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Au Fil de l'Eau

04/06/2017 05/06/2017
1 room 2 adults 0 children
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62 Reviews from our TripAdvisor Community

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Showing 29: English reviews
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Royal Tunbridge Wells, United Kingdom
Reviewed 2 weeks ago

The hotel seems to be more of a pricey restaurant with rooms than a genuine hotel. It is in a quiet location with love;y views over the lake and is easily accessible by public transport. However the service was poor, breakfast very skimpy and the general feel of the establishment lacking in welcome or charm. The restaurant is closed on...

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Thank Elaine_C447
Lausanne, Switzerland
Reviewed 4 weeks ago via mobile

Tried to book a room and two months later I still have no answer. When asked why, the management came up with a made up story and told me that they cannot accommodate my request which was made in French (so no language barrier). It is not the first time the hotel management behaves this way so will avoid them...

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Thank Grutza
Garden of England
Reviewed 11 November 2016

Firstly Montreux is all very very expensive so you have to just accept that. This place is reasonably priced for what you get considering this fact. It is only a small hotel with 6 or 7 rooms which feels much more personable that the bigger faceless hotels. The room itself was lovely - we had the junior suite which does...

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3Thank Fell-O_TravellerUK
Reviewed 31 October 2016

Overall we had a good time in the hotel and I would recommend it for short stays in Montreux / Clarence! On the Plus-side: - The location directly at the lake is suberp - don't miss to book a room with balcony and lake view! - In between all those big hotels with 100+ of rooms, "Au Fil de L'Eau"...

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Thank AroundTheGlobe2011
Frankfurt, Germany
Reviewed 27 October 2016

We booked this hotel for a celebratory wedding anniversary weekend. We have spent a lot of our anniversaries in both Montreux and Vevey and for us this was the perfect type of hotel. The Staff: It is a small hotel with a small staff and we found them to be extremely friendly, helpful and welcoming. We got by using Franglais...

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Thank Sallyinasmartcar
Zurich, Switzerland
Reviewed 12 October 2016

I tried to make a reservation by email. First in German then in English. Both mails were answered with "???" only. What attitude is this? Even in France I get a service in English in the meantime. Not in the French part of Switzerland obviously. If you do not speak French I advise to look for another hotel.

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3Thank Martin B
Reviewed 26 August 2016 via mobile

Great Dinner, fab location. Service is excellent and one of the best price quality in Montreux and surroundings. The lobster ravioli and the mushrooms were just perfect. In the garden dining with a really nice ambiance. Not pretentious yet if very good quality. Great selection of wines. Overall a wonderful experience.

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Thank Giampiero G
Serge_Coletta, General Manager at Au Fil de l'Eau, responded to this review

Dear Giampiero, Thank you for your brilliant review and for letting others know about the great impression the Au Fil de l’Eau has made on you. I am strongly convinced that the feedback you are providing will be of great assistance for others when planning their trip to Montreux. It is a pleasure to read that your time with us...

Akershus, Norway
Reviewed 4 August 2016

Norwegian is as usual punctual, and optimally in terms of customer service on board. Great seats, free wi fi, normally priced food and beverage. Nice and friendly flight attendants. Clean and neatly, all in all a very pleasant trip.

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Thank lhahanse
Boorowa, NSW, Australia
Reviewed 3 August 2016

You can tell it's going to be good from the outside. At reception you glimpse the wonderful view over the lake. Staff kindly took our bags up to the 2nd floor. My 5 years of school French up to 1960 don't serve me particularly well but my husband is good at languages and the younger female staff are keen to...

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Thank Lightdusting
Serge_Coletta, General Manager at Au Fil de l'Eau, responded to this review

Dear Guest, Thank you for your brilliant review and for letting others know about the great impression the Au Fil de l’Eau has made on you. We are indeed very happy to be able to offer such a great location. The lake view is ever changing jewel. I am strongly convinced that the feedback you are providing will be of...

Reviewed 26 June 2016

Stayed one night at this smaller, modern interior hotel on Lake Geneva, just next door to Montreux, Switzerland. The best aspect of this lovely property is that it is right on the water with great views and a walking path that leads right to the heart of Montreux. Hotel likes: - Private - Free parking on stone pebble drive -...

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Helpful?
Thank Cheryl J
Serge_Coletta, General Manager at Au Fil de l'Eau, responded to this review

Dear Cheryl, I am happy to hear that you’ve enjoyed your stay at the “Au Fil de l’eau” hotel. I won’t miss to share your compliments with the team. Regarding your comment about the coffee pot, I see how we can improve this in the futur. I'm sorry to hear that the cleanliness of the balcony was not up to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
What is the most beautiful site on the shores of lake of Geneva ? Once you have stayed with us and eaten in our restaurant, you will know the answer. It is not easy task to describe the beauty of the environment surrounding our garden and terrace on the very banks of the lake. ... more   less 

Additional Information about Au Fil de l'Eau

Address: rue du Lac 75, Clarens, Montreux 1815, Switzerland (Formerly Hotel Ermitage au Lac)
Region: Switzerland > Canton of Vaud > Montreux > Clarens
Price Range: $232 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Au Fil de l'Eau 4*
Number of rooms: 7
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Questions & Answers

Here's what travellers have asked, with answers from Au Fil de l'Eau staff and other travellers.
2 questions
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Melbourne, Australia

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Questions? Get answers from Au Fil de l'Eau staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want wi fi choose a lower floor room. Also hotel has no lift”
Elaine_C447, 7 May 2017 | Read review
“Only 2 floors, both good.”
Lightdusting, 3 Aug 2016 | Read review
“At time of booking confirm your room is facing the water - great water & mountain views!”
  • Modern room interior; Boxer not included!
  • View from room balcony
CherylJ539, 26 Jun 2016 | Read review
“The best room have windows in the front side with direct view at the lake. The rooms in the first floor are luxurious.”
peterkY6454DE, 14 Apr 2016 | Read review
“Worth paying the extra for a room with a balcony. Avoid the middle room on the top floor.”
wendyreginapp, 5 Mar 2015 | Read review
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Prices are for 1 room, 2 adults
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