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Hotel Villa Los Candiles

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104 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Nosara, Guanacaste, Costa Rica
Reviewed 19 February 2016

A few observations, among many: Loud, public area right next to rooms. My room's sliding door did not lock. "Coffee is not just a drink, it's our culture,"said the hotel's material. Coffee pot in room had no filter, no creamers, sugar, etc. Suite had less charm than a Motel 6. Stayed two nights. I've stayed in four different hotels in...

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1Thank Alvin R
San Jose, Costa Rica
Reviewed 31 August 2015 via mobile

I went to drop off my cousin there and the place was lovely. I spoke to the daughter of the owner, she is in charge of marketing, lovely person and very accomodating. The room was very spacious, as well as the bathroom. Great amenities and for the price it was a steal. It felt like apartments. I loved it.

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2Thank bfpcr
Reviewed 10 August 2015 via mobile

The Hotel is actually in a pretty good Location. Rooms are simple but nice, beds are small! The Pool is also very small. They also have a construction going on right now wich is very loud and everything but peaceful. The Owner was very rude , and did not speak English , speaking to her u never know if she...

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1Thank Colin W
General Manager H, Gerente at Hotel Villa Los Candiles, responded to this review

Mr. Colin, Your reservation at Hotel Villa Los Candiles was made for a Standard Room for 2 people even though you had 3 people in the room. At your arrival, you payed for one night in full and the next day you payed for a percentage of the room for the second night claiming your documents and money had been...

Bloomer, Wisconsin
Reviewed 13 July 2015

The place is kept clean and the beds are comfortable. It nice to have a small kichenette and living room area with a pull out sofa (although one of the two rooms we had just had a regular sofa). The bathrooms and showers were all very nice, but the plumbing at the place was pretty bad and not up to...

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1Thank Craig A
General Manager H, Gerente at Hotel Villa Los Candiles, responded to this review

Hello Craig, We appreciate you taking the time to write a comment about our hotel. We are sorry you had a bad experience with our plumbing utilities. We do take all of your comments into consideration and have since worked on these issues in order to ensure a pleasant stay for our clients. Once again, we would like to apologize...

Johns Creek, Georgia
Reviewed 5 May 2015

It is hard to find a good place for a family like ours while traveling. We go to Costa Rica often as my wife is from there and I do quite a bit of business there, so we need good places to stay. We've struggled with that since our first son was born in 2013, and this time we were...

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1Thank Adam S
17185007, Manager at Hotel Villa Los Candiles, responded to this review

Adam, We are happy to hear you had a good stay at our hotel and would be happy to help you with anything you need during your future stays. We will be inaugurating our new installations very soon and hope to improve our services and amenities to better serve our customers. Thank you for you comments. -Management

Wilmington, North Carolina, United States
Reviewed 23 April 2015 via mobile

The hotel was amazing clean!! My suite was on the second floor but sorry view. The room had a kitchenette with a microwave, no stove and a medium size refrigerator. There was dishware, silverware and glasses but no pots. The living room had a full size pullout couch and access to a balcony with a sliding door( draw back no...

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1Thank Denise S
17185007, Gerente at Hotel Villa Los Candiles, responded to this review

Thank you for your comment. At Hotel Villa Los Candiles we constantly strive to improve our accomodations and services. In a few months we will be opening our new facilities with a restaurant, a designer store and more rooms. We hope to see you back soon.

Guatemala City, Guatemala
Reviewed 13 April 2015

The facilities are great, the rooms big and comfortable and every single person who works here is super friendly and helpful. Like all of Costa Rica that we have seen so far the neighborhood feels safe, there are restaurants and super markets within walking distance, public transport and the weather is perfect to use the cute little pool they have...

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Thank river271
17185007, Gerente at Hotel Villa Los Candiles, responded to this review

Thank you for your comment. We are glad to hear you enjoyed your stay and hope to see you back soon. In a few months we will open our new facilities to provide our guests with a restaurant, a design store and more rooms. Our team will be happy to assist you on your next trip to Costa Rica.

