luisiana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worst customer service and unfriendly staff”
 of 5 bubbles S1077GDmarioc, 22 Dec 2016 | Read review
“i would choose ist or 2nd floor with veranda. 3 rd floor has no veranda”
 of 5 bubbles barbarasteiner02, 30 Nov 2016 | Read review
“Choose a first or second floor room if possible if you like to sit out.”
 of 5 bubbles MaryD2488, 21 Nov 2016 | Read review
“Cons out weigh the Pros”
 of 5 bubbles Y3727QZericf, 12 Nov 2016 | Read review
“Don't stay here.”
 of 5 bubbles itayc_12, 10 Nov 2016 | Read review
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