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Assured Ascot Quays Apartment Hotel

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#1 of 3 Hotels in Ascot
Certificate of Excellence
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Assured Ascot Quays Apartment Hotel
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277 Reviews from our TripAdvisor Community

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Showing 274: English reviews
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Reviewed 5 days ago NEW

Tried this hotel as I transited through Perth to Geraldton so its proximity to the airport was great. The room was comfortable and the food was excellent. Loved the fact that there is a 24 hour reception as it makes getting a taxi at 4:30am a lot easier. Well appointed and comfortable.

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Helpful?
Thank Belinda C
Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Belinda C, Thank you for your recent feedback. We are delighted to see that you enjoyed your short stay with us. We look forward to welcoming you back at Assured Ascot Quays. The Assured Team

Turners Beach, Australia
Reviewed 1 week ago via mobile

Only stayed overnight but very impressed with the experience. Handy to the airport but not much else in the close vicinity (shops, supermarkets, restaurants). However, the restaurant at the complex was very good, excellent wait staff, friendly and attentive, and meals were of high quality. Rooms are spacious, very well maintained, spotlessly clean with all amenities are there that you'd...

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Helpful?
Thank Paul F
Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Paul F, Thank you very much for your feedback. We are delighted to see that you enjoyed your stay with us and we hit all the marks in all areas during your stay with us. We will make sure to pass your comments to the team. We look forward to welcoming you back at Assured Ascot Quays. The Assured...

Shrewsbury, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here in between flights. Close to airport. Had everything we needed including a washing machine which was useful after a week on the road! The restaurant was good, as was the bar. Nice walks along the Swan River. Comfortable bed, but not the quietest place we've stayed, ok for a city though. Would stay again if in Perth.

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Helpful?
Thank OrangeCat86
Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear OrangeCat86, Thank you for your recent feedback. We are delighted to see that you enjoyed your stay with us. We will pass your comments to our team and we look forward to welcoming you back at Assured Ascot Quays. The Assured Team

Sydney, Australia
Reviewed 3 weeks ago via mobile

I always stay here when I'm in Perth as it's near the airport and office which unfortunately means there isn't much else around! The hotel is in good condition the rooms are spacious and modern shame about the bathrooms these are dated but you can't have it all.

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Helpful?
Thank MorrisMinor62
Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear MorrisMinor62, Thank you for your recent feedback. We glad to see that you enjoyed your stay with us and our location. We are taking your comments on board regarding the bathrooms. We look forward to welcoming you back at Assured Ascot Quays. The Assured Team

Mandurah, Australia
Reviewed 4 weeks ago via mobile

Spent the night and there was a lot to like about this place but also some not so great aspects. Firstly the good; pool was great and our 8 year old loved; however had no towels and we had to go back to room and get one (fair distance); spacious and room had everything you need- I went to IGA...

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Helpful?
Thank Tim H
Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Tim H, Thank you for recent feedback. We are sorry to hear that we did not meet your expectations on your last stay with us. Regarding the towels for the swimming pool, they are available at the reception. Unfortunately we can not have them by the pool for operational reason but our friendly staff are always happy to assist....

Ravensthorpe, Australia
Reviewed 4 weeks ago via mobile

Have stayed here before, this time in the Premium Suite. Really disappointed with the lack of service, hotel needs upgrading. Electrical appliances stopped working intermittently, had to request room to be cleaned. Asked for a trundle bed as my partner didn't sleep well the first night, cost of $30 they told me! Never used it in the end but was...

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Helpful?
Thank delvaldez
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear delvaldez We are sorry to see that our usual high standards were not met by your experience with us recently and we apologise for the inconvenience caused with some of the issues you had during your stay. As discussed over the phone with you on the 22/3/17,we have addressed the maintenance issues with the maintenance manager and have taken...

Kingston SE, Australia
Reviewed 18 March 2017

on a busy highway but also on the Swan River. Bus stops just out front and easy to travel into perth cbd and all attractions. We had a 2 room apartment with friends, full kitchen and laundry area and 2 bathrooms. Quiet at night even with the busy road out front. Has a very nice restaurant onsite, good food and...

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Helpful?
Thank kyms_11
Assured M, Assistant Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Kyms_11, Thank you very much for taking the time to give us your valuable feedback. We are pleased to hear that you enjoyed our facilities and had a positive experience in our restaurant. We hope you’ll stay with us again in the near future. The Assured Team

Darwin, Australia
Reviewed 8 March 2017

We accidentally booked the wrong date and the manager changed the date without charge or drama. Check in was a breeze and the room neat, clean and modern. We were hoping for a tooth brush and paste, and shaver as we were only on a overnight trip from interstate and didn't carry our toiletries but only soap, body wash and...

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Helpful?
Thank Bakerzinc
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Bakerzinc, Thankyou for your feedback Regards The Assured Team

Peterborough, United Kingdom
Reviewed 22 February 2017

The apartment was exactly what we needed.......not luxurious but very comfortable and well appointed. Although next to a busy road we heard no noise. Maybe this is common in Australian apartments but it was a surprise and delight to find milk in the fridge, tea and coffee, dishwasher tablets and washing detergent, which was replenished daily. A riverside park next...

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Helpful?
Thank lesleyd
Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Lesleyd, Thank you for your recent feedback. We are delighted to see that you enjoyed your stay with us and made the most of our facilities. We look forward to welcoming you back at Assured Ascot Quays. The Assured Team

Caversham
Reviewed 15 February 2017 via mobile

We stayed for a weekend on arrival got given an upgrade to a spa suite right near the pool which was a bonus!! The room was huge with a kitchen and lounge seperatr to the bedroom. The room was clean and had everything that would be needed. The pool was great and we spent plenty of time in and around...

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Helpful?
Thank Trent K
Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Trent, Thank you very much for your lovely comments. We are glad to see that you enjoyed the complimentary upgrade and your stay with us. We are very proud of our staff and the customer service they deliver. Thank you again. We look forward to welcoming you back at Assured Ascot Quays. The Assured Team

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Assured Ascot Quays Apartment Hotel

Address: 150 Great Eastern Hwy, Ascot, Perth, Western Australia 6104, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Ascot
Price Range: $179 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Assured Ascot Quays Apartment Hotel 4.5*
Number of rooms: 68
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Also Known As:
Ascot Quays
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Questions & Answers

Here's what travellers have asked, with answers from Assured Ascot Quays Apartment Hotel staff and other travellers.
3 questions
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Shrewsbury, United Kingdom
singapore
over a year ago

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Questions? Get answers from Assured Ascot Quays Apartment Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need internet access for work, make sure you get a room in the main building.”
trib22, 11 Feb 2017 | Read review
“We loved having a deck”
Penelope3352, 2 Feb 2017 | Read review
“most rooms with river views from the balcony.”
  • Swan River
913graemeh, 17 Jan 2017 | Read review
“River view balcony is worth any extra you pay”
ScobieP, 15 Jan 2017 | Read review
“There is also pool side accommodation available that looked very nice from the outside, would look into these next time.”
magyk85, 24 Dec 2016 | Read review
5 of 5