Reviewed 26 March 2015 via mobile

The staff is super friendly and helpful. For the price, you can't beat this hotel for value. It is about 20 mins from the airport and is located in a suburb. The rooms we clean and the wifi was far superior than all the places I have stayed in Costa Rica. Nothing fancy here, but clean and convenient.

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Thank Mark H
17185007, Manager at Hotel Villa Los Candiles, responded to this review

Hello Mark, We are glad to hear you enjoyed your stay at our hotel. We hope to see you back again soon! -Management

Santa Ana, Costa Rica
Reviewed 19 February 2015

We stayed for a week here and it was quite pleasant. The staff was very nice and accommodating and the overall experience was were repeating. I recommend Los Candiles wholeheartedly as it was quiet, breakfast was quite sufficient, and the room/villa was comfortable. i would have preferred to have a television in the living room area as well, but not...

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1Thank Eric G
17185007, Owner at Hotel Villa Los Candiles, responded to this review

Eric, Thank you for your comment. We are happy to hear you enjoyed your stay at our hotel. During this 2015, we will be inaugurating a new hotel area that will help us to provide better services for our clients. We will be opening a new restaurant area, new rooms and a gift shop. We would like to thank you...

Heidelberg, Germany
Reviewed 13 November 2014 via mobile

Stayed one night here before going back. The hotel is clean, secure and the rooms are spacious. Free parking is provided. The area is ok, but if you want to go to dinner, the way is around 1.5 km. We can recommend this place for anyone looking for a airport related stay.

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Helpful?
Thank Oliver B
17185007, Manager at Hotel Villa Los Candiles, responded to this review

Hello Oliver, Thank you for your comments. We would love to see you return to Hotel Villa Los Candiles and would be happy to help you find a few more commercial areas around the hotel with great restaurants and other activities. Guiselle Salazar - Manager and Owner

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Hotel Villa Los Candiles is known for its beautiful Victorian style. This style of construction was brought by the first coffee exporters that were influenced by the wave of Victorian style of that time. The warmth and elegance of the building is complemented by the best, most comfortable and modern furnishings. The hotel has 16 rooms in 3 different styles: Standard Room, Junior Suite, and Family Suite, all equipped with air conditioning and private bathroom. In addition to being perfectly located in a quiet and safe area, the Hotel Villa Los Candiles is very close to the main business centers, hospitals and shopping centers. ... more   less 

Additional Information about Hotel Villa Los Candiles

Address: From Mas Por Menos, 350m. East, 25m. South, 250m, East, Santa Ana 10901, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Price Range: $94 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Villa Los Candiles 3.5*
Number of rooms: 16
Reservation Options:
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Hotel Style:
#3 Business Hotel in Santa Ana
#5 Family Hotel in Santa Ana
#5 Romantic Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Villa Los Candiles staff and other travellers.
1 question
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Fort Collins, Colorado

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Questions? Get answers from Hotel Villa Los Candiles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They're all nice. Just not as kept up as they used to be.”
 of 5 bubbles ArtP940, 17 Nov 2016 | Read review
“If keeping a window (sliding door) open is something you enjoy, ask for a second floor unit (Juliette balconies).”
  • Los Candiles room desk shelf + TV + mini-fridge with pod coffeemaker.
  • Los Candiles room with sliding door.
 of 5 bubbles AlainM69, 11 Oct 2016 | Read review
“There are some upstairs rooms with balconies which I would recommend.”
  • Lounge and sliding door.
  • Cooking area (also note the table)
  • Very Comfortable Bed
  • All the right stuff in the Bathroom
 of 5 bubbles hbblogger, 20 Apr 2016 | Read review
“Ask for a room in the new addition”
 of 5 bubbles SheilaG68, 22 Mar 2016 | Read review
“Be sure to get a family suite if you're there with kids!”
 of 5 bubbles GringoInTicolandia, 5 May 2015 | Read review
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