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Holiday Inn Express San Jose Forum, an IHG hotel

Del Centro Empresarial Forum Dos 150 Mts. Sur y 50 Mts. Oeste, Santa Ana 10903 Costa Rica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 16/05/22
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Traveller (104)
Panoramas (10)
Room & Suite (230)
What is Travellers’ Choice?
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express San Jose Forum, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#5 of 8 hotels in Santa Ana
Travellers' Choice
Located less than 7 miles away from the San Juan Santamaría Airport, the Holiday Inn Express(R) San Jose Forum Hotel has something to offer to every guest. Our convenient location gives you an easy access to business complex Forum 1 and 2, and the industrial zone where major companies such as Ultra Park, Global Park and the prestigious corporate center Plaza Roble are located. Discover the city and visit San José Downtown, home to plenty of museums, shopping malls and colorful markets. Amaze yourself with the architecture of the San José National Museum and admire the Metropolitan Cathedral. At night, enjoy the fast paced nightlife of the city. After a long day, release the stress in the fitness center or at the heated outdoor pool. Relax in the comfortable guestrooms with complimentary Wi-Fi and, later on, enjoy a delicious meal in one of the 37 restaurants within walking distance where you can enjoy the great taste of San Jose's cuisine.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
Convenience store
Currency exchange
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish


Full view
49Car recommended
Grade: 49 out of 100
28Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
459Reviews6Q+A52Room tips
Traveller rating
  • 192
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  • 54
  • 9
  • 21
Time of year
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Popular mentions
Kate Pidwerbecki wrote a review Oct 2021
Jackson, California26 contributions54 helpful votes
Bananas experience! Booked this hotel for our last night in Costa Rica as it is close to the airport. It was booked as a “mystery” 4 star hotel thru Priceline so I didn’t pick it directly, but I wasn’t concerned when I got it as it’s a major chain and thus didn’t bother to read any reviews ahead of time. Showed up and the hotel is closed! A security guard was working to guard the abandoned building and said it was closed for renovations but there was no sign of any renovations and after poking around it seems others were told it was COVID related going back as far as July. How this hotel is accepting reservations when it’s been closed 3+ months is bizarre and shady. Priceline was great at refunding us but this hotel should not be listed anywhere and yet it’s accepting reservations on multiple sites! Not a nice surprise in the pouring rain, late at night, on our last night in Costa Rica.
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Date of stay: October 2021Trip type: Travelled as a couple
dvnnov wrote a review Jul 2021
San Antonio, Texas92 contributions43 helpful votes
DO NOT BOOK- SCAM- JULY 2021 We booked this hotel as it was within a decent distance to the airport. We are literally sitting outside of the hotel at this precise minute., trying to find somewhere to stay tonight. The hotel is COMPLETELY CLOSED. Yes. You are reading correctly. It is completely closed… SHUT DOWN!!!! And they still sold us a room. We were given the news by a security guard who was looking after the empty building. No email, no courtesy call. Nothing. A complete SCAM. We have called the Holiday Inn locally and were offered a room in another Holiday Inn that, with traffic, would be a 1.5 hr drive to the airport. TOTALLY UNACCEPTABLE. We asked kindly to be given a room at the Holiday Inn at airport , as this would help us get to there at 6am with fewer hassle and were denied this courtesy. We also asked to speak to General Manager and were told there was none and nothing could be done. We just drove SIX HOURS IN THE RAIN. We are tired, we want a hot shower and a clean bed, yet we were met with complete disrespect. Rest assured , we WILL be FILING A FORMAL COMPLAINT WITH IHG and if possible with any pertinent authorities governing tourism and consumer rights. Again, this is a complete SCAM. Buyer beware. IHG : why is this Holiday Inn still in your list of properties? Why would you treat your consumers like this? You have disappointed us. As good customers we just think we deserved better. Now it’s off to find another hotel and PAY AGAIN, because YES our reservation was already paid for in full.
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Date of stay: July 2021Trip type: Travelled with friends
Room Tip: Do NOT book this hotel unless you want to lose your time and money, while being disrespected...
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3 Helpful votes
Response from Gabriela Chaverri, Dueño at Holiday Inn Express San Jose Forum, an IHG hotel
Responded 7 Jul 2021
Dear dvnnov Thanks for taking the time to share your comments with us, we are in the best disposition to help you resolve any pending issue regarding your reservations, our apologies for any inconvenient experienced. At your service: gabriela.chaverri@agrisal.com. Gabriela Chaverri Operations Manager
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braggindad wrote a review May 2021
Quincy, Washington14 contributions5 helpful votes
Typically good room. Great front desk staff. Cheerful waitstaff but excessive wait times at the restaurant. Good proximity to PriceSmart and the Multiplaza Escazu (Large and comprehensive mall) and an easy walk to CEMA Hospital district. Overall very happy with hotel. Would not hesitate to stay again.
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: April 2021
FrankValdesPRG wrote a review Mar 2020
San Jose, Costa Rica5 contributions10 helpful votes
Really nice place, at a good price. Service was good. The recepcionist was on top of everything. He was super helpful. Rooms were nice and super clean. Had an amazing experience on the check out as it was pretty easy and fast. Which I appreciate a lot.
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Date of stay: March 2020Trip type: Travelled as a couple
2 Helpful votes
Jeff W wrote a review Mar 2020
Little Rock, Arkansas11 contributions
Overall, a great place. Breakfast was FANTASTIC (no comparison with HIE in the US) and really liked the fitness center. Room was extremely comfortable, and there was a Fresh Market right across the street.
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Review collected in partnership with this hotel
Date of stay: March 2020
US$90 - US$124 (Based on Average Rates for a Standard Room)
Costa RicaProvince of San JoseSan Jose MetroSanta Ana
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Frequently Asked Questions about Holiday Inn Express San Jose Forum, an IHG hotel
Which popular attractions are close to Holiday Inn Express San Jose Forum, an IHG hotel?
Nearby attractions include Ninkasi Beer Experience (0.1 km) and Stand Up Comedy Palace (0.5 km).
What are some of the property amenities at Holiday Inn Express San Jose Forum, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Holiday Inn Express San Jose Forum, an IHG hotel?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Holiday Inn Express San Jose Forum, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express San Jose Forum, an IHG hotel?
Conveniently located restaurants include Naans & Curries, PiCNiC Deli & Café, and Don Fernando.
Are there opportunities to exercise at Holiday Inn Express San Jose Forum, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express San Jose Forum, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express San Jose Forum, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Express San Jose Forum, an IHG hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express San Jose Forum, an IHG hotel?
Many travellers enjoy visiting Teatro Nacional Costa Rica (13.0 km), Ruinas de Ujarras (14.3 km), and Chepeteando/ San José a pie (12.9 km).
Is Holiday Inn Express San Jose Forum, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